3.9

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
31,895 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chrysler Pacifica brakes problems

brakes problem

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2017 Chrysler Pacifica Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #7

Dec 252017

Pacifica 6-cyl

  • 1,200 miles

A D V E R T I S E M E N T S

Pacifica stalling recall I am writing this email to inform you of an issue we have had with our brand new 2017 Chrysler Pacifica touring. Leaving our in-laws the other day, which mind you is directly across the street, we got to the end of the driveway to stop and look both ways ;) and the auto shut off engaged. When we released the break the car never turned back on and but stalled and rolled into the street, park break engaged and left us in the middle of the road. We tried pushing the button to turn the car back on and nothing... the car was still on but not running and wouldn't start. After disconnecting the battery and reconnecting we were able to start the car but none of the gears worked... no gear would engage when turning the knob, the emergency park brake would not dis-engage. We disconnected he battery one more time... meanwhile still sitting T-boned in the middle of the road, waited about 30 seconds and reconnected at which time we were able to restart and turn the knob to low (no other gear would work and the park brake was still engaged, but it moved enough to get us out of the road and into our own driveway. We shut it off and called the dealership who towed it to their garage.they said they flashed the auto shut off feature and have not been able to replicate the problem. I feel it necessary to report this incident as it seems there have been many complaints of this vehicle stalling with no recall. I am concern this will happen again and maybe next time I won't be so luck to be stranded in the middle of the road on a slow christmas morning. Please advise me as to where and what I should do next. I will be picking up the vehicle (which I love by the way) tomorrow and crossing my fingers. Thank you for your attention to this matter. Sincerely, [xxx] VIN# [xxx] mileage 1200 information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Allagash, ME, USA

problem #6

Nov 252017

Pacifica

  • 7,000 miles
Car, with no warning, lost all acceleration while driving approximately 35 mph and flashed several warning lights on dashboard including electronic stability control, forward collision warning, service forward collision warning, and electronic park brake failure. In addition, the shifter knob light blinks and switches to 'P'. at that point, I can only drift the car to a stop. In my case I was able to turn the car off, then restart it and the issue did not occur again for another 4 days. After 4 days, the exact same thing happened, this time while I was stopped at a red light. Took the car in for service and was told they performed a software update on the transmission and the car was fixed. I got about 1 mile from the dealer and the exact same thing happened while driving at approximately 30 miles per hour. Drove car back to the dealer and they have the car now again trying to figure out what is wrong.

- Maplewood, NJ, USA

problem #5

Sep 212017

Pacifica 6-cyl

  • 7,400 miles
Sudden engine failure and power loss while driving. Error messages displayed on dash indicating failure of electronic stability control and transmission, along with check engine light. This issue started intermittently, but became so severe that it would happen multiple times in a short <10 mile trip. To recover, the car must be stopped, turned off, and then restarted....updated 11/03/17. Updated 11/9/2017

- Gilbert, AZ, USA

problem #4

Oct 012017

Pacifica 6-cyl

  • 13,000 miles

A D V E R T I S E M E N T S

All warning lights started flashing on the dash. Engine automatically cut off in the middle of the road. Started up car again and drove for a mile then engine cut off again in the middle of the road. Turned it on one more time and it would only go about 5 mph with throttle all the way down...updated 10/25/17 updated 10/27/2017

- Las Vegas, NV, USA

problem #3

Jul 052017

Pacifica 6-cyl

  • 4,600 miles
Current mileage: 5560, my van is currently in shop for transmission related issues for the third time. The vehicle looses all the power all of a sudden in the middle of the road while driving. I have had this happen on four different occasions, couple times on highways and couple times on city streets, have to pull to a shoulder immediately (glad I could). Have to try 3 to 4 times to start the vehicle and sometimes even hard to turn the dial to get the van moving. On my first visit to the dealership they have mentions its tcm software issue, second visit they said it was tcm line issue, had to order parts and get it fixed, took 10 days. Now three weeks later have similar incidents happen and now the van is back in the shop, they said they have to order smoother part in regards to transmission and its on back order. I am worried about the safety of my family with this van, I have called the company and informed them about my concerns, I searched through the web to see if there are others experiencing the same issue and I have seen quite a few of them in the same boat. Seems like a known issue with this transmission. Not sure of the direction I need to go in this regards.....updated 11/03/17 updated 11/09/2017

- Jamestown, NC, USA

problem #2

Jun 182017

Pacifica

  • 5,700 miles
While driving at 45 mph, vehicle shuts off without warning. Very dangerous as the car needs to come to a stop to restart. I was merging onto a highway which made matters worse. Van did a similar thing earlier in the daybut I was in park. Just shut off, no warning. At dealership now.

- Abington, PA, USA

problem #1

May 172017

Pacifica 6-cyl

  • 8,000 miles
While the car was in motion at approximately 20 mph on a city street I lost all power and car turned off, steering locked and was able to coast half off the road. Car still said it was on and in drive but was completely off. Screen said "car must be in park to place in drive". dealer has been unable to locate issue and released car to me. I feel extremely unsafe driving this vehicle...updated 11/06/17

- Bayville, NJ, USA

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