Durango SLT 5.7L

• Automatic transmission
• 45,000 miles

My 2005 Dodge Durango is rusting on the rear hatch where the chrome molding meets the painted rear hatch panel. Rust is bubbling up near each end of the molding. My vehicle only has 45,000 miles on it and dealership Des Moines Chrysler refuses to fix it because it's not rusted all the way thru. They said if there is no perforation there is nothing they can do. This is a known problem with this model of vehicle due to the chrome molding being sharp on each end and no seal in between it and the painted panel. So I called Chrysler customer service and talked to a supposed Senior customer service rep that called my dealership then told me that since it is not rusted completely thru it will not be covered under the 5 yr 100,000 rust warranty. I advised them that it is a design flaw so they need to cover it as I have personally seen multiple Durangos rusting in the same place. I told the customer service rep that I wanted to talk to her manager but she refused and said she has been given the authority to make the decision and there is nothing I can do. I asked her if she thought it was acceptable for every vehicle that Chrysler has produced to be rusting after only 4 years, she replied that she didn't say that and she cannot approve a good will repair per policy. I advised her if Chrysler does not fix this, I will never purchase another Chrysler made vehicle. This did not faze her at all, so much for customer retention. No wonder Chrysler filed for bankruptcy. I then wrote a letter to my Dealer and to Chrysler, though I doubt if I'll get a response.