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10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
40,907 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Dodge Durango suspension problems

suspension problem

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1998 Dodge Durango Owner Comments (Page 5 of 15)

« Read the previous 20 complaints

problem #215

Jun 272001

Durango 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Had to replace ft control arms and ball joints only 42.000 miles bought used from dealer with 29.000 miles should not happen also every one I talk to with this has experienced same problems ---------- called chry would not help or even pay a portion also called dealer they were same attitude --- I do not believe tgis truck was checked before I bought it fortunately no one hurt.

- Berwyn, IL, USA

problem #214

Aug 062004

Durango

  • Automatic transmission
  • 77,150 miles
Upper and lower ball joints wear out prematurely.

- Canonsburg, PA, USA

problem #213

Jun 211999

Durango 4WD 8-cyl

  • Automatic transmission
  • 41,000 miles
Popping noise in suspension at 41000 miles, bad ball joints blamed. Vehicle was parked until I replaced the worn ball joints and tires (feathering to two sets of goodyears). And the tire store was able to finally complete the alignment. Oem replacement parts failed again at 100000. Replaced with non oem brand this tire.

- Indianapolis, IN, USA

problem #212

Jul 202004

Durango 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

I have been advised by my Goodyear mechanic that my 1998 Dodge Durango is not safe to drive because all upper and lower ball joints are wore out and need to be replaced. The vehicle has 82000 miles on it. The repair is going to cost over $400.I have receipts that show regular maintenance is preformed on the vehicle. I think someone is not doing there job, because it seems that there are a lot of complaints about this problem. As well as major media coverage. On your complaint form you ask how many deaths. Well I'm glad I didn't have any to list.how many people have to die before you people decide to react to this complaint. I have also had to replace the front A/C evaporator core at a cost of $750. No deaths to report in this case either (sorry).this is the first Dodge I have ever owned. It may be my last. I am replacing to 4 ball joints as we speak... because I am concerned with my family's safety. Even if you are not. Thanks for letting me vent... tom bottoms

- Campbellsville, KY, USA

problem #211

Jul 142004

Durango 8-cyl

  • Automatic transmission
  • miles
While driving a loud noise was heard coming from the rear. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that both front upper and lower ball joints needed to be replaced.

- San Jose, CA, USA

problem #210

Apr 142003

Durango 4WD 8-cyl

  • Automatic transmission
  • miles
1998 Dodge Durango with bad upper and lower ball joints due to the bad ball joints the tierod is now warped.

- Beaumont, TX, USA

problem #209

Jun 302004

Durango 4WD 8-cyl

  • Automatic transmission
  • 42,000 miles

A D V E R T I S E M E N T S

My 1998 Dodge Durango 4X4 is in need of replacement of the following front end parts: Driver's side upper and lower ball joints, and outer tie rod, passenger side upper and lower balljoints, and inner tie rod. The SUV is very difficult to handle because of this and I feel extremely dangerous putting my life in jeopardy on several occasions on highways.

- Maspeth, NY, USA

problem #208

Jun 302004

Durango 4WD 8-cyl

  • Automatic transmission
  • 80,000 miles
Extreme squeaky noises coming from the front end of the truck. Mechanic said that upper and lower ball joints wore out and this was a very common problem with these SUVS. He said that it was likely that there will be a recall on this soon as well.

- Raleigh, NC, USA

problem #207

Jun 252004

Durango

  • miles
While driving vehicle was swaying from side to side. Consumer had difficulty handling vehicle on the road. Vehicle was serviced, and technician determined that the lower and upper ball joints were worn out and needed to be replaced.

- Belton, SC, USA

problem #206

Jun 232004

Durango 8-cyl

  • Automatic transmission
  • miles
Thank god, we have no "incident" to report.however, if we did not decide to bring our Dodge Durango in to get the ball joints checked out we may have had a "horrible incident"!!! the repairman said the ball joints were so loose that they could move them around when pulling on the tires. We have three children that ride in this vehicle daily, the tires could have fallen off at any time!!!!!!! this is unacceptable and Dodge must be held accountable for their faulty defects.

- Sioux Falls, SD, USA

problem #205

Jun 222004

Durango 4WD 8-cyl

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

While driving, the consumer heard a loud noise coming from the front end. An independent mechanic determined that the front lower ball joints wore out. But the problem was not yet resolved.

- Elkton, MD, USA

problem #204

Apr 202004

Durango 8-cyl

  • miles
The consumer had taken the vehicle to the dealership for inspection and the mechanic determined that both upper ball joints were wearing prematurely. The consumer will have the mechanic replace the upper ball joints. (all of the ball joints needed to be replaced)

- Stratford, NJ, USA

problem #203

Feb 152003

Durango 8-cyl

  • Automatic transmission
  • 48,000 miles
When driving at any speed, the consumer heard a knocking noise coming from the front of the vehicle. The consumer took the vehicle to the dealership for inspection and the mechanic determined that the left upper ball joints failed. The consumer will have the mechanic replace the upper ball joints. The upper and lower ball joints were undersized at the time of make. This caused the tie rods to fail due to the undue pressure.

- Lakewood, CO, USA

problem #202

Apr 151999

Durango 4WD 8-cyl

  • miles
1. seatbelts, housing repeatedly fell down. Never replaced, service only pulled it back up and the problem continues 2. all four window regulators replaced prior to recall. Now I have one window that will go down. The rest are stuck in the up posiiton. Of course, my warranty is up. 3. rear differential went out at 63,000. 3,000 past warranty. 4. all four ball joints are bad. Serviceman says unsafe to drive until replaced. Still waiting on a recall. 5. passenger front seat cover came apart at seams. Service said not covered by warranty. 6. hood latch does not release hood. My vehicle is now parked and not being driven at 80,000. I do not have and will never have another Chrysler product in my drive. I bought this vehicle new and took very good care of it. It seems to be falling apart around me. Seems I have heard stories about the ball joints, wheels coming off, etc. No one killed yet, but no recall yet either I see.

- Noble, IL, USA

problem #201

May 242004

Durango 4WD

  • Automatic transmission
  • miles
Ball joints wore out on front steering mechanism. Top and bottom ball joints and tie rods had to be replaced in order to pass state inspection. Over $1,000 for repairs. Told this is probably a manufacturing defect. Dealer informed me that they go out a lot and that a recall could be in the process and to check with dot because they decide on recalls.

- Fayetteville, NC, USA

problem #200

May 212004

Durango

  • Automatic transmission
  • miles
I purchased my Durango in 1998, I have had it in to the dealer because of steering column noise, was told nothing was wrong with it. My front right brake squeals and I get grease on my wheels, had replaced, still makes the noise. My fuel strap was replaced in a previous recall. Now I am going to have to have the ball joints redone, they are separating. Was told vehicle is unsafe to drive, wheel will fall off. I would like to know why there has been no recalls on this problem. We also have a friend that has a 2000 that needs to replace his because of the same situation. Will there be a recall?

- Twin Falls, ID, USA

problem #199

May 202004

Durango 4WD 8-cyl

  • Automatic transmission
  • 72,995 miles
Vehicle acquired in July of 2004. All component system failures listed have occurred since that timeframe. Engine overheated due to two (2) freeze plugs that failed between the rear of the engine and the transmission housing. Reverse lights no longer function and cause is still under investigation. Front transaxle assemblies were replaced as were the lower ball joints. Vehicle is currently at a repair facility requiring upper ball joint and tie-rod end replacement.

- Chesterfield, MO, USA

problem #198

May 192004

(reported on)

Durango

  • 120,000 miles
PE 03-032, front suspension/upper ball joints: Consumer took vehicle to dealer for a new light switch and found that the upper and lower ball joints were worn out. Also, the inner tie rods needed to be replaced the dealer refused to replace the ball joints free of charge.

- Nixa, MO, USA

problem #197

Apr 242004

Durango 4WD 8-cyl

  • Automatic transmission
  • 76,000 miles
The upper and lower ball joints are worn and loose on my 1998 Dodge Durango. When I discovered this defect I went to 15 used car lots that also had Dodge Durangos in their inventory and every one either had the same condition or the ball joints were already replaced.

- Cincinnati, OH, USA

problem #196

Apr 082004

Durango 4WD 8-cyl

  • Automatic transmission
  • 63,000 miles
On April 8, 2004, we took our vehicle to the service station for a routine oil change and annual safety inspection. At this time our vechicle had approximately 63,000 miles on it. During the safety inspection, it was noted that all 4 front ball joints were bad. Our mechanic believed this to be premature wear for these parts. As we were leaving on vacation the next day, we took it to the Chrysler dealer and paid close to $1,000 to have this defect repaired to protect the safety of our family. Upon further research, we see that there have been other complaints and an investigation into this defect.

- Washington, MO, USA

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