The contact owns a 2013 Volkswagen Jetta. While driving 15 mph, the brakes failed and the contact's vehicle rear ended the preceding vehicle. The air bags failed to deploy. The contact was not injured and a police report was filed. The vehicle was taken to a certified independent mechanic and the body damage was repaired. In addition, when the vehicle was in park or reverse, it would jerk. The manufacturer was not notified of the failures. The approximate failure mileage was 43,000.

- Redondo Beach, CA, USA

Passenger side airbag sensor has failed in under 3 years from date of purchase, VW is refusing to admit that this is a part defect on their end and is requiring me to pay for the repairs. This vehicle has never been in any accidents and is garage kept and in mint condition.

- Hollywood, MD, USA

I was driving home from work on 5/27/15 around sunset and two deer jumped over a barbwire fence at the end of round hay bales. At this time, I was driving approximately 65 mph when I seen them, barely having time to stomp on my brakes. I estimate I hit them going at least 55 to 60 mph and my airbags did not deploy on impact. I am concerned with why they did not deploy especially since my car is possibly totaled. I hit the deer from the middle of my bumper to the driver side of my car, sending the hood into the windshield and smashing the driver side back into the doors. The damages go on and on, thankfully I was wearing my seat belt at the time. But since the accident I have been suffering from multiple injuries that the medications prescribed do not remotely touch the pain: Neck pain with numbness that comes and goes to my hands, severe back all the way down to my butt, pelvic pain with numbness to my buttocks, left sided rib pain with shortness of breath especially with to much exertion and pain with deep breathes, left knee/ankle pain and the inability to bear complete weight to knee/ankle along with swelling. Severe pain that shoots down back to pelvic when bending over, inability to cross legs and ankles without causing stabbing pain in pelvic area. As a nurse myself, I personally feel that if the airbags deployed like they were meant to do so I would not have nearly as many issues as I do now. The purpose of airbags are to prevent injuries and since mine did not deploy, I'm suffering severely with constant pain that keeps my from sleeping well(causing fatigue), the inability to stand or sit for a prolonged amount of time, and to stand in certain positions.

- Lone Wolf, OK, USA

I was stopped at a solid red traffic light and when I got the green light to proceed straight across the intersection I began to accelerate. Halfway through the intersection another vehicle (vehicle #2) crossed my path of travel on the right hand passenger side and vehicle #2 driver's side crashed into my front end. My vehicle was spun around counter clockwise due to the impact of vehicle #2. as a result of this crash my vehicle sustained heavy front end damage and pieces and parts were strewn all over the road. Fluid was leaking out of my vehicle and the vehicle was not able to be operated post-collision. With the heavy front end damage the driver, passenger and side airbags in my vehicle did not deploy.

- Burlington, VT, USA

The contact owns a 2013 Volkswagen Jetta. The contact stated that the air bag light sensor continued to illuminate at random. The warning sensor indicated that the air bag was turned off. The contact experienced difficulty when turning the key in the ignition multiple times at random. The key also became stuck in the off position. The vehicle was taken to an authorized dealer who was unable to diagnose the failure more than once. The manufacturer was notified of the failure. The approximate failure mileage was 20000.

- Edgewater, MD, USA