This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that the key became lodged in the ignition switch. The failure recurred multiple times. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The failure mileage was unknown. MA 10/22/2015 updated 12/12/2017
The contact owns a 2010 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the recall parts were not available. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
I was pulling up to an intersection, about to make a left turn when the vehicle shut off and I wasn't able to steer the vehicle. I put it in park, turned the vehicle off and then restarted it and it was fine. It never did that again, then a little over a month later while I was driving it out of state all the warning lights kept coming on and off. When I took it to the dealership they replaced the ignitions switch which was a recalled part that we were waiting to come in. They said they didn't see any of the issues I was experiencing when they test drove the van. As I was leaving the dealership all the warning lights started flashing and the windshield wipers wouldn't work. I returned the van to the dealership and now they stated the problem is the tipm.
The wireless ignition node module will not turn off completely and gets stuck in the accessory mode. I must turn the vehicle back on, put it in gear, and then back to park several times before the key will finally go to the off stage and I can pull the key out. This happens very often. I received a recall notice for the win module (R03/NHTSA 14V-373) and upon calling the only Dodge dealership in my area, I have been put on a wait list because the dealership is only receiving two to three repair kits at a time and I may be waiting several months for a repair. The recall states, "this could cause unintended engine shut off and increase the risk of a crash." This should be handled immediately, but it is not.
- Hardin, MT, USA
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The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The manufacturer was notified of the delay. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that when the air conditioner was turned on, hot air blew out. The contact observed that the vehicle needed freon. The contact added freon to the vehicle and the air conditioner started working properly. The next day the air conditioner failed without warning. The vehicle was not taken to a dealer or an independent mechanic. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The contact stated that the engine stalled without warning. The vehicle was able to restart. The failure mileage was not available.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceededed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. While driving approximately 45 mph, the traction control sensor light suddenly illuminated and the vehicle would not respond when the accelerator pedal was depressed. After turning the vehicle off and restarting the engine, the vehicle resumed normal operation. The contact also indicated that the vehicle was taken to the dealer and the recall remedy for NHTSA campaign number: 14V373000 (electrical systems) was performed to replace the ignition switch. After replacing the switch, several electrical systems in the vehicle suddenly shut off, including the door locks, power windows, power brakes, and power steering. While examining the vehicle, it was determined that the electrical systems would shut off but the engine would continue to operate if the ignition key was rotated slightly too far. The manufacturer was not notified of the failure. The failure mileage was 95,501.
My wife started our van and it didn't start. She got it started and went a few miles down the road. After stopping at a stop sign she took off and was going approximately 35 mph when the vehicle abruptly stalled. She lost power steering and was able to get it stopped before going into the ditch. Had she been traveling faster she probably would have wrecked. She had my two year old with her and is currently 13 weeks pregnant.....updated 11/02/15 updated 1/4/2016 updated 11/22/2017
In the most serious of many no-start incidents, our van failed to start in 107 degree temperatures with our three small children in the car. We were stranded at a remote rest area, with nowhere to take refuge from the dangerous heat. After 18 attempts the engine finally started and we completed our trip to reno Nevada, driving in remote areas amid deadly heat fearing our van would fail to restart if stopped. In the prior week while in fl, the van had a new battery installed at our gator Chrysler, in a repair advised to solve no start incidents we had in fl. The van also underwent an inspection, with no problems reported to us. We scheduled a panicked dealer service visit while still in route, at a reno Dodge on July 1st 2013. The dealership technicians retained the van to diagnose the no-start for 2 full days. They noted no malfunction and could not reproduce the problem. The van has since developed intermittent failures of several electronic systems, including stalling when placed in reverse, failing to shift into 2nd gear after sitting overnight, no power to the instrument cluster or no power to the console controls. The van at the time of purchase in December of 2011 had previously been "repaired" in the recall for its win module. Additionally a PCM reflash 68050411af had been performed. Our van continues to have no-start incidents and transmission fails to shift into 2nd gear, no fixes. Both reno area Chrysler dealerships have looked at our van and noted no failures. Despite being "repaired" under recall the ignition module continues to malfunction. With a fob inserted the module shows excess sloppiness in the clockwise direction. The key fob has been stuck in the ignition on several occasions, and the engine has continued running after removal of the key. These malfunctions have potential to become dangerous in certain situations.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that NHTSA campaign number: 14V373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. The dealer included the contact into the waiting list and mentioned that the manufacturer only sent five repair kits per month. The manufacturer was not made aware of the failure. In addition, the contact stated that the key failed to eject from the ignition when attempting to remove it. The vehicle was not repaired. The failure mileage was 28,000.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed was unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact had not experienced a failure.
The contact owns a 2010 Dodge Grand Caravan. The contact stated that there was a progressive failure, which randomly occurred for longer than two years in which the vehicle stalled without warning. The contact had to coast the vehicle over to the side of the road to restart the vehicle. The instrument panel also shorted out and the functions failed to work on the vent controls for the heating and air conditioning. The dealer was notified of the failure more than twice and was unable to supply the part to repair the vehicle. The contact received notification of NHTSA campaign number: 14V373000 (electrical system). The dealer stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact stated that the vehicle stalled without warning. The failure mileage was not available.
A D V E R T I S E M E N T S
- Mountgomery, TX, USA