This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Dodge Durango. The contact stated while driving 5 MPH, she heard an abnormal noise coming from the front driver-€™s side tire. The contact stated no warning light was illuminated. The contact exited the vehicle and stated that the front driver-€™s side wheel was detached from the vehicle. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic, and she was informed that the ball joint, tie rod, and wheel spindle needed to be replaced. Additionally, the vehicle would need a front wheel alignment. The vehicle was repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 240,000.
The contact owns a 2000 Dodge Durango. The contact received notification of NHTSA campaign number: 04V596000 (suspension) however, the part to do the recall repair was unavailable. The contact was also informed that the parts would not be available for thirty days. The vehicle was taken to rainier Dodge of olympia (2550 carriage loop sw, olympia, wa 98502; (360) 754-5550) where it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the wheel bearings and ball joints needed to be replaced. The contact stated that the vehicle made an abnormal sound. The approximate failure mileage was 140,000. Parts distribution disconnect.
There was a recall on the ball joints of the vehicle I own but I was told that the recall is closed. I believe that it should be covered for repair because I wasn't made aware of any recalls when I obtained the vehicle. The upper ball joints are bad and a mechanic told me it could break off.
I purchased a 2000 Dodge Durango in June 2003. I have had continuing problems with front suspension, ball joints, right hub assembly. Right side hub assembly has been replaced 5 times in the last 6 years and I was just told yesterday that it will need to be replaced again. I was also informed by my mechanic of 18 years, the whole front suspension is bad and the differential will also have to be replaced. I have owned this truck 11 years and have kept it well maintained, in all this time, I have had only one official recall for upper arm ball joints in 2005. I have called Chrysler twice to question why I have had to replace the hub assembly so frequently(every year for the last 5 of 6 years) and they insist there is nothing wrong or a specific recall for my VIN. I have had enough with replacing the same part over and over every year. Something needs to be done about this hub assembly & front suspension. I have noticed the same complaints online as mine.... front end vibration when reaching speeds of 55-60 mph, ball joint issues, hub assembly issues, and front suspension issues. There are currently 2 recalls for 2000 Dodge Durango front suspension and hub assembly units, and conveniently for Chrysler, neither are my VIN number Durango. Surprise, surprise!! I will continue to file complaints with Chrysler until some one decides to take action and get these issues repaired once and for all. I am getting a little tired of constantly putting out hundreds of dollars for the same issue year after year!! please help get this issue resolved!
The contact owns a 2000 Dodge Durango. The contact stated that the vehicle would vibrate while driving approximately 60 mph. The contact also stated that the inner and outer edges of the tires were wearing unevenly. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was not included in the recall associated with NHTSA campaign id number 04V596000 (suspension:front:control arm:upper ball joint). The failure mileage was 120,000.
- Ansonia, CT, USA
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The contact owns a 2000 Dodge Durango. The contact stated that while driving 60 mph, the hub unit fractured in half. The manufacturer was contacted and advised the contact that the VIN was not included in the recall associated with NHTSA campaign id number: 08E064000 (suspension:front:hub). The dealer denied any assistance with repaired to the vehicle. The vehicle was not repaired. The failure and current mileage was 185,000.
I was pulling out of my circular driveway steering left and the wheel base wouldn't turn. So I backed up and continue to go around the curve, once I reached about 200 ft off my driveway, my car come to a complete stop on it's own. I backed into my driveway dragging my passenger side front wheel sideways. Once I got out to check what was going on, my tie rod end had become completely stripped off the rack and pinion. After further inspections, somehow the groves on the rack and pinion had wore down so much it allowed the tie rod to strip and release. I was so glad I hadn't been driving with my children on the highway, this would have caused my vehicle to flip and probably kill us. I know have to replace my rack and pinion and tie rod and just replacing the ball joints on this vehicle not a couple months ago. I am very frightened to drive it now in fear this will happen again.
I bought my truck used and had them do a complete work up on it when I purchased it. Everything was fine for 1 week. After that week my engine light came on. I took it back to the dealer and had them replace the "canister" because that's what they said was the problem. 1 week later it returned. I have had it cleared out about 100 times. It now keeps telling me I have a gas leak. My mechanic has looked at this truck more than the average time. Now I am at 130,000 miles and my suspension is completely shot, power steering pump, automatic locks are slowly malfunctioning (they make a loud noise on 2 of the doors), and the drivers side window doesn't roll down.
- the contact called regarding a 2000 Dodge Durango. The contact stated that the right front wheel came off the vehicle. While traveling at 25 mph. The road conditions were dry. The failure mileage was 73,000. There were no injuries. The tire on the vehicle rolled out into the highway and struck another vehicle causing damage to that vehicle. A police report filed. The vehicle was towed to a Chrysler Dodge dealer, who was unable to diagnose the problem. Also, there was also minor damage to the front bumper.
September 13, 2001 my husband curtis joyner was killed in a crash in hernando, ms due to poor wheel base structure and poor wheel balance structure of Durango's of handling curves, was stated by accident reconstructing crew that's what caused the vehicle to rollover in curves. I hired attorney mcgraw of olivebranch, ms; who later stated he did not have the time to put into this matter, but was certainly a good case. I emailed dateline regarding this matter also. I say one night on their show where they showed how the Durango's did not pass the crash in curves or on the road.
Fatal one vehicle accident occurred on January 25, 2002 involving the 2000 Dodge Durango rt. Consumer lost control of the vehicle and hit a tree. The mother of the deceased received a recall almost three years after the accident on the upper ball joints. She believes that the ball joints in her son's vehicle may have been defected and caused him to lose control of his vehicle.
The contact bought a used truck 10 months ago. She had a lot of problems with the vehicle. On 8-15-05 she hit some speed bumps going over a bridge and she could not steer the vehicle. A mechanic told her the left leaf spring broke. She brought it back to the dealer because of electrical problems, and the whole front end squeaked. She went to a Dodge dealer, and they told her there was a recall on the ball joints. She did have the ball joints fixed. While doing research the consuemr noticed that there have been numerous recalls for the 2000 Dodge Durango 5.9L engine. The cosnuerm has experienced problem with her vehicle similar to those recalled on the 5.9L engine Durango. The consumer has experienced problem like the suspension making noise, antitheft system cannot be shut off once activated. Front A/C fan makes noise, the driver's side power seat seat rattles/clicks in upright position, front axle noise during acceleration, the battery died three times, rear leaf springs made noise. Front headlight didn't work due to a corroded 12V wire to the right of the headlight. The brakes, rotos, belt and tensioner had to be replaced.
Tihs complaint is about Chrysler's handling of recall D47 on the Dodge Durango. My vehicle was exhibiting the symptoms, and I needed to drive it cross country. The local dealer and the 800 line were not willing or able to make a timely repair. I was told I could have it repaired at a local shop and they'd reimburse. I did that, incurring $1,290.75 in repair costs for the ball joints and the tires that had been prematurely worn due to the ball joint problem. Chrysler only reimbursed me $449.81, saying that's all that's covered. They said the dealer couldn't make the determination if the other items were required, despite the fact that the dealer was unable to due the repair. I would like assistance in getting Chrysler to fully reimburse me for these repairs and hope that they can be encouraged to not skimp on other reimbursements they need to make.
A loud banging noise was coming from the front of the vehicle. The vehicle would shake uncontrollably. The consumer has contacted the dealer for an appointment. Please provide additional information.
Winding sound in steering when tuning wheel, horible sound while turning wheels and backing up, door locks are in locked position (can't open to get out of car and loud sound going off when door locks are supposed to self lock at 25 mph)bought car in 2001, after 6 mo took car to dearership to report problems while still under warranty and they said nothing was wrong. Still have paperwork to show of the complaints.I have 3 small grandchildren I take care of and Transport in the vehicle. Hope you people do something about this before someone dies or you will really be out of pocket. I have less that 60,000 miles on SUV so this can't be due to wear and tear. ( I marked oem yes if that pertains to original parts on SUV).
While driving on the highway 65 mph car stalled. Consumer lost control of steering and brakes as well. She then veered to the right side of the road coming to a stop.
Since day one this vehicle has been in and out of dealership, from transmisson problems, steering, noises. I stopped bringing in truck at 30,000 miles when my warranty expired, and know I just have live with it.
While driving at any speed, the vehicle vibrated and jerked uncontrollably. The consumer was able to maintain control of the vehicle and drove it to the dealer for inspection. The cause has not been determined at this time. This information was provided by jacqueline jufton.
Front end of vehicle making a creaking sound. Greenville Chrysler Dodge Jeep in greenville, Texas replaced right lower, left upper and left lower control arms and performed front end alignment. Total cost $1492.30.
A D V E R T I S E M E N T S
- Statesboro, GA, USA