This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
reporting of same issue* Intermittent failure to start/stopping occurring again. Fuel pump and TIPM was replaced and issue is still occurring about 8 months later. 2011-2013 durangos had a recall for this issue. I believe the 2014s should be included as well. This is very dangerous and a safety hazard should vehicle stalls and unable to start.
I am having starting issues, combined with stalling when it full power or even partial. I reviewed the recalls that were listed for this era vehicle. And it lines up with the fuel relay or fuse I can't remember which one it was that was happening on similar makes models and this year. I believe this should be involved in that recall, but it's not showing that it is.
This specific model I'm currently leasing is a limited model. I've had it for maybe 3 years. According to the manual, were only to use E85 fuel so that it could run smoothly. Unfortunately, not many gas stations where I live carry that specific gas type and not many gas stations in Florida and other states alone, provide E85 fuel we are given no choice but to use the alternative gas. It's becoming a nuisance when we want to travel. When the check engine light first appeared the gas gauge also stopped functioning. The truck isn't able to reach a full tank. Something is preventing it. This is becoming an inconvenience for me and my family to have to search and go to just 2 gas stations miles apart from each other to be able to put gas in! majority of the times the gas stations that do offer this type of gas are down due to maintenance. Since I've been puttting in the alternative fuel which is the 87, the truck isn't functioning properly and now I'm starting to have all sorts of problem with my truck. It's a headache. I really love my truck and don't want to get rid of it. I had a mechanic check it out and was told that my my fuel injector and fuel sensor need to be replaced. The costs are expensive and I don't think it's fair.
Car is having issues periodically when cranking, it will sometimes take 2-3 seconds from push the "start" button until the car cranks over. From talking to my garage and doing additional research on NHTSA, I understand that this was a problem that the 2011-2013 my Durangos were recalled under, however it appears this is a problem for my 2014 at least also. I called the dealer who almost immediately acknowledge the issue but on a look-up on my VIN did state that this had not been recalled yet for the 2014S. I would note the issue more frequently occurs when cold but it's not consistent. Given that there are other complaints on the NHTSA.gov website and Dodge enthusiast sites for this also, I'd strongly suggest that NHTSA get Chrysler/Dodge/stellantis to issue a formal recall for this asap!
- Potomac, MD, USA
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1. when I want to start my car it cranks more and long and does not start in first attempt, second attempt it starts. Took the car to the dealer they told fuel pump, and when the problem started its just only 110000kms. Send the message to fca they does not care they told the car finished manufacturer warranty we have to repair and its a known problem for them. Funny part is my friend also took the same car same model with one week difference he also face the same issues on same month on 2020 Oct I belive. I already reported but no response. This fuel pump can cause problem while driving also if pressure fails and no supply of fuel then itbcan cause accident. The other thing is some other manufacturer for american and german cars already called for recall due to fuel pump on Jan 2021, still fca manufacturer does not care they just ignore the complaint and issue telling warranty finish. 2. my second issue happend when around 65000 lms engine is giving noise ticking, dealer told tappet issue warranty finished cant do anything. U can drive its just give sound only. Now the sound is increased and I informed manufacturer they told Y I did not tell before my warranty for car is finished, and if we go and check 2014 model Durango the problem os common and they dont want to fix they just want us to pay huge amount of money to repair our own, they knows their car have these problems and they never bothered. On my view they have to take initiative to recall to fix. If U go to complaint forum there is lot like this problm. Fca just dont care after they sell their car and want to pay huge amount of money amd does not give reliable car. Nhsta have to involve and take action. Hope I will get positive action from nhsta where manufacturer ignored.
3 weeks back I have noticed my car is not getting at first start. It is carryon cranks, but do not give start but second or third attempt only it get start. With remote start it donot make trouble to me. I got checked my battery, they says battery is good and may be the problem with fuel pump and replacement is very costly. I contacted my friends who own Dodge Durango, most of them said their car have the same problem specially 2014 model. Funny things is that this problem appeared to everyone in the last few months only. Look like this a manufacturers defect. Kindly request to recall this batch and advice company to get replacement at free of cost. My kind request is that if many a car owner faceing same problem then company should address it as serious matter. Kindly note that, we all Dodge Durango owners are planning to start a facebook group to air our concern in the public flatform until the management solves our difficulties. Awaiting for a reply/ contact
Yesterday when attempting to start my Durango, it turned over but did not start. As this is the 5th time, I already knew what the problem was. I checked the fuse for the fuel pump and replaced it. It started back up fine. Although this time, this put my family and I in a very dangerous situation. When driving through a railroad crossing, the vehicle died on me. Moments later the barricades came down and I jumped out quickly to push the vehicle while my wife and kids were inside. I managed to get them out of harms way before the train arrived. Chrysler needs to recall this problem, like the 2011-2013 vehicles that are experiencing fuel pump relay switch. Obviously 2014 models are affected.
I had significant oil leaks in my driveway for the last few months. I noticed my check engine light was on at 105,000 miles. I took it to a mechanic to get serviced. They replaced transmission fluid (purchased at Dodge dealership) and serviced any other areas. I received the vehicle back and noticed it was still leaking a great amount. I took it back to the mechanic thinking the issue was not solved. The mechanic then advised me that there is an oil leak next to the oil cooler and when parked at an incline, it begins to leak profusely. He said this is very common with Dodge Durango's and reached out to the dealership to inquire about recalls. They indicated there is no current recall. This is very disappointing. I have seldom driven the car since the pandemic and have upkeep the maintenance on the vehicle. I am the second owner and purchased the vehicle in 2016.
1. recently 2 weeks back my car during starting it cranks more time and after switch off and second attempt it starts. When starting with remote the engine starts normal with normal cranking. Battery voltage everything checked all ok. Dealer is telling may be fuel pump to check even they ask more money. My concern is my friend also bought same model car on same week purchased and when I checked with him he also have the same issue and problem came same time. That means the component have some manufacturer defect which will result in safety. Manufacturer should look into the matter and recall for the defect and fix due to same batch car have same fault or defect. 2. my car engine have some ticking noise which was noticed just after finished the warranty. So when checked with dealer hey told warranty finished this is valve lifter issue and it should be changed which the price is too high and I asked for just crossed warranty kilometer of 60000, it came around 65000 km and when I told dealer they advise to change and nothing can be reported I have to pay full and it wil not harm you can drive, now car drove around 118000km with that sound and now I can hear the sound is more this also some manufacturer issue which dealer did not notify the manufacturer teling just change the parts valve lifter and may be camshaft etc. If this issue us coming just after warranty period the company should take unti account the issue and find solution by recalling and fixing the issue.
My vehicle is having a long crank time similar to the recall on more than 500K Durango and Cherokee models are under recall for fuel pump relay issue that can lead to stalls and no-starts. My car has been doing this off and on for over a year I have taken it to the dealership with no resolve, because they are saying it has to duplicate the problem while they have it, but it never does. Now my car is acting like it wants to stall while driving. This is scary while driving.
Intermittent no start condition/start and shut off at any time which started after vehicle taken to dealer to complete trans cooler condenser/motor mounts/radio replacement. Can happen at cold start or after vehicle has been driven. This has happened 6 times in a course of almost 3 months. Vehicle taken to scott robinson Dodge in torrance, ca 3 times for this issue and they are unable to properly diagnose and repair. Had me replace battery and starter. Condition still exists. Dealer is playing guessing games with the repairs needed for my vehicle. I asked dealer to check fuses and wires to tipm. I believe my vehicle is being affected by the NHTSA campaign number: 19V813000 and others which affected 2011-2013 Durango's. other 2014 Durango owners have complained of a similar experience. A random no start/stall condition is very concerning since that increases my chances of a stall, crash and being stranded. Multiple times I have had my children in the car scared because the vehicle will not start. If the dealer is unable to diagnose and complete repairs, then who can?? I have young children and this is my only mode of transportation. I am without a vehicle and no loaner given by the dealer. If it weren't for covid, I'd really be out of luck with no other means of transportation. Chrysler needs review and expand the current recalls to include 2014 models or maybe a new issue needs to be identified and brought to light. Vehicle issue started 09/05/20 and has continued since. SUV taken to dealer 10/09/20, 10/21/20 & 11/04/20 for issue. They also advised on my 10/21/20 visit that my exhaust manifold bolts are broken which is causing a ticking noise at start up. This was never diagnosed at previous visits and noise has been there. I have attached a more comprehensive report.
So the first time I couldn't figure out what was wrong with my Durango. I attempted to start the Durango and it just kept turning but would not start. At first I though it was my fuel pump. Then I looked at the fuse and the fuel pump motor fuse was a little brown on the pin. So I replaced it with the horn fuse 20A and I when I turned it to the on position I could hear the fuel pump. During the second time this happened I was I a hurry to work. I got my kids in to drop them off and I got and and tried starting it. Same thing it just keep turning but no start. I check the fuse again and the fuse is really burnt but not blown. So I wait for my wife to get home so I can buy another 20A fuse. I replace the 20A fuse and it starts. Third time this happened yesterday 6-30-20. I checked the fuse and the fuse still looks good. Did my research and found out previous Dodge Durangos have been recalled with bad puel pump relay switch failure. Now my Durango sits outside because it wont start. The bad relay switch is something that needs to be looked at with newer vehicles. I've noticed other 2014 owners are experiencing this.
When coming to a stop at about 5 mph with your foot off the gas pedal and your foot on the brake. The engine is still sending gas and not idling still engaging. If you move the shifter to neutral the car will jump.
On July 8, 2019, from a stop, light acceleration, the vehicle started hesitating as if it was misfiring or not getting fuel, up and down shifting, hard up shifting and the vehicle would not accelerate. The check engine light started flashing maybe 10 times then stayed off. Cut the vehicle off and restarted and ran as if no problems occured. Contacted dealership to scan the vehicle, they found no engine codes stored in the computer and stated to drive it until the check engine light comes on and stays on, then to bring it in for diagnostics.
My 2014 Durango has been making a knocking noise on the front driver side for over 3 years now. I took my car in several times and to different dealers. It was always the same story, 'we couldn't find anything' I even had one dealership tell me 'sorry we can't figure it out, it's like trying to find a needle in a haystack.' Are you kidding me!! my vehicle has been to the dealer over 5times for the same problem and it's never been fixed. Now it's out of warranty and out of their hair, just what they wanted. I need to help on what to do in this situation. Another issue I had was with the fuel pump. They fixed some problem I had a few years back, they actually broke my gas tank door after working on this issue. My car has once again come back with this same problem. Today my car won't start and is unfortunately out of warranty. I had a mechanic come take a look at it and it seems to be the fuel pump once again. Who's working on these cars" drunks" I need help asap. I want to note that the knocking noise occurs every time I'm driving. No matter the road conditions. Smooth, bumping, raining, the knocking sound is there. It sounds like a rock hitting under the hood. It's not constant but happens every 3-5 minutes and I know it's not the lifters because I've also had the problem already and it's been fixed. Any help would be great..
Vehicle shuts down while on freeway. Dealer was unable to locate problem. It happened again over the next 6 month's several times. New vehicle was at dealership many times. Dodge sent out a corporate machanic saying there was apinch in the fuel line. This happened again a year later, same fix at dealership. And two years later, I am having the same problem, car does not start anyone this time.
I have had the same issue with my Dodge for 2 plus year. I will go to fill up my gas tank and after a few minutes gas starts flowing back out of the tank. I have taken it to the dealership three times for repair. The first two times they have told me they replaced sensors, well it has happened again. Now they are telling me they have to replace the entire fuel system, tank and all. They have stated that my car is unsafe to drive and the dealer will not give it back to me to drive because it is completely contaminated and the entire canister needs to be replaced. They are waiting on the part to come in but that will not be till mid July because they have 4200 on backorder. This is clearly a major issue with Dodge Durango and no one at the dealership or Chrysler is trying to help fix this issue. It needs to be looked at! while driving I would have a large smell of gas in my car and it would just cut off and not start back up.
The contact owns a 2014 Dodge Durango. While driving approximately 45 mph, the vehicle stalled without warning. The contact coasted the vehicle to the shoulder. After attempting three times to restart the vehicle, it finally started and was driven to the contact's residence. The contact stated that the failure began approximately two and a half months ago. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic testing or repairs. The manufacturer was made aware of the failure. The approximate failure mileage was 71,000.
A D V E R T I S E M E N T S
- Houston, TX, USA