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really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
80,590 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango electrical problems

electrical problem

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2002 Dodge Durango Owner Comments (Page 1 of 2)

problem #37

Jul 232016


  • 236,000 miles


The contact owns a 2002 Dodge Durango. The contact entered the vehicle and noticed that there was evidence of an electrical fire. There were no flames visible; however, excessive smoke emitted inside the vehicle. The headliner and front bench seat were burned. In addition, the floor mounted cup holder, heater, and air conditioner control devices melted. All the windows and the interior of the vehicle were covered with heavy soot. The contact mentioned that the wires coming from the connector harness were burnt. The VIN was included in NHTSA campaign number: 06V339000 (electrical system). The failure occurred prior to being serviced per the recall. The manufacturer was notified of the failures. The dealer and manufacturer declined to repair the vehicle. The approximate failure mileage was 236,000.

- Shingle Springs, CA, USA

problem #36

Sep 222015


  • miles
I was driving on rt 190 when my car stalled wouldn't start heavy traffic with children in vehicle

- Stafford Springs, CT, USA

problem #35

May 012015


  • 125,000 miles
The contact owns a 2002 Dodge Durango. While driving 10 mph, the vehicle stalled and lost power. The vehicle was able to restart after a few minutes. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was unavailable. The approximate failure mileage was 125,000...updated 07-16-15

- Chandler, TX, USA

problem #34

Jan 072014


  • 139,995 miles


It started with a soft bell sound ( when you open a door), doors locking and unlocking, small light on the 4 X 4 knob going off and on, console light turning on and off and the 4 X 4 system was not working. All issues started a couple of months prior to 1/7/14. It was worked on by Dodge of woodbury, NJ during the 1/7/14 week. Now, (5/12/15) there is a bell sound again on and off. Not sure if the 4 X 4 is working since I've had no need to use it. However, this is an electrical issue that is not going away fully!

- Sicklerville, NJ, USA

problem #33

Mar 272015


  • 187,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that the vehicle stalled without warning. The vehicle failed to restart after numerous attempts. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was notified of the failure. The approximate failure mileage was 187,000.

- Westland, MI, USA

problem #32

Aug 012014

Durango 8-cyl

  • 123,400 miles
Oil pressure keeps changing when it shouldn't which is causing car to overheat.

- Soldotna, AK, USA

problem #31

Apr 022013

Durango 8-cyl

  • 150,000 miles


--- please--- NHTSA needs to expand recall notification to cover more vehicles. I have 2 Durangos, both have same problem described in recall notification # 69542. Dodge customer care hotline claims both of my vehicles (VIN [xxx] and [xxx]) are not covered by this recall. Both of my vehicles exhibit same conditions described in recall notification. Recall id # 69542 - power train:automatic transmission:lever and linkage:column shift-- recall date: Dec 04, 2007-- model affected: 2002 Dodge Durango summary: Vehicles equipped with automatic transmissions, the ignition/park shift interlock system may become inoperative. This can allow the shifter to be moved out of the "park" position with the ignition key removed (or in the "lock" position). This can also allow the ignition key to be removed when the shifter has not been placed in the "park" position. Consequences: Either of these conditions could allow the vehicle to roll away causing a crash without warning. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Boise, ID, USA

problem #30

May 022009

Durango 8-cyl

  • 130,000 miles
I have a 2002 Dodge Durango, have replaced blower motor and several resistors. Two of the wires between the resistor and the blower keep melting. I have replaced the connector and the harness also because they got so hot they melted together. Smoke has rolled out of the dash because of this problem. I checked online and this is a common problem, and seems it is happening to alot of people. Why is this issue not a recall? it is very scary when this happens and it is not safe.

- Lawrenceburg, IN, USA

problem #29

Oct 052012


  • 79,410 miles
The contact owns a 2002 Dodge Durango. The contact stated that while activating the low beam headlights, they began flickering along with the instrument panel and the interior lights. The vehicle was driven to a private mechanic where the failure could not be replicated. The manufacturer was not contacted in regard to the issue. The failure mileage was 79,410 and the current mileage was 79,466.

- Cincinnatti, OH, USA

problem #28

Sep 282012


  • 146,000 miles
The contact owns a 2002 Dodge Durango. The contact stated that the vehicle failed to start and a warning light erroneously illuminated indicating that the vehicle was in reverse. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who advised that the VIN failed to qualify for repairs under NHTSA campaign id number: 06V339000 (electrical system). The vehicle was not repaired. The failure and current mileages were 146,000.

- Colfax, CA, USA

problem #27

Feb 072012

Durango 8-cyl

  • 115,000 miles


Driving to school in the morning, all lights inside and out started flickering. Turned them off, but the headlights stayed on highbeams the whole time while still flickering. Alarm also stopped working. On the drive back the highbeams stayed on again the whole time even when its on off switch. Inside lights won"T stay on. When I turn the car on the darn lights will not turn off. Doing my research it seems that its the ctm, and alot of people have had that experience. I have 3 children, what if my lights flicker off again and cause an accident?

- La Puente, CA, USA

problem #26

Aug 062011

Durango 8-cyl

  • 138,000 miles
While stopped at an intersection, the air conditioner/heater blower motor ceased to operate in all ranges even though the A/C was on and the compressor clutch was engaged. On inspection, it was observed that the first two pins of the resistor block were melted as was their corresponding sockets in the plug. Further, the wiring at the plug was severely oxidized and the insulation was melted back. I replaced the plug assembly and resistor block. The resistor block had been replaced three years prior when the lowest blower setting ceased to operate. Internet accounts occur frequently on this issue. This creates a cold weather hazard as the defroster will cease to operate creating a dangerous operating condition. Total cost of repair materials was approximately $125.

- Bremerton, WA, USA

problem #25

Oct 042010


  • 80,000 miles
Beginning October of 2010 my heater went out in my 2002 Dodge Durango. We replaced the wiring harness, the resister, and the blower motor. The connection between the resister and the wiring harness, continues to melt the first two prongs. In result the heater slowly goes out one setting at a time, as well as no heat, just cool air blows in the rear. After replacing all three parts it works for about a month before everything starts to fry again. After spending a $100/mo for replacement parts and the expense of service, I'm extremely frustrated and broke. After much research on the internet I come to find that I am not the only one with this complaint. Going without a heater or defrost in the middle of winter in Minnesota is not an option, especially with little children and it goes out as your stopped at a light and your window fogs up and can't see a thing. I hope with much consideration that this matter could be attended too.

- North Mankato, Mn, MN, USA

problem #24

May 122011


  • 107,305 miles
The contact owns a 2002 Dodge Durango. The contact stated that all of the vehicle interior lights, the instrument panel lights, the windshield wipers and the power locks were not working. The vehicle was taken to a local mechanic who diagnosed that the computer module needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The failure and current mileage was 107,305.

- Fort St Lucie, FL, USA

problem #23

Dec 022010

Durango 8-cyl

  • 123,015 miles
I have a 2002 Dodge Durango sport with 123K miles. I was driving 70 mph on the freeway, when my car completely shut down....I.e. power steering, power brakes, everything. Due to the fact that I could hardly turn off the road I was nearly rear ended by an 18 wheeler. I had 2 small children in the vehicle with me, and it was one of the most terrifying experiences of my life. I have read online thousands of people having the same issues, which are apparently the PCM is too close the engine which causes the vehicles instruments to shut down. I find this a major reason to investigate this issue. Does Chrysler/Dodge need a whole family to die in one of their vehicles before they decide to issue a recall? this is a very serious issue that the NHTSA needs to investigate before, if it hasn't happened yet, someone gets killed.

- Davie, FL, USA

problem #22

Apr 172010


  • miles
I was in an accident because the 2002 Dodge Durango's brakes did not work and the ABS and brake light came on. This was the scariest thing I have ever experienced. I have had it checked by auto zone, Dodge dealer, local mechanic...and no answers. The brakes literally went to the floor. I have 3 children and have no other choice but to drive this death trap. I have also had problems with the ball joints/ electrical issues. I had the ABS fuse pulled, but not sure if this is a solution. Has there been other complaints of brake failure in these vehicles.

- Caledonia, OH, USA

problem #21

Feb 262010


  • 64,236 miles
Exterior lights, interior lights, wipers, alarm and fab stopped working. The car would start, the turn signals would work. It just stopped working all of a sudden. Dealership found nothing wrong and said the computer had reset it self. Now it is doing it again. Has happened twice. Good thing it wasn't at night. Have to take it back in.

- Napa, CA, USA

problem #20

Jan 062010


  • 78,000 miles
Problem 1. when engine is warm the instrument cluster starts flashing on and off, also all warning lights. If the engine is turned off a no bus shows in the odometer, vehicle will not start until the PCM feels cool to the touch. This problem occurs daily two or more times problem 2. the passenger seat belt unbuckles by itself. This occurs every day tw*

- Mayaguez, PR, USA

problem #19

Jul 032009


  • 114,365 miles
When it is hot outside the 2002 Dodge Durango will not start. The vehicle will also lose power while driving down the road at 70 miles per hour, no brakes, and no steering. This also happens after the engine is hot. Some fuses on the drivers side dash compartment can be removed and put back in (same fuses, not blown) and the vehicle will start.

- Fort Riley, KS, USA

problem #18

Jun 172009


  • 71,000 miles
Rear windshield wiper runs on and on and on....then shuts off, then will go on again even if you use fob to unlock doors! headlights now don't go on when desired, or will stay on even after you turn car off. Found that others with this year & model Durango have similar problems. Issue is ctm (central timer module) which should be replaced and not by the consumer so very often - but could cause hazardous driving conditions if it goes when you need to use the lights.

- Princeton, NJ, USA

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