Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: What’s that smell – it’s a tad sweet with a tinge of chemical toxicity? If you own a 2011 Cruze it’s probably a coolant leak. It’s a widespread and notorious problem for the car and is the subject of a class-action lawsuit filed in the state of New York. And that’s not the only problem 2011 owners face…

Many say the 2011 model year suffers from a throttle lag that is probably due to a fauly electronic throttle control. The problem is signifigant enough that some owners say they are too scared to drive their cars. Those that do get behind the wheel often say their transmission isn’t shifting properly and problems start occuring as early as 15,000 miles.

All of this leads us to say you’re probably better off without this car’s headaches (they’re probably chemically-induced anyway).


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
29,884 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Cruze miscellaneous problems

miscellaneous problem

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2011 Chevrolet Cruze Owner Comments (Page 1 of 2)

problem #32

May 022016


  • 115,000 miles


Possible electrical problems. Dash board randomly lights up; radio has gone completely off; steering wheel difficult to turn; security lock out engaged once; traction control came on and hard to steer and several occasions. This incidents are happening randomly and had near miss on highway not expecting the steering to lock up or become extremely difficult. This has happened over last several months. Independent car repair shop could not find anything, but still happens.

- Austin, TX, USA

problem #31

Jul 202016


  • 121,000 miles
My car hesitate sometime during driving at low speed or high speed and the stabili trak light appear, the check engine light stays on even when I have replaced the part needed..

- Rocky Mount, NC, USA

problem #30

May 192016


  • 57,554 miles
After having other recalls with this vehicle, now there is a transmission fluid leak directly after the warranty expired. This was discovered at the dealership when "check engine" light was on due to evap vent valve needing replaced. Shottenkirk Chevrolet stated the transmission fluid leak repair will cost $1,380

- West Des Moines, IA, USA

problem #29

Mar 102016


  • 45,000 miles


The chrome plating on both the front driver and passenger interior door handles started to peel off which created sharp edges on the handles in which I and others have cut ourselves on. I had to chip some of the chrome plating off and wrap the handles with tape to prevent myself and my kids from getting cut on the peeling chrome finish.

- Brook Park, OH, USA

problem #28

Jan 062016


  • miles
Transmission problems.

- St.Louis, MO, USA

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problem #27

Apr 222016


  • 50,350 miles
My A/C condenser was hit by a rock and the dealer said it's not covered under warranty. But I know there is a tsb #10461 about the A/C condenser.

- Olive Branch, MS, USA

problem #26

Apr 102016


  • 59,000 miles


Drove about 45 miles and parked vehicle. Noticed engine fan running hard, shut off vehicle and went into store. Returned to vehicle twenty minutes later turned on car, fan still running hard. Pushed onstar button to get diagnostic check. Engine error code found, advised to take to dealer to investigate. Started vehicle about ten minutes into drive, could smell coolant from engine and vehicle slowed and chimes came on with dash reading: Engine overheated stop car and turn off engine. Had towed to dealer, they say a port is cracked in cylinder head and coolant leaking. Will cost $500 to fix. Vehicle has 59,000 miles. Also engine makes popping noises after running on highway and come to a complete stop. Sitting at light or stop sign and it pops four or five times. Don't hear it when I'm driving. These cars are lemons, GM needs to recall them and give us our money back!

- Silverdale, WA, USA

problem #25

Mar 102016


  • 2,700 miles
When purchasing my auto 2011 Chevrolet Cruze I was not told that this 2011 Chevrolet Cruze had a coolant leak that the company could not repair. Before I purchased my 2011 Chevrolet Cruze a guarder plate was installed too keep the leak from burning off of the motor and no repair to stop the coolant leak. My 2011 Chevrolet Cruze over heated and I was sent a letter that Chevrolet company would replace the coolant once it get low. I told them that this coolant is also inside the cab of my 2011 Chevrolet Cruze and they said that I would be charged to have my 2011 Chevrolet Cruze checked for reason of leak but once coolant is leaked out or low they would replace it. This chemical is a labeled żaż poison for humans within it's label. Which I have had those affects from it's release at this point. I cannot get Chevrolet to fix this and they said that they'll not fix it just replace coolant just for 2016 after then they'll not replace leaked coolant. I asked them if I could have the 2011 Chevrolet Cruze checked without having a service charge and I was told I could not that I'll be charged a fee. I was offered a $2000 voucher to purchase another auto. Being once stress of over heating or correct levels of coolant withing vehicle coolant functioning components cannot operate normally I'd have to replace those components and if not under components warranty I'll be charged service visit and parts and labor rendered. I mentioned that this coolant chemical burn off is causing sight effects and that it continues sending those chemical coolant fums into the cab of the vehicle and I'm taking medication for those sight effects of the coolant's chemical burn off. Again (General Motors corporation legal agent said that's the legal offer and if not agreed active case file would be closed. On 3/10/2015 my case file closed with no resolution.

- Baton Rouge, LA, USA

problem #24

Mar 042016


  • 52,123 miles
My car has a check engine light and I took it to dealer they do not know what the code is, its P057C and I was driving on highway going 70 and car all of a sudden loses power went from 70mph to 5mph in a split second almost got rear ended by a semi truck I am afraid to drive my car for my safety. Dealer wants hundreds of dollars just to try and figre out the issue but after diagnostic they still have no clue. So thir plan was to dissect my car like a science project and maybe fix it. They want the car for a week and do not offer any loaner cars. Chevrolet northridge dealership California. Today 03/04/16 driving to work going 40mph and get to a red light, it turned green I hit the gas and the car just revs and wont go more than 5pmh. I had to pull over and turn car on and off 2 times before I could get to work. And got there late because of this. And again almost got rear ended. I press the gas and the car revs as if it is idling. Please make this a recall and help get this fixed. Its going to be a reason why a driver loses their life. This is a true emergency since it just feels like the car has a mind of its own. And dealer does not know what to do. Please please help!

- Woodland Hills, CA, USA

problem #23

Feb 082016


  • 57,000 miles
Takata recall. I drive a 2011 Chevrolet Cruze with approximately 57000 miles. Last week I was driving in traffic when the car suddenly began to lose power. On my dashboard notice center the message "engine power reduced" flashed. The car lost acceleration and became very difficult to control. I was surrounded by traffic and very lucky I did not get hit as I managed to get it to coast into a parking lot. This is a very dangerous situation. After doing online research I was shocked to see the number of people that this has happened to. Unfortunately it seems to happen after the 50,000 mile mark on these vehicles and usually after the warranty expires

- Parma, OH, USA

problem #22

Dec 012015


  • 60,000 miles


HVAC creates a noxious odor when running heat. Notice it mostly in a foot/defrost mode. Reports are either leaking heater core or HVAC system grease in my research. Irritation of nose and throat results, does not seem to be dependent on speed. Notice it more when starting car when still warm, also while standing for some time in gear then accelerating.

- Plymouth, MI, USA

problem #21

Dec 052015


  • 62,000 miles
On 12-5-15 I was on my way to ct from mass and was on 91. About 45 minutes into the trip the car began to loose power and the check engine light came on and the service stablitrack light came on. As soon as the light came on the temperature gauge and RPM gauge would fling up and down quickly! I immediately went from 65 mph to 30 mph.( I was almost rear ended by a car behind me) I coasted my way to the right lane and was able to get off the exit. The car took about 4 hours to go back to normal. ( I returned to mass, I had to take the back way home and avoid the highway as the car still had reduce speed) the car will return to normal and the check engine light will go off. Everyday now the check engine light will come on and it will say service stablitrack. The car immediately looses power and you can hear the engine (sounds like a fan blowing hard) the transmission will not shift. The RPM will jump to 4-5 while only getting to a speed of 35 mph. The dealer has no idea what I am talking about. This car was bought in January of 2015 and has less than 65,000 miles on it. I have read a few complaints about this similar situation happening to the same car I have. This is a safety issue!!! the car has been serviced on time!!! please help me!! I refuse to take the highway as I never know when this is going to happen.....

- Monson, MA, USA

problem #20

Oct 222015


  • 6,000 miles
When the cabin heating system is activated in cool/cold weather.(the temp setting indicator to max heat and the car engine is at the normal operating range). There is a burnt rubber smell or exhaust smell that comes out of the ventilation system. The dealer has been unable to find the cause. The smell will go away if the temp setting is reduce to the cold side of the scale (ie the blue line and not the red line). I have read of other complaints about this same issue but did not find it on this site. In the worst case this may be co leaking into the cabin or it could be related to some rubber like component off-gasing because of the hot air. This happens when the car is moving or standing still, but the engine must be in the normal operating temp range as shown on the temp gauge. This has occur every year since I bought the car.

- Yardley, PA, USA

problem #19

Sep 102015


  • miles
I was injured in accident.... hit a stationary vehicle.... there's significant damage to my airbags did not deploy... I am suffering from a severe cervical strain, severe neck sprain with inflation causing severe headaches, a severe upper and lower back sprain with inflammation casing pressure on my sciatic nerve... I cannot lift, bend, stand, sit, lie down for long periods of time, I even have to have help just too bathe.. I believe that had deployed... my injuries were not have been so severe.

- Anderson, SC, USA

problem #18

Jun 082014


  • 58,000 miles
This happened twice: I was going down a mountain in southwestern va, where I am from, and it was like the brakes were grabbing. I could feel it in the brake peddle, steering wheel, and floor. I thought they were not going to stop me. We pulled the front tires to check the brakes and rotors, and they are both fine..the passenger with me could feel it too both times.

- Marietta, GA, USA

problem #17

Jun 162015


  • 74,000 miles
This incident with my Chevrolet Cruze has happened on more than one occasion in the same month. I will be driving, coming to a stop and the whole car will turn off on me. The air conditioning shuts off, radio, the whole car powers down. I put the car into park, turn off the car, wait a few minutes and turn the car back on. Praying that me and my two year old don't get into an accident throughout the incident.

- Bullhead City, AZ, USA

problem #16

May 012012


  • 7,000 miles
After buying my brand new 2011 Chevrolet cruse ls stick shift model on August 10, 2011, some time passed. Then, I noticed a minor problem. And I am stressing minor, because this car now has 40 thousand miles on it and is still a great car, but still has the exact same issue as follows: When I turn the key the first time to try to start the vehicle, it makes a noise but the engine does not start. Then, always, on the second try it fires right up! I notice this more often when the car has been driven, and is still warm(engine). Now with 40 thousand miles on the vehicle, it is a little easing to my mind knowing that this may not progress into something of a bigger problem. At least I hope not. Another couple of problems I must note is as follows, but have not proven to be of any concern whatsoever: At times there is a grinding noise coming from, perhaps the engine??) when the car is idle, and in neutral, at say, a red light or at a drive through window. Does not occur all the time, but a lot of the time. Thirdly, the key broke off when I tried to pull my keys out of the ignition one time. The dealer was very supportive on this issue and fixed my keys promptly and effectively. However, I have mentioned the starting(minor as it seems) issue to my dealer while the vehicle was still under warranty. They, as I likely expected, told me there were no codes or anything unusual they could find that may lead to this issue.thus far I rate my Cruze a solid 9 out of 10! I enjoy driving my vehicle and it gets great gas mileage and drives more like a top of the line vehicle. I always feel safe when driving it. Chevy did a nice job with its Cruze. (interior and exterior). I love the power from the 1.8 4. the stick shift nicely shifts and provides the car with more power. I am glad I don't have the automatic. Hope I assisted you with anything that may be able to be addressed. Thank you.

- Richeyville, PA, USA

problem #15

Jan 012012


  • 20,000 miles
Many recalls on vehicle, over 5. engine issues.. car does not run well... I've taken the car multiple times in the past months..

- Bridgeport, CT, USA

problem #14

May 072015


  • 25,200 miles
When I turned on my car, my message center was in german instead of english. I did nothing to change the language. The next time I turned on my car, it was back to english.

- Denton, TX, USA

problem #13

Apr 272015

Cruze 4-cyl

  • miles
I use this site to check for open recalls for my job. I am wondering why it is so outdated"?? I can see a few weeks, but a recall that was "posted" in noveber 2014 should be on this web site by now. Why the outdated information??"

- Perrysburg, OH, USA

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