really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
48,417 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2007 Volkswagen Jetta Owner Comments

problem #6

Sep 212015


  • 81,500 miles


On September 21, 2015, at approximately 8:00 am in the morning, my seat warmers had burnt out. I was on my way to work; it was a chilly morning so I turned the seat warmer on to 4. the highest it goes up to is 5. soon after, I felt it was a bit too hot. When I looked down, I saw smoke! I could not stop anywhere so I immediately turned off the seat warmer. I remained calm until I arrived to a stop light. When I looked behind me I noticed 3 holes in my seat. Two little ones and one big one. You can see the burnt wires. I was so angry by the time I got to work. I drove over to VW nemer in latham, NY to have them check it out and make sure there was no engine problem. The service rep. Was not sympathetic and not very polite. He kept saying I should have called and I should have made an appointment. I told him I was going to stay there and wait to find out the results. He came back to tell me that the seat warmer burnt out and that was all. He also tried to get me to fix my brakes (I did not come in for brakes). He told me I would need new wiring and seat covers (leather) to fix it. I had an extended warranty and had to pay a $100 deductible. I am not paying that deductible. However, it does not matter, because for some reason my warranty expired, but my car has not reached 100,000 miles yet... I have written a complaint to VW demanding some type of resolution. They need to check their cars very thoroughly. I read that there was another seat warmer incident that happened in Canada and VW did not take responsibility for it. I am afraid to turn on any heating system in the car now, because it too might fail and shock me. I have pictures to show my torn seats. I can send them if needed.

- Albany, NY, USA

problem #5

Oct 012011


  • 68,000 miles
A light came on the dashboard with the icon of the airbag. I looked it up and found that it was a warning light telling me that the sensors in the seat that detect someone sitting in the seat were faulty and could result in airbags not deploying in the event of an impact. Other owners of VW Jettas from 2007 and years before and after have experienced this. There has been no recall although many owners, including myself, think there should be.

- Pacifica, CA, USA

problem #4

Aug 252012


  • 91,000 miles
The contact owns a 2007 Volkswagen Jetta. The contact stated that while driving 75 mph, the driver side seat began moving backward abnormally. The vehicle was taken to the dealer who advised her that they replaced a sensor to correct the failure. The contact was unaware of the exact sensor that was replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the vehicle was no longer under warranty. The failure and the current mileage was 91,000. The VIN was not available.

- Temple City , CA, USA

problem #3

Mar 042012

Jetta 5-cyl

  • 50,000 miles


While driving the car I smelled something burning. I did not see smoke or fire but when I pulled over I found that the heating element in the passenger side seat had started burning the seat. It actually melted a hole in the seat in one spot. The burn marks are visible running vertically 13 inches on the backrest of the passenger seat.

- Levittown, PA, USA

problem #2

Jan 082012


  • miles
The driver heated seat got so hot that there is now a burn mark on my seat and caused injury to my back. I have a blister, that turned now into a smaller blister and is black. I bought the car brand new back in 2007 and have never had this problem before. If I lower the heat setting for the seat the seat is still very hot. Sometimes I can smell something burning, which smells electrical. I have pictures for evidence of what has taken place.

- Tivoli, NY, USA

problem #1

Feb 072011


  • miles
While driving my 2007 VW Jetta, I noticed a burning smell. When I got out of my car, I noticed a very big burn on my seat (where my back was). My back is also discolored. This morning, I put the seat warmer on #1 (the lowest setting) and the right side is scorching hot.

- Troy, IL, USA

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