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CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
35,545 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze accessories - interior problems

accessories - interior problem

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2011 Chevrolet Cruze Owner Comments

problem #8

Jan 022012

Cruze

  • 20,000 miles

A D V E R T I S E M E N T S

The drivers side heated seat stopped working at about 20,000 miles! was told it would be $800 to repair! I have M.S. and that was the main reason I bought a car with heated seats!

- Hazel Park, MI, USA

problem #7

Dec 062018

Cruze

  • 106,000 miles
The heated seat on the driver side shorted out and burned the back of the seat

- Lindale, GA, USA

problem #6

Apr 112018

Cruze

  • 60,000 miles
Drivers side heated seat shuts off after about a minute.

- Austin, TX, USA

problem #5

Jun 042018

Cruze

  • 74,000 miles

A D V E R T I S E M E N T S

Seat moves and clanks when going over a bump or railroad tracks. Can feel seat moving.

- Austin, TX, USA

problem #4

Apr 012015

Cruze

  • miles
I took my car to the kaspar dealer and sandusky, oh and was told the passenger airbag sensor was bad and the repair costs would be $800. This is odd because at least 95% of the time no one sits in that seat. This car is not our family car. It is strictly for me to use for work. This seems to me more likely to be a defect than something I should be at fault for.

- Norwalk, OH, USA

problem #3

Aug 012013

Cruze 4-cyl

  • 15,000 miles
Front passenger air bag "off light" comes on intermittently on my 2011 Cruze when an adult is sitting in the front passenger seat -- indicating the air bag system is off. I've taken it to my GM dealership twice and both times they say that everything checks out ok and there is nothing they can do. The car air bags have never been deployed. There is a flaw with this safety system and GM should step forward and come up with a fix.

- Bristol, TN, USA

problem #2

Jul 192012

Cruze 4-cyl

  • 9,300 miles
Drivers seat loose. It rocks when turning hard into a corner.

- Tampa, FL, USA

problem #1

Oct 202010

Cruze

  • 58 miles
2011 Chevy Cruze seat adjust control on driver's side will cause severe pinching/crushing of fingers on left hand if you lower the seat to its lowest position using the electronic control on the lower left side of the seat without keeping all fingers above the control. It is a fairly natural grip to rest the thumb on the top of the control and lightly grasp the bottom of the plastic seat skirt to push the control switch down. This grip will cause the fingers to be pinned between the seat skirt and the seat base.

- North Fort Myers, FL, USA

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