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TSB Document:

Affected Component: BACK OVER PREVENTION

Summary
Radio S26.17 USB Software Update The customer may describe the following: ? Cluster and display do not shut off with engine off. ? Battery drain. ? SXM? radio shows one station on screen but is playing a different station. ? Navigation inoperative. ? Black or blank radio screen (Rear View Camera (RVC) will still function normally). ? Radio lockup (RVC will still function normally). ? No Verbal warnings on navigation. ? Surround sound inoperative. ? Blu-ray? DVD unavailable. ? Listen in/Mirror feature inoperative. ? PHEV radio does not turn off when opening door or after charging. ? Audio Overlap between sources. ? Radio does not recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. ? Radio presets are not saving. ? Audio mute on calls (Phone, SOS and Ecall). ? Radio Resets (Rear view camera will still function normally). ? Radio screen freezes (RVC will still function normally). ? Audio disruptions. ? Wireless connectivity device disconnect. ? Wireless connectivity disconnecting. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? SXM? inoperative. ? Audio muted. ? Missing profiles icon. ? Cluster displays incorrect audio source. ? Radio is slow to respond. ? Steering wheel controls skipping SXM channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following software enhancements are available: ? Uconnect Phone improvements. ? Apple CarPlayT and Android AutoT improvements. ? Voice recognition command improvements. ? FOTA enhancements. This bulletin involves inspecting the software level and updating the software to S26.17.

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Date Published
FEB 17, 2023
NHTSA TSB #
10248024
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