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CarComplaints.com Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).

10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
0 / 2
Average Mileage:
49,408 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze engine problems

engine problem

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2011 Chevrolet Cruze Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #8

Jul 152011

Cruze 4-cyl

  • Automatic transmission
  • 500 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Cruze. The contact stated she reported problems with the handling of the vehicle within the first three months. Problems reported included: Shifting issues in which the vehicle appeared to slip out of gear, the vehicle intermittently lunged foward when her foot was on the brake, when in park and once while driving. She also reported incidences of unusually long periods of hesitation when stepping on the accelerator pedal. The service stabliizer, serivce power steering, traction control and engine lights illuminated periodically as well as the instrument panel going blank while driving. Updated 01/04/12

- West Seneca, NY, USA

problem #7

Jun 022011

Cruze 4-cyl

  • miles
Severe hesitation when you accelerate leading to possibility of rearend collision..manufacturer well aware of issue but says there is no problem.

- Shirley, NY, USA

problem #6

May 302011

Cruze 4-cyl

  • 1,000 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that when the vehicle would hesitate when accelerating between 45-65 mph. The vehicle was taken to the dealer several times but the dealer was unable to produce any failure codes when diagnosed. The dealer performed a test drive and was able to duplicate the failure but there were no repairs. The failure mileage was 40 and the current mileage was 1,000. Updated 11/16/2011

- Columbus, OH, USA

problem #5

Jul 252011

Cruze

  • 430 miles

A D V E R T I S E M E N T S

When you back off the throttle and slow to 20 to 25 mph, you never know what the car will do. It may coast like a normal car. It may downshift and slow moderately. Or it may downshift to first gear and slow radically. When this happens, the computer takes full control of the vehicle. You step on the gas and nothing happens. The computer has control of the vehicle for the next 5 seconds. This has happened at least 40 different times. This creates a very dangerous situation. First, I am in the driver seat and I should have control of the vehicle. I do not. Secondly, most people drive with the flow of traffic. If I slow radically for absolutely no reason and all of the drivers around me continue on, someone behind me will run into me. It is only a matter of time before a distracted driver smashes into me. And thirdly, since I never touched the brake, the brake light never came on. The driver behind me have no way of knowing that I am radically slowing and creating such a dangerous situation. If you step on the gas to get the car to go, nothing happens. Then the computer returns control to the driver and the car takes off at full speed. If you step on the brake, the computer takes over. You then must come to a full complete stop before the computer will return control to the driver. If you are making a turn when the car radically slows, you could very easily loose control. When the pavement is wet or slippery, the problem is greatly increased. You are totally at the mercy of an insane computer. Feel free to contact me if you need any further information. Please go to the local Chevy dealer and test drive a Cruze with the automatic six speed transmission. You will see what I mean.

- Joliet, IL, USA

problem #4

Jul 072011

Cruze 4-cyl

  • 7 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving at various speeds and letting off the accelerator, the vehicle would downshift slowly or aggressively. The vehicle was inspected by a dealer and they advised him that they were unable to diagnose the failure and that the computer was learning the contact's way of driving. In addition, when trying to accelerate to higher speeds the vehicle would creep and slowly accelerate. The dealer was contacted a second time and they test drove but were unable to duplicate the failure. The failure mileage was approximately 7. updated 09/02/11

- Joliet, IL, USA

problem #3

May 202011

Cruze 4-cyl

  • Manual transmission
  • 1,000 miles
I am very disappointed with my new 2011 Chevy Cruze eco (1.4L 6 speed manual transmission) the car looses power especially when try to accelerate up hills, total loss of power and lack of response. This keeps happening out on the freeway. I have my foot pressed all the way down on accelerator, but no response from the car. Car has slowed down to 30 mph going up the hills on freeway putting me in an unsafe position. It happens on level services too, try to get the car going when at a stop light is hard too, I give the car gas and get very slow response, when it does respond the car is very jerky going thru the gears, afraid this may cause an accident for failure to move out and with the traffic. It happens with all the gears ! I have problems too with the car over- accelerating going now hills. All the above continue to happen despite following the owners manual for operating the vehicle. I feel strongly that this is a unsafe vehicle. I bought the car with a 4 cyl turbo with hopes I would have a little extra power, I haven't seen it yet.

- Ohio, OH, USA

problem #2

Jun 012011

Cruze

  • 1,000 miles
The contact owns a 2011 Chevrolet Cruze. When the stopped the contact began to depress on the accelerator pedal but the vehicle hesitated to accelerate. The speedometer displayed that the speed was rising but the vehicle would not accelerate. When the vehicle accelerated it did so at the speed displayed on the speedometer. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. The approximate failure mileage 1,000.

- Harvey, LA, USA

problem #1

May 152011

Cruze

  • 2,825 miles
The contact owns a 2011 Chevrolet Cruze. The contact stated that while the vehicle was in park, it suddenly accelerated. He also stated that the rpms extended from 0 to 7. the vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure and current mileage was 2,825.

- Rahway , NJ, USA

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