The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceededed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Clinton, NY, USA

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Albany, GA, USA

The contact owns a 2010 Dodge Grand Caravan. While driving approximately 45 mph, the traction control sensor light suddenly illuminated and the vehicle would not respond when the accelerator pedal was depressed. After turning the vehicle off and restarting the engine, the vehicle resumed normal operation. The contact also indicated that the vehicle was taken to the dealer and the recall remedy for NHTSA campaign number: 14V373000 (electrical systems) was performed to replace the ignition switch. After replacing the switch, several electrical systems in the vehicle suddenly shut off, including the door locks, power windows, power brakes, and power steering. While examining the vehicle, it was determined that the electrical systems would shut off but the engine would continue to operate if the ignition key was rotated slightly too far. The manufacturer was not notified of the failure. The failure mileage was 95,501.

- Theodore, AL, USA

My wife started our van and it didn't start. She got it started and went a few miles down the road. After stopping at a stop sign she took off and was going approximately 35 mph when the vehicle abruptly stalled. She lost power steering and was able to get it stopped before going into the ditch. Had she been traveling faster she probably would have wrecked. She had my two year old with her and is currently 13 weeks pregnant.....updated 11/02/15 updated 1/4/2016 updated 11/22/2017

- Royal Center, IN, USA

In the most serious of many no-start incidents, our van failed to start in 107 degree temperatures with our three small children in the car. We were stranded at a remote rest area, with nowhere to take refuge from the dangerous heat. After 18 attempts the engine finally started and we completed our trip to reno Nevada, driving in remote areas amid deadly heat fearing our van would fail to restart if stopped. In the prior week while in fl, the van had a new battery installed at our gator Chrysler, in a repair advised to solve no start incidents we had in fl. The van also underwent an inspection, with no problems reported to us. We scheduled a panicked dealer service visit while still in route, at a reno Dodge on July 1st 2013. The dealership technicians retained the van to diagnose the no-start for 2 full days. They noted no malfunction and could not reproduce the problem. The van has since developed intermittent failures of several electronic systems, including stalling when placed in reverse, failing to shift into 2nd gear after sitting overnight, no power to the instrument cluster or no power to the console controls. The van at the time of purchase in December of 2011 had previously been "repaired" in the recall for its win module. Additionally a PCM reflash 68050411af had been performed. Our van continues to have no-start incidents and transmission fails to shift into 2nd gear, no fixes. Both reno area Chrysler dealerships have looked at our van and noted no failures. Despite being "repaired" under recall the ignition module continues to malfunction. With a fob inserted the module shows excess sloppiness in the clockwise direction. The key fob has been stuck in the ignition on several occasions, and the engine has continued running after removal of the key. These malfunctions have potential to become dangerous in certain situations.

- Reno, NV, USA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer included the contact into the waiting list and mentioned that the manufacturer only sent five repair kits per month. The manufacturer was not made aware of the failure. In addition, the contact stated that the key failed to eject from the ignition when attempting to remove it. The vehicle was not repaired. The failure mileage was 28,000.

- Glenville , PA, USA

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Henderson, NV, USA

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure.

- Tell City , IN, USA

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.

- Punta Gorda, FL, USA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that there was a progressive failure, which randomly occurred for longer than two years in which the vehicle stalled without warning. The contact had to coast the vehicle over to the side of the road to restart the vehicle. The instrument panel also shorted out and the functions failed to work on the vent controls for the heating and air conditioning. The dealer was notified of the failure more than twice and was unable to supply the part to repair the vehicle. The contact received notification of NHTSA campaign number: 14V373000 (electrical system). The dealer stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact stated that the vehicle stalled without warning. The failure mileage was not available.

- Clarksville, TN, USA

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer was unable to provide a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. The contact was not experiencing a failure. MA 10/8 the consumer stated the vehicle was repaired. Updated 3/22/16 updated 11/07/2017

- Mineral Bluff , GA, USA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that the recall notice was received for NHTSA campaign number: 14V373000 (electrica system) in may of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Bayside, NY, USA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable time for the recall repair. The manufacturer informed that the dealer received one part per week. The contact did not experience a failure.

- Bowie , MD, USA

The contact owns a 2010 Dodge Grand Caravan. The contact stated while attempting to turn off the vehicle, the key became lodged in the ignition switch. The contact was able to get the key out the vehicle after numerous attempts of turning the key into the on position and back off. The contact received notification of NHTSA campaign number: 14V373000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The approximate failure mileage was 120,000.

- Hilton, NY, USA

The contact owns a 2010 Dodge Caravan. The contact received a notification NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Saranac , NY, USA

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000(electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact stated that the key fobs were becoming undone. The contact had not experienced a failure.

- Massillon, OH, USA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that the headlights failed to work. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 232,812.

- Austin, TX, USA

The contact owns a 2010 Dodge Grand Caravan. While driving approximately 55 mph, unknown warning indicators illuminated and the gear shift would not move. The contact stated that this was a recurring failure. The vehicle was driven to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 131,000.

- Liberty, IN, USA

The contact owns a 2010 Dodge Grand Caravan. The contact stated that the ignition switch turned from the start position while driving 65 mph. The contact lost control of the vehicle and crashed into a wall. The driver suffered injuries to the right arm and the front passenger suffered injuries to the back and right arm. The passenger in the rear suffered injuries to the nose. Medical attention was received. The failure was experienced several times. A police report was not filed. The dealer stated that the part for NHTSA campaign number: 14V373000 (air bags, electrical system) was not available for the repair. The failure mileage was 155,902.

- Dothan , AL, USA

The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

- Toledo, OH, USA