Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: In many ways, the 2012 Cruze continues the legacy of its predecessor. It's a legacy of sluggish transmissions and coolant leaks, but it's still a legacy.

To be fair, the number of complaints about the cooling system are way down versus the 2011 model which led to a class-action lawsuit.

On the flip-side, there's more concerns about brake problems.

However, there were far more Cruze vehicles sold for the 2012 model year so we'll give it our "Beware of this Clunker" badge rather than the "Avoid Like the Plague."


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
22,158 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chevrolet Cruze body / paint problems

body / paint problem

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2012 Chevrolet Cruze Owner Comments

problem #4

Aug 062013

Cruze 4-cyl

  • 28,374 miles


8/6/13-the trunk release switch does not work. Diagnosis was faulty trunk release switch, the technician replaced it. HVAC blower motor is noisy and rattles can be heard inside and outside of the car. Also had intermittent delay when turning HVAC on. Technician replaced the blower motor. Could not find reason for delay. 1/22/14 - HVAC burning smell when running heat. Technician replaced HVAC case with new design grease on it. Filled coolant. 7/24/14- same thing happened to trunk release was replaced again. Outside temperature sensor did not work, it was replaced. The vent in car for blow tab broke off, it was replaced.

- Dryden, MI, USA

problem #3

Feb 202014


  • miles
The contact owns a 2012 Chevrolet Cruze. The contact stated the vehicle door latch became inoperable. As a result, the doors failed to open at various times and no warning light illuminated. In addition, while driving at an unknown speed the engine stalled. The vehicle was taken to the dealer. The technician was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was 46,000. The VIN number was unavailable.

- Sayetteville, NC, USA

problem #2

Jul 272013


  • 50,000 miles
The trunk release switch that is located on the trunk of the vehicle does not work. The only way to open the trunk is by using the keyless entry remote. Though this does not pose a direct threat to safety it is extremely inconvenient due to the need for the key just to open an unlocked vehicles trunk. I purchased the vehicle only being one year old with 50,000 miles (so the warranty is out) and the dealership says that they can't do anything unless I pay full price.

- Port Clinton, OH, USA

problem #1

Aug 112012

Cruze 4-cyl

  • 10,259 miles
Chevrolet's recall fix on the 2011-2012 Chevy Cruze involve cutting off large portions of the underneath heat shield, this piece is also a debris shield. But now with the heat shield completely gone, there now is no protection from debris entering under the hood and causing more damage, also with this fix GM is compromising the biggest selling point of this car which is the gas mileage, this shield is also used to reduce drag underneath the car and in turn increasing gas mileage, but now drag will increase underhood which will decrease fuel mileage. In very wet climates this shield helped prevent water from spraying up under the hood as well, and by removing this shield our cars are now more prone rust, corrosion and abnormal wear to vital parts. GM has done a horrible job at fixing this problem, no logic or obvious care were taken into consideration when addressing this issue. If this kind of similar problem happened on a Cadillac or a corvette would have they fixed the problem the same way"? probably not, so what makes my Chevy Cruze any less important"

- Denver, NC, USA

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