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9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,185 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chrysler Pacifica miscellaneous problems

miscellaneous problem

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2017 Chrysler Pacifica Owner Comments

problem #6

Oct 042016

Pacifica

  • 6,000 miles

A D V E R T I S E M E N T S

The fcw (forward collision warnings system) appears to have an issue. The unit have not warned ones while driving after 6000 miles (and we have had close calls) also tested as we had similar system on other cars. The dealer have looked at it but can┐T find any issue, even when the car system showed that it was an issue with the fcw, the dealers technician did not get any error cod when logged in to the cars on-board computer system.

- Laguna Niguel, CA, USA

problem #5

Aug 222016

Pacifica

  • 239 miles
The power sliding side doors make a terrible grinding noise when opening & closing. We've owned the vehicle 4 days. First the right side door started in the morning, the same day in the afternoon the left side door started. The service dealer checked it and commented that the bearings might have broken in the upper tract. They made an appointment to repair. Also the bluetooth will not connect. It is very glitchy. It sometimes sees the phone, but it can not be used at all and the phone states to 'make sure nearby device is on, connection was lost'. the car bluetooth settings won't forget the device easily to retry. Two separate phone calls to uconnect service assistance and it still would not work even after two different 'soft resets' as directed by service. 4 different smartphones we're tried and even an ipod touch. All of which had no problem connecting to other bluetooth devices. Both issues are scheduled to be repaired...frustrating issues for a brand new vehicle.

- Maineville, OH, USA

problem #4

Aug 032016

Pacifica

  • 300 miles
My concern is with Chrysler's fcw system. The system does not work as described in their owner's manual both in city and highway driving. Specifically it does not detect, no matter the selectable settings, that my vehicle is approaching a car ahead dangerously. The system is supposed to warn with sound, display, and brake nudge. According to Chrysler, the system will only work as described if I am approaching the vehicle head unsafely with my foot still pressing the gas. However, even with my foot still pressing the gas peddle, the system will not respond with any of the warnings. I have reported my concern to the dealer and Chrysler customer service. Chrysler customer service and the dealer said that they cannot do anything about my complaint since there are no trouble service codes logged in the vehicle. The acc system works as described in the owner's manual. The fcw system uses many of the acc system without the auto braking feature. The fcw system should work, but it doesn┐T. the system in my vehicle is useless since it does not do what it is intended to do which is to mitigate a collision by alerting an inattentive driver.

- Schenectady, NY, USA

problem #3

Aug 112016

Pacifica

  • 0 miles

A D V E R T I S E M E N T S

Back-up camera issue - when first starting the car, the rear view camera remains black (or very fuzzy) only reading "check entire surroundings." I've only had it happen after I first start the car in the morning, usually when it's dark outside. It's as if it isn't adjusting to the lighting outside. Either way, obviously I can use my mirrors, but there is a safety issue in that if it's installed, it should work properly.

- Odenton, MD, USA

problem #2

Jul 282016

Pacifica

  • 70 miles
When moving from very light to very dark, or very dark to very light, the cameras on the car turn black, making it impossible to see anything. There could be a person behind you and you'd have no idea. Incredibly dangerous.

- Dallas, TX, USA

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problem #1

Jul 012016

Pacifica

  • 500 miles
Backup camera issue: When entering or exiting garage in reverse during daylight hours (or any area with a moderate change in lighting) the default camera view (top[360░]& rear) is displayed. The rear camera does not adjust to the lower light contrast and the image displayed is all black, you cannot see a thing (see picture attached). This could lead to someone or something getting run over. A serious safety issue.

- Le Roy, NY, USA

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