CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have caught on fire.
Driving my 2004 Durango sounded like I was in a wind tunnel at speeds greater than 35 mph. In order to fix the problem, after several trips to the shop and readjustments, I used a silicone rubber caulk and made a small incision in the hollow seal around the door. Using a caulking gun, I pumped the seal full of rubber and allowed it to "form" to the door by closing the door gently but tightly and letting it set up. Not perfect… but much better! (I pumped caulking in from both ends and two or three areas at about two foot intervals to make sure it got all around the seal. Cover the cuts with black duct tape and the openings are nearly invisible.)
You would think Dodge would do better on sealing the doors & windows on their products. I like Dodge cars & trucks very much, they just need to spend my time on the little things that matters. thank for listen
A D V E R T I S E M E N T S
Driving my 2004 Durango sounded like I was in a wind tunnel at speeds greater than 35 mph. In order to fix the problem, after several trips to the shop and readjustments, I used a silicone rubber caulk and made a small incision in the hollow seal around the door. Using a caulking gun, I pumped the seal full of rubber and allowed it to "form" to the door by closing the door gently but tightly and letting it set up. Not perfect… but much better! (I pumped caulking in from both ends and two or three areas at about two foot intervals to make sure it got all around the seal. Cover the cuts with black duct tape and the openings are nearly invisible.)
- John W., Uniontown, OH, US