CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…
Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.
All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).
8.7
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,867 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Cruze. The contact stated she reported problems with the handling of the vehicle within the first three months. Problems reported included: Shifting issues in which the vehicle appeared to slip out of gear, the vehicle intermittently lunged foward when her foot was on the brake, when in park and once while driving. She also reported incidences of unusually long periods of hesitation when stepping on the accelerator pedal. The service stabliizer, serivce power steering, traction control and engine lights illuminated periodically as well as the instrument panel going blank while driving. Updated 01/04/12
Sitting at a stop light, the speedometer went up to over 60mph and slowly fell back down to zero. This has happened multiple times since the initial incident. I took it into the dealer where I bought it and they said they would have to replace the speedometer and needed to order a new one. I decided to wait until I moved (I was in the middle of a cross country move) and when I took it in for the 7500 mile maintenance, I asked the dealer service center in my new city to check out the speedometer. They didn't find anything and can't do anything about it until one of their technicians witnesses it.
- Livermore, CA, USA
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- West Seneca, NY, USA