CarComplaints.com Notes: The second generation Durango was introduced in 2004 and instantly came under fire for, well, catching on fire.
From 2004-2006 electrical overloading in the driver's side instrument panel caused numerous reports of interior fires. The interior infernos became so commonplace that Chrysler eventually issued a recall.
The problems didn't stop there, however. Owners of the recalled vehicles complained about being treated unfairly and given take-it-or-leave-it low ball settlement offers. "They offered me $2000 under NADA retail as a settlement," said one owner, "and have been rude and hostile to deal with." Nothing says awesome service like treating your customers rudely after their cars have already caught on fire.
5.3
fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,667 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During filling gas on my 2005 Dodge Durango limited (5.7 L hemi), the gas has started running out or spraying out of the filling nozzle as the fuel tank becomes full. This has happened on more than 5 occasions. The manufacturer was contacted and claims my VIN number is not part of the recall for a faulty fuel tank check valve, but I continually have to monitor my gas gauge as I'm filling my vehicle each time to avoid gas spewing out and onto the ground. This is a safety and environmental hazard that must be addressed. This is a similar issue on this model with select VIN numbers, but for some reason, mine is not covered?
I purchased a 2005 Dodge Durango brand new, and since I had this vehicle it has been given me problems. There were recalls on this vehicle. The vehicle idled very hard, and it shut off when it idled hard, while sitting at a traffic light or when turning to go around a ramp. When shutting off the wheel locked, and I could not control the car. Recently, the care shut off on the New Jersey turnpike and a tractor trailer truck was behind me. Luckily, I was in the outer lane and managed to steer the car to the shoulder before the truck could hit me and my family. This was very dangerous. Last incident happened on une 10, 2007. Every time I took the car to the dealer they determined there was no problem.
A D V E R T I S E M E N T S
- Kronenwetter, WI, USA