The 2nd and 3rd row seat belts are poorly designed. In order for an adult to sit in the back seats, they must sit sideways or the seat belt will dig right into their hips. It is so painful that putting on the seat belt at all only makes the problem worse. Also, it is extremely difficult to install a carseat in the back rows as well. Additionally, children have a very difficult time trying to fasten their seat belts if they are in booster seats. The booster sits right up against the seat belts and make a clicking noise so that you think the belt has been fastened but the majority of the time it is not.

- Colorado Springs, CO, USA

Second row seat belt buckles are stiff and make it extremely uncomfortable where passengers have to sit sideways so that the buckle doesn't hurt them, leaving them prone to injury in case of an accident. My mother bruised her hip after sitting in the second row when I had to brake hard after I was cut off by another drive. Almost everyone that sits in the middle of the second row refuses to put on their seat belt because it hurts theirs hips. Also, this makes it hard to buckle in a child with a booster seat as there is very little room to click in the seat belt with the seat in place. Twice already I believed my daughter was clicked in but in fact she wasn't because the buckles had little to no give and gave me the impression that she was secure.

- Lyndhurst, NJ, USA

We own a 2010 Chevy Traverse with the 8 passenger seating. I am aware that this problem affects also the seven passenger versions of this vehicle also, through conversing with other Traverse owners on blogs. The rear seatbelt anchors are very painful to passengers, and dig into the hips. This affects the second row passengers, whether the car is equipped with captains chairs or a second row bench. It also affects all third row passengers. The anchors are entirely too stiff and stick straight out from the 90 degree point of the seat, with no "give" at all. The passengers have to actually sit a bit sideways to avoid being discomforted by the belts. Also, some Traverse owners have complained of a great deal of difficulty with installing car seats because of these belt anchors. My kids are older now, so I haven't experienced this, but I feel for them. I would appreciate someone from your department looking into this matter, and possibly getting us disgruntled Traverse owners some satisfaction. Thank you in advance for your cooperation.

- Orefield, PA, USA

1. stopped at red light in 2010 Chevrolet Traverse SUV and rear ended by a Nissan frontier pick up truck traveling at a high rate of speed. Driver's seat belt on but driver's head thrown against windshield and then driver's body slammed against the back of the driver's seat which was forced back to a reclining position. Airbag did not deploy. 2. seat belt failed to prevent driver's head from hitting windshield if it is supposed to in this type of collision. Did the seat back act properly in such a collision? was the airbag supposed to deploy in this type of collision. 3. in body shop to repair to pre-accident condition..

- Longwood, FL, USA