This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
40,000 miles and the ball joints are completely worn out. Also had to put a new steering rack on. Ball joints make popping sound and steering is jumpy causing the vehicle to veer in unpredictable directions. Chrysler won't stand behind and wants $$$ to fix. Doesn't seem that ball joints should wear so quickly.
- Wauseon , OH, USA
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Lost control of 2001 Dodge Durango on broken arrow expressway between harvard and lewis, heading West there has been several times that this has happened, not all at the same location. I feel there is a problem with my Dodge, and the road at this location is extremely bad. I called the highway dept. Left a message but never heard back.
The upper and lower ball joints failed at only 33966 miles. The consumer had read of many other deranges having the same problem. The dealer replaced the upper joints but not the lower joints.
Upper and lower ball jointproblems. Vehicle was taken in to the dealer, and she was told that she should not be driving the vehicle. Manufacturer was contacted, and stated that they had no other complaints but they were willing to split the charges.
A D V E R T I S E M E N T S
- Blanch, NC, USA