7.8

pretty bad
Typical Repair Cost:
No data
Average Mileage:
48,300 miles
Total Complaints:
11 complaints

Most Common Solutions:

  1. not sure (6 reports)
  2. replace TIPM, repair wiring (5 reports)
2013 Dodge Durango electrical problems

electrical problem

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2013 Dodge Durango Owner Comments

problem #11

Jun 012015

Durango RT

  • Automatic transmission
  • 25,000 miles

A D V E R T I S E M E N T S

Dealership added relay to bypass TIPM due to fault issue for fuel pump.

- raysvrx11, Rosemead, US

problem #10

Jan 302018

Durango Crew 3.2L V6

  • Automatic transmission
  • 99,500 miles

When I purchased my 2013 Durango at Bergstroms Kaukauna, WI, I had the dealership install a factory OEM hitch package which I paid for. This summer I went to use the the hitch package (77K miles) to pull a trailer and noticed the brake and turn signals did not work. As I was in a hurry I just used my van to pull the trailer. I then needed to pull a heavier load in January 18 and was reminded that the trailer lights did not work.

After an hour of trouble shooting fuses and ultimately buying a trailer light tester I determined the issue was with the Durango itself and beyond my capabilities and I scheduled it for evaluation. The dealership charged me $122.88 to tell me that the issue was with the TPIM module and it had to be replaced and that would cost $1,200.00 for part plus labor. I was stunned. I had never even used the trailer package which I had paid for. I was pissed when I researched this and found that the TIPM modules on this and other Dodge vehicles and Jeeps have been an ongoing issue and that lawsuits had been filed. Anyway the dealership said they could not help me as it was out of warranty and gave me an 800 customer support line to call. There was little to no concern on the dealerships part just a pass off of my issue.

What a joke the Customer support is. Getting tossed around to multiple CSR's none of which would give me a case number. My calls were dropped several times and I would call back and start all over. I have been cast into the pit of in-deference. I give up Dodge, you win. The TIPM replacement is now on the Vehicle maintenance log making resale value lower. This is in addition to the 3 times I have had the vehicle in for the transmission which ultimately was replaced, the fuel pump relay recall and now the alternator diode issue recall. $38K for a Durango Crew. I was so excited but now filled with regret as I shop for my next new vehicle.

- Tom R., Oshkosh, WI, US

problem #9

Sep 172017

Durango

  • Automatic transmission
  • 97,000 miles

Just all of a sudden returning from lunch with my kids, my 2013 Dodge Durango Citadel SUV acted possessed. Every warning light on the dashboard came on. Windshield wiper activated itself. Power steering is lost, engine just revved but not much movement of the SUV. I turned the car off, waited a few minutes and turned on again. Car started but engine light stayed on. Then hours later the problem happened again. This problem became more frequent and had to be towed to the Texans Dodge dealership.

Dealership has determined a faulty TIPM but wants to treat all these warning lights on the dashboard as separate issues in addition to fixing the TIPM. All at a repair cost of $3,800. I have been doing some research and keep coming across the TIPM issue which is prevalent. My thinking is that TIPM is the common denominator here.

My SUV is a candidate for recall T36 (Alternator Diode Thermal Fatigue). I wonder if the problem I am having is related to it.

I placed a call to FCA - 800-93-1403 and my VIN is not on any recall list that has to do with TIPM. Not sure where to go from here.

- freeobene, Houston, US

problem #8

Aug 012017

Durango

  • Automatic transmission
  • 45,000 miles

A D V E R T I S E M E N T S

My wife was driving our durango when it suddenly lost all power. She had to muscle it to the side of the road, where she attempted numerous times to restart it. Prior to that, often times you would turn the key and the dash lights would come on and the car would do nothing...not even turn over. After a few attemps, it would start. After the stall, we brought it into our local dodge dealer (Dutchess Dodge) where the service department kept it for a few days, said they could not recreate our concerns, cleaned numerous electrical connections, charged us $500 and recommended we change a "Win" module at about $800 plus labor but could not guarnatee this would fix the issue. The service person even admitted it could be the TIPM but that they couldn't be sure and the fix of the win module was the first recommedation. He also added that some components in the TIPM were loose and that they checked and cleaned them also and that for all they know it could have fixed the issue. I informed them that I could not afford to continue to throw money into "trial and error" fixes and to just button it up and give it back to us. A week later, it happened to my wife again, only this time, as she was pulling off to the side of the road, it re-started on it's own. We called the service department back and their reply was that they recommended changing the win module. This vehilcle has 62000 miles and has been regularly serviced by me and cared for like a baby. This is not an issue of use or abuse, it is faulty parts and we should not be responsible. I feel like I should just trade this in and after of lifetime of being a loyal Mopar customer, go in a different direction. I am sure it is the TIPM, but they don't want to admit it or pay for it.

- David T., Poughkeepsie, US

problem #7

Sep 252016

Durango Crew V6

  • Automatic transmission
  • 65,000 miles

I have to say purchasing my 2013 Dodge Durango has been the biggest mistake. There have been numerous recalls on my vehicle. I've taken the vehicle to the dealership to have each recall taken care of. Over time I've noticed small issues with the electrical system. At one point my windows wouldn't roll up or down. Another time my side view mirrors failed to adjust when I attempted to adjust them with the electric adjust. Each time the issue would pass in a day or two so I just dealt with it. In July 2016 my radiator fan began to run excessively and became very loud. I took the vehicle into the dealership and was told it looked as though my cooling fan was about to go out. The dealership quoted me $1150. I asked the dealership if I could continue to drive the vehicle until the fan went out. I didn't want to drop $1150 at that point. I was advised by the dealership the vehicle was safe to drive however, if the fan went out the vehicle could potential overheat. Over the course of a couple months the fan would intermediately go back to normal then become loud again.

On Sept 25 2016 my battery indicator light came on in the truck. I immediately called the local Dodge dealership to try and bring my vehicle in. I was told there were no available appointments for 7-10 days. I parked my truck at my house for about an hour. I thought my issue could possibly be linked to some of the previous electrical issues I had previously had. I decided to start the truck to check if the battery light was still illuminated. The light went out so I decided to take the vehicle for a test drive. I got approximately two miles from my house and my control panel began to flash, my windshield wipers turned on automatically, my power steering went out, the radio/Nav display went black and the truck cut off going about 25 miles an hour. I was able to stop the vehicle on the side of the road safely. I had the vehicle towed to a local auto shop since Dodge didn't have any openings. Originally after trouble shooting the vehicle the local auto shop stated the alternator was bad, battery was bad and radiator had a small leak. Quoted $1800 to fix everything. Today the auto shop called and stated that it looks as though my issue isn't the alternator and has something to do with the electrical system. They advised me to get the vehicle to the dealership ASAP to have computer based diagnostics run. The local ship also told me to search Dodge electrical issues online apparently others have experienced similar issues. This is how I found this site. Hopefully something can be done. If this many people are experiencing issues Dodge should step up and do something. I can only imagine what type of bill I'm going to get hit with to have my vehicle fixed. I'm contemplating contacting an attorney if Dodge isn't willing to step up and make things right by their customers. The truck is only three years old unfortunately passed the 36,000 mile warranty.

Pissed off Dodge owner

- Christopher C., Pasadena, MD, US

problem #6

Sep 232015

Durango Citadel V6

  • Automatic transmission
  • 67,000 miles

I have had my 2013 Durango Citadel in the shop at least twice with complaints that my car will seem to start and then just die off. It's inconsistent when it happens and may leave me stranded for up to 20 minutes of retrying to start my car before it will finally start. I've called the dealership at least 5 times and they act like they have no idea what I'm talking about when I mention the TIPM. I've left at least 3 messages and 1 with the service manager who, I'm assuming, refuses to return my calls.

- Lisa B., Lake Oswego, OR, US

problem #5

Apr 222016

Durango

  • Automatic transmission
  • 40,900 miles

A D V E R T I S E M E N T S

I was driving on the freeway at 60 mph. The 2013 Dodge Durango suddenly turned off and would not start. I was in motion and could have crashed. I lost all control. I was able to drift to a parking lot and stop. I took the vehicle to the dodge dealership. They stated that they will fix the problem. They stated that this was a fuse problem related to the TIPM. The wire burned and was very hot to the touch. They stated that this will not happen again. I am scared that this will occur again. This is the second time I took the vehicle to be repaired by the dealership.

- Bj M., Houston, TX, US

problem #4

Sep 232015

Durango SXT 3.6L

  • Automatic transmission
  • 16,000 miles

Suddenly the engine decided not to start but only cranks. It has only 16000 miles and the fuel pump is not expected to fail. I spent my holiday trying to figure out the problem, and after doing research I realized it is a common tipm problem. I had the tipm pulled out and replaced a few faulty parts and now it is working but without the horns. Only the right horn works and it sounds like a golf cart. I paid for the repair in full since the dealer in Saudi Arabia refused to accept the car or to repair it under any warranty.

- Dimah A., Dahran, Saudi Arabia

problem #3

Aug 192015

Durango SXT 3.6L V6

  • Automatic transmission
  • 29,828 miles

Vehicle shut down while driving July 30th. Turned into dealership and was told it was due to the fuel pump relay recall. We picked it up on Aug 4th (six days!) and told it was repaired. Today (Aug 19th), vehicle shut down while driving on a busy road. Just like the first time, it could not be re-started. Police had to push it out of the road with their cruiser due to traffic safety reasons. It was towed to the dealership we bought from and haven't heard back from them yet. I've heard of the stalling problem before, but I would like to know if anyone has experienced this problem AFTER they were told it was fixed?

- akcurtis, North Las Vegas, NV, US

problem #2

Aug 082015

Durango SXT 3.6L V6

  • Automatic transmission
  • 22,000 miles

I currently own a 2013 Dodge Durango and took it in to Wallace Chrysler dealership in Stuart, Florida on Friday, August 7th, 2015. The purpose of that visit was to have recall work done, specifically the R09 / NHTSA 14V-115 FUEL PUMP RELAY.

Saturday morning the Durango would not start. It cranks, but does not start. I used Chrysler Roadside Assistance to have it towed back to the dealership. I got it back on Monday, August 10th and then on Wednesday, August 12th it would not start again. Same exact problem. Had it towed again, back to the same dealership. Received it back again on Thursday, August 13th. Seemed fine until this morning, Friday, August 14th. The Durango would not start again. So, here we go AGAIN....just had it towed back to the same dealership.

I have owned this vehicle since December of 2013 with no issues until they supposedly "repaired" the recall issue.

- skinnerfl, Palm City, FL, US

problem #1

Apr 012015

Durango Crew

  • Automatic transmission
  • 24,000 miles

"The TIPM on your vehicle contains an internal fuel pump relay that could operate intermittently or fail without warning. An intermittent or failed fuel pump relay could cause the engine to stall while driving and cause a crash without warning."

"FCA will repair your vehicle free of charge (parts and labor). However, the part required to provide a permanent remedy for this condition is currently not available. FCA is making every effort to provide the part as quickly as possible. FCA will contact you again by mail, with a follow-up recall notice, when the remedy part is available.

- Michael W., Maple Shade, US

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