10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
8 / 0
Average Mileage:
65,054 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Dodge Durango accessories - interior problems

accessories - interior problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2013 Dodge Durango:

Unsubscribe any time. We don't sell/share your email.

2013 Dodge Durango Owner Comments (Page 1 of 3)

problem #60

Dec 082023

Durango

  • miles

A D V E R T I S E M E N T S

The active head rest restraint deployed on the driver side while driving. The plastic holding the rod failed causing this to happen. Not very safe and concerned about the passenger side deploying.

- Williamson , GA, USA

problem #59

Sep 152023

Durango

  • miles
Was sitting in the car while parked and the drivers side headrest deployed.

- Wausau, WI, USA

problem #58

Jul 142023

Durango

  • miles
The active restraint in the driver-??s side headrest deployed on it-??s own without the vehicle being in a collision.

- Fate, TX, USA

problem #57

Aug 122022

Durango

  • miles

A D V E R T I S E M E N T S

Passenger active head restraint deployed unexpected and without collision.

- Cypress, TX, USA

problem #56

Aug 252022

Durango

  • miles
I was driving about 40 miles per hour when the front passenger seat headrest exploded. The front cushion of the headrest just blew off. The seat no longer has a functional headrest. Now the airbag light is on.

- Los Angeles, CA, USA

problem #55

Aug 152022

Durango

  • miles
Was parked at school when the headrest on the passenger front seat just deployed and hit my husband in the back of the head. It just popped, sounded like a shot went off.

- El Paso , TX, USA

problem #54

Jun 032022

Durango

  • miles

A D V E R T I S E M E N T S

The passenger headrest deployed with no warning. My daughter was sitting in the seat while we were driving at 40 mph when the headrest shot forward and hit her head. There was no accident and no collisions of any kind to cause this to happen.

- Lantana, TX, USA

problem #53

Mar 092022

Durango

  • miles
While my wife was driving the passenger seat headrest popped out for no apparent reason. The headrest will not pop into place. We are concerned with the remaining headrest in the car for fear they will pop out at any moment. Please let-??s try to resolve this problem before someone looses a life due to a problem we know exists. Will you all also please send info on possible solutions. There are many forums stating solutions but the headrest will not pop back in. The suv was not involved in any collision for this to have happened. Please help

- Prairieville, LA, USA

problem #52

Mar 022022

Durango

  • miles
The headrest has opened and nothing caused that to happen.

- Lockhart, TX, USA

problem #51

Sep 252021

Durango

  • miles
Driver seat Headrest -??exploded-?? open while I was driving, no one else was in the car, there were no warning lights that this was going to happen. The headrest remains in the same state if inspection is needed.

- Niagara Falls , NY, USA

problem #50

Jul 262021

Durango

  • miles

A D V E R T I S E M E N T S

Passenger side head restraint "exploded". We were backing out of a parking space and the thing popped open; no collision or sudden stop, just backing up.

- Austin, Tx, TX, USA

problem #49

Jun 012021

Durango

  • miles
I was sitting in the vehicle while it was in park, idling, and the driver-??s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids-?? school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest -??latched.-??

- Highland, CA, USA

problem #48

Oct 052020

Durango

  • 57,000 miles
The front driver side headrest deployed while driving down the road at 45mph

- Las Vegas, NV, USA

problem #47

Oct 312020

Durango

  • 107,000 miles
The driver's side headrest safety feature deployed while I was sitting stationary (parked) on a city street. The safety feature is designed to deploy during a rear end accident to prevent whiplash. The headrest burst open striking me in the back of the head without there being any rear end collision or movement of the vehicle. There was also no one sitting in the back seat that could have caused the headrest to deploy. I contacted two Dodge dealerships to inquire about recalls for this issue. The two dealerships were unaware of any recalls or issues for my vehicle. The replacement/repair cost would be at my expense.

- Eagan, MN, USA

problem #46

Oct 182020

Durango

  • 96,000 miles
My wife was sitting in the passenger seat and got hit in the back of head by the headrest. I was driving approximately 45mph on a city street when it deployed violently for no reason whatsoever. We have never been in an accident with this vehicle so there's no reason this should have happened. It gave her a pretty good headache too.

- Evans, GA, USA

problem #45

Jul 312020

Durango

  • 89,745 miles
My husband was driving and the headrest popped open as if he had an accident. He was driving on a highway in the middle of a city, stayed in one lane. There was no accident or sudden stop or anything simulating an impact. The headrest hit my daughter in the head causing a headache.

- San Antonio, TX, USA

problem #44

Oct 072020

Durango

  • 107,000 miles
Front passenger seat headrest deployed on it's own while vehicle was parked.

- Lower Burrell, PA, USA

problem #43

Sep 142020

Durango

  • 162,000 miles
The active headrest restaint deployed for no reason while car was being driven. Looks like the plastic holding the pin failed.

- Sunset, LA, USA

problem #42

Sep 072020

Durango

  • 129,700 miles
Headrest deployed without impact - deployed while vehicle running but in park. Loud pop and seat hit me in the back of the head.

- Pineville, LA, USA

problem #41

Aug 142020

Durango

  • 112,193 miles
The passengers headrest was deployed without warning. Car was in the garage when this occured. No one was injured and no accident occured. This could have caused bodily damage if passenger was in place. Dodge has informed us there is no replacement because they discontinued this part. Passenger seat no longer safe because no replace is available. Headrest shouldn't deploy on its own.

- Richardson, TX, USA

Read the next 20 complaints »

Not what you are looking for?