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10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
5 / 0
Average Mileage:
47,655 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Impala electrical problems

electrical problem

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2011 Chevrolet Impala Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #24

Aug 012014

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified. The contact had not experienced a failure.

- Boyce, VA, USA

problem #23

Nov 012011

Impala

  • 17,000 miles
I purchased this car new and it has been recalled for the ignition key problem that was a problem on 2000 year GM cars ten years and was brand new and not fixed! I am still waiting for parts!

- Anderson, SC, USA

problem #22

Sep 092014

Impala

  • 91,000 miles
The contact owns a 2011 Chevrolet Impala. The contact stated that the vehicle made an abnormal noise upon turning the key in the ignition on several occasions. The contact turned off the vehicle and when attempting to restart it, the vehicle stalled. The vehicle was towed to the authorized dealer. The contact was waiting for the diagnosis. The contact was made aware that the vehicle was included in recall NHTSA campaign id number: 14V355000 (electrical system). However, the part needed was not available. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The vehicle was not repaired. The approximate failure mileage was 91,000.

- Petersburg, VA, USA

problem #21

Aug 042014

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Impala. The contact received a notification for NHTSA campaign id number: 14V355000 (electrical system). However, the part needed was not available for months. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was also contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact did not experience a failure.

- Canandaigua, NY, USA

problem #20

Sep 102014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received notification of NHTSA campaign number: 14V355000 (electrical system). The contact stated that the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Washington, DC, USA

problem #19

Sep 052014

Impala

  • 42,000 miles
I was going down interstate 86 at 65 miles an hour when ignition just shut off, had my 4 year old granddaughter in car. I notified my dealer who then told me to contact elm Chevrolet in elmira. I did talked to "[xxx]" who notified me that parts were not available yet. I then called the 800 number and was treated the most rudely I have ever been treated. I have only been using the key alone. Then today I was pulling out of wal-mart parking lot into traffic, when the same thing happened. 'the rep on the 800 number told me "don't use the key" to which I responded that I didn't know how to hot wire a car. This car is dangerous, not only will I have to drive 20 miles on a highway to have it fixed, but do not know when it can be fixed. I plan on leaving NY for Florida in 3 weeks for the winter and am scared to death to drive this car. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Waverly, NY, USA

problem #18

Sep 042014

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Impala. The contact received a notification for recall NHTSA campaign 14V355000 (electrical system). However, the parts needed were not available. The dealer was contacted and stated that it was uncertain when the parts would become available to service the vehicle under the recall. The manufacturer was notified of the delay who was unable to specify when the parts would become available. The contact had not experienced a failure. Updated 10/22/2014

- Cumberland, KY, USA

problem #17

Sep 022014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The dealer was uncertain of when the part would become available. The manufacturer was not notified. The VIN was unavailable. The contact had not experienced a failure.

- Indianapolis, IN, USA

problem #16

Sep 022014

Impala

  • miles
The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system) and stated that the part was not available. The dealer did not know when the part would become available to service the vehicle for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Shelton , CT, USA

problem #15

Jul 042014

Impala

  • 42,000 miles
The contact owns a 2011 Chevrolet Impala. While driving 65 mph, the entire instrument panel illuminated and the vehicle stalled. The failure occurred twice. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 42,000.

- Baton Rouge, LA, USA

problem #14

Aug 222014

Impala

  • miles

A D V E R T I S E M E N T S

The contact owns a 2011 Chevrolet Impala. The contact received a recall notification for NHTSA campaign number: 14V355000 (electrical system); however, the part needed for the repair was unavailable. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Radcliff , KY, USA

problem #13

Mar 102014

Impala

  • 85,000 miles
The contact owns a 2011 Chevrolet Impala. While driving 50 mph, the vehicle stalled without warning. The vehicle was able to restart after several attempts. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

- Holmstead, FL, USA

problem #12

Aug 172014

Impala

  • miles
The motor for the air conditioning sprocket became worn and it keeps on skipping on the track.it sends amperage back to the control circuit.it throws out my computer in the car.I get all kinds of malfunctions.this can become very dangerous.

- Baltimore, MD, USA

problem #11

Aug 082014

Impala 6-cyl

  • 39,900 miles
The car keeps running after it is turned off. The fan also keeps running, then the next morning the car wouldn't start. The air won't turn down and sometimes it doesn't work at all. There doesn't seem to be a difference between air and defrost. While I am driving, the light keep getting dim, then brighter, then dim, then bright. It was the next morning then when it wouldn't start! sometimes when we put the key in, we couldn't get it out. We had to keep trying to turn it on and off, then it finally let us take the key out.

- Louisville, KY, USA

problem #10

May 232014

Impala

  • 63,000 miles
The contact owns a 2011 Chevrolet Impala. The contact stated that the headlights would activate and deactivate independently. In addition, the radio would activate independently and there was an abnormal noise coming from the vehicle. The contact also mentioned that the vehicle failed to start. The vehicle was taken to the dealer, who reset unknown codes however, the remedy failed to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 63,000.

- Pikeville , MD, USA

problem #9

Feb 012014

Impala 6-cyl

  • 65,000 miles
2011 Chevrolet Impala. Consumer writes in regards to vehicle engine problems. The consumer stated on several occasions, the vehicle stalled without no warning. When the engine power reduced, a light appeared and the consumer was unable to accelerate. The consumer stated he waited several minutes, before trying to re-start the vehicle. The vehicle was taken to the dealer, for an inspection, but they were unable to duplicate the problem. However. A couple of weeks later, the engine service light and engine power reduced light illuminated again.

- New Buffalo, MI, USA

problem #8

May 042014

Impala 6-cyl

  • 79,000 miles
Cranked up the car to go home. Stability light and "engine" light was on. While on the interstate passing a truck the engine died. Display center indicated service stability track and reduced engine power. Coasted over to rt. Shoulder. Car would not restart for about 30 sec. Cranked it up and made it home. Trouble code is P2138 which seems to indicate the throttle position sensor D/E voltage. Will take to dealer in am.

- Mccomb, MS, USA

problem #7

Apr 252014

Impala 6-cyl

  • 50,865 miles
While on freeway check engine light and traction control came on and display read "reduced engine power" and "service stabilitrak" apparently a very common and dangerous issue that has not been recalled.

- Lakewood, WA, USA

problem #6

Jun 132013

Impala 6-cyl

  • 52,530 miles
The malfunction indicator (page 5-17 in my manual) came on and the message was to prevent serious damages, go to your service station immediately. I was in the parking lot of a grocery store, and made my way to the interstate heading to our service station when my car stopped dead in the middle of interstate 485 about 3 miles away maybe ( about 7 miles from home and our service station). I was in the far left lane of a major hwy that was/is under construction when I felt something unusual. I grabbed the steering wheel as hard as I could between the cars and just made it to the far right side of this major highway. The steering, A/C and brakes were gone and then I realized if I did nothing I would have been run over by the trucks on this interstate. I got close to the guardrail and collected my wits and called both aaa and the charlotte nc police. Fortunately I did not have the opportunity to see if the air bags would have gone off! the nc police were to come immediately but never showed up, but an hour later the aaa driver came and assisted to help me out of my car into his tow truck. He said to sit in the ac and drink some water. It was a hot day in the carolinas. No ac, nothing to drink and could not open my windows. I could not open my door as cars whizzed by me on the driver's side. The car just died. Finally got it towed to the Chevy service station and the repairs cost (enclosed) $696.84. After seeing the event on tv I realized I could have been killed!!!! please do something about his issue, as I hear all the horror stories of the innocent killed upsets me. I was fortunately to be able to get me and my car off the highway while cars whizzed by on a busy highway but how many haven't.

- Charlotte, NC, USA

problem #5

May 062013

Impala

  • 42,000 miles
When my Impala was 4 years old and 42000 miles(April or may of 2013), both rear door locks refused to lock or unlock. I contacted my dealer and he stated that it was out of warranty. I then contacted gms customer service which reiterated the same thing. After investigating online, there are quite a few blogs with customers who have the same problem. To replace these locks costs approximately $800. I contacted your organization this morning and they told me to contact Chevrolet at 1-800-222-1020. When I contacted them, I was informed that the serial number did not fall under any recalls. However, Chevrolet does have a door lock recall.

- Phoenix, AZ, USA

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