really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,950 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Volkswagen Jetta brakes problems

brakes problem

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2010 Volkswagen Jetta Owner Comments

problem #6

Aug 232010


  • 10,000 miles


I have a 2010 Volkswagen Jetta and I noticed excessive brake dust forming on the rear wheels and occasional squeaking. I brought it to the dealers attention at my first scheduled maintenance of 10,000 miles. I was told nothing is wrong. At the next service interval,20,000 miles I was told I need new rear brakes. I know that generally, 65% of the braking is done with the front brakes, thus usually making the front brakes needing replacement 2 times before the rears. Volkswagen seems to think my claim is unjustified, although I have found many blogs online of people stating the same issues. I believe the emergency brake is too tight or there is a flaw from the factory. I also believe that this creates unsafe driving conditions, possibly for many unaware consumers, that should be made into a recall before major damage is done.

- Chestnut Ridge , NY, USA

problem #5

Jul 132011

Jetta 4-cyl Diesel

  • 30,000 miles
Brakes on 2010 Volkswagen Jetta sportwagon tdi wearing unevenly. 90 % front brake pad left and 15% pad left on the rear. Volkswagen shop reports to me this happens all the time and is normal. Volkswagen shop manager states it is due to undersized rear brake pad causing it to wear out quickly. Manager also agreed that 8 or 9 sets of rear pads to one set of front pads is about the correct ratio. Premature pad wear out can cause loss of rear wheel breaking resulting in loss of breaking and may result in accident due to longer stopping distances.

- San Diego, CA, USA

problem #4

Feb 152011

Jetta 5-cyl

  • 26,201 miles
Upon exiting the freeway and applying the brakes, speed35mph, the left rear wheel locked-up and blew the tire. Spare tire was placed on vehicle, then driven app. 2miles to house. During trip to house brakes lost fluid and it became hard to stop car. This is the first time this happened. Required new tire, brake caliper, pads and rotor replace fluid.

- Skyforest, CA, USA

problem #3

Jun 012010


  • 4,500 miles


The contact owns a 2010 Volkswagen Jetta. The contact was reversing 5 mph from a residential driveway when the eps and malfunction indicator warning lights illuminated on the dashboard. The dealer advised there was a defect in the electrical wiring and re-routed the wiring. On a separate occasion while attempting to start the vehicle, the steering wheel locked and the contact was unable to turn the key in the ignition. After several attempts, she was able to start the vehicle. The dealer was unable to duplicate the failure and there were no repairs. The failure recurred three times. At a later date, while sitting idle with the brake depressed, the vehicle began to roll away. The contact then added more pressure to the brake pedal but the vehicle did not stop. The vehicle was shifted into park but to no avail. The contact then utilized the emergency brake but the vehicle continued to roll, gradually coming to a stop before lightly crashing into another vehicle. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted but would not provide any assistance. The failure mileage and current mileages were approximately 4,500. Updated 11/16/10.

- Oakdale, CA, USA

problem #2

Jul 302010


  • miles
2010 Volkswagen Jetta tdi sedan. The vehicle was taken to the dealer for routine maintenance. The service consultant said the rear brakes needed to be repaired and that this was normal for this vehicle. This is not normal for any vehicle. A basic understanding of physics tells you the front brakes do the majority of decelerating a vehicle.

- Ramona, CA, USA

problem #1

Jul 022010


  • 13,000 miles
2010 VW Jetta tdi sportswagen. After 30 mile drive, left rear tire/wheel were very hot to the touch, strong odor of "hot brake". remaining wheels were normal. Parking brake was not engaged, and there was no traffic/stop-N-go.

- Conover, OH, USA

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