Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,005 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Dodge Durango miscellaneous problems

miscellaneous problem

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2002 Dodge Durango Owner Comments

problem #8

Aug 102016

Durango

  • 108,000 miles

A D V E R T I S E M E N T S

Car would stick in park. In trying to move lever from park to D, the bracket assembly holding the gear shift lever has broken. This is a common issue on 2002 Dodge Durangos. I did not know the bracket was broken at first and after putting the car in park and getting out of the car while it was running, the car slipped down into reverse. I was already around to the passenger side when it started moving. Someone could have been killed!

- Weston, CO, USA

problem #7

Jul 012007

Durango

  • 37,000 miles
forums.edmunds.com/discussion/10313/Dodge/Durango/Durango-blower-motor-resistor-pack-harness-plug-melting this has been happening, I tried to get dealer to fix the problem with the resistor pack harness while I was still under warranty. Attempting several time, complaining about the wires getting too hot. I have replaced it my self once, this last time it too was getting hot and you can smell the wires melting. This could be a fire hazard. This is happening in many of the Durangos, different years.

- Coolidge , AZ, USA

problem #6

Jan 072014

Durango

  • 139,995 miles
It started with a soft bell sound (e.g.like when you open a door), doors locking and unlocking, small light on the 4 X 4 knob going off and on, console light turning on and off and the 4 X 4 system was not working. All issues started a couple of months prior to 1/7/14. It was worked on by Dodge of woodbury, NJ during the 1/7/14 week. Now, (5/12/15) there is a bell sound again on and off. Not sure if the 4 X 4 is working since I've had no need to use it. However, this is an electrical issue that is not going away fully!

- Sicklerville, NJ, USA

problem #5

May 252004

Durango 4WD 8-cyl

  • Automatic transmission
  • 30,000 miles

A D V E R T I S E M E N T S

Chrysler used inferior steel in the front brake rotors on 2002 Dodge Durangos causing premature failure and a serious safety hazard. I have the brake rotors for proof. The steel flakes off leaving large pits and causes severe braking problems.

- Hopewell Jct., NY, USA

problem #4

May 022004

Durango 4WD 8-cyl

  • Automatic transmission
  • 37,000 miles
I have a 2002 Dodge Durango with 4WD and it has 37,000 miles on it. I have to change both front wheel brake rotors. When I took the brake pads out, I found that on both wheels the inside brake pad has been completely worn out and pitted into the rotor while both outside brake pads has only less than 1/3 wear out of the material. It looks like the disk brake system in the front wheel has some kind of design flaw. I am a very good mechanical engineer, I think the clip located on the outside of the disk brake prevented the outside pad from effectively engaging with the rotor when the brake was applied.

- East Amherst, NY, USA

problem #3

Mar 152002

Durango

  • Automatic transmission
  • 24 miles
Here is a list that I have sent to Dodge Chrysler customer service and 2 dealerships 1. intermittent or delayed engagement at vehicle start up operation or engagement at 26-56 mph 2. intermittent acceleration and shudder during torque converter. Operation or engagement at 26-56 mph 3. intermittent poor shifting quality".. idle shake, sag or hesitation. Will not always ?downshift" while driving 26-54 mph. 4. intermittent buzz and or clicking in reverse. (warm or cold) 5. intermittent surging while driving 26-54 mph. (warm or cold) 6. intermittent hesitation "idle shake" sag when stepping on accelerator/gas pedal. 7. intermittent harsh engagement of transition (warm or cold) 8. intermittent noisy 3-4 upshifts. (warm or cold) 9. intermittent delayed down shifts (almost like dropping it in 1st while going 35 mph) 10. Intermittent delayed up shifts. (transmission feels like its slipping) 11. Unexpected acceleration (warm or cold) 12. Loud popping noise while turning.. (warm or cold) 13. Transmission fails to hold in park/ park gear fails to hold!

- Jacksonville, FL, USA

problem #2

Mar 152002

Durango

  • Automatic transmission
  • 24 miles
Here is a list that I have sent to Dodge Chrysler customer service and 2 dealerships 1. intermittent or delayed engagement at vehicle start up operation or engagement at 26-56 mph 2. intermittent acceleration and shudder during torque converter. Operation or engagement at 26-56 mph 3. intermittent poor shifting quality".. idle shake, sag or hesitation. Will not always ?downshift" while driving 26-54 mph. 4. intermittent buzz and or clicking in reverse. (warm or cold) 5. intermittent surging while driving 26-54 mph. (warm or cold) 6. intermittent hesitation "idle shake" sag when stepping on accelerator/gas pedal. 7. intermittent harsh engagement of transition (warm or cold) 8. intermittent noisy 3-4 upshifts. (warm or cold) 9. intermittent delayed down shifts (almost like dropping it in 1st while going 35 mph) 10. Intermittent delayed up shifts. (transmission feels like its slipping) 11. Unexpected acceleration (warm or cold) 12. Loud popping noise while turning.. (warm or cold) 13. Transmission fails to hold in park/ park gear fails to hold!

- Jacksonville, FL, USA

problem #1

Nov 282002

Durango 4WD

  • Automatic transmission
  • miles
I purchased a 2002 Dodge Durango slt in may of 2002. When I purchased it I asked if it has a recycle air option and was told it did, and was showed what it was. It worked fine in hot or warm weather, but does not work when it is very cold. That feature is very important to me, and feel that they are misleading customers when they say it has recycle air, but don't then tell you that it doesn't work when the weather is cold. Is there anything that I can do about this. I'm stuck buying this car for 6 more years. I probably would not have purchased the vehicle, had I known the recycle air did not work all the time. I previously had a Honda and a Mitsubishi that worked just fine in any kind of weather. I should have been told that, "it does not work when it is cold!"

- Chehalis, WA, USA

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