This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One day out of the blue, the warning light saying the airbags were not operating appeared. Found out that a sensor located within another part, located safely under the passenger seat, had become defective. All on its own. I had a choice. Roll the dice and maybe in a bad crash the airbags would not deploy...or spend $1,400 to get it replaced. Also even though it said only passenger airbag was affected, dealership said they would not confirm or deny whether the driver airbag was operable. So I shelled out the cash only to find that two parts needed to be replaced - one part had to be broken to get to the sensor. So I had to purchase both parts. And they said this is one of the safest vehicles on the road? I later found out this is common, filed a complaint with Volvo, and they sent me a "courtesy" check for $200 to help defray the cost. I think they should recall this part and pay the entire price.
- Waukesha, WI, USA
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- Waukesha, WI, USA