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really awful
Crashes / Fires:
0 / 10
Injuries / Deaths:
4 / 0
Average Mileage:
48,096 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Dodge Grand Caravan electrical problems

electrical problem

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2011 Dodge Grand Caravan Owner Comments (Page 8 of 9)

« Read the previous 20 complaints

problem #34

Dec 242014

Grand Caravan

  • 77,000 miles


Our van would not start. The key was stuck in the ignition, so I had the van jumped, then towed to the dealer who said that the battery connectors were loose and that was the issue with the non-start. We get the van back and exactly one week later, the van will not start again. This time I check the battery cables, they are good, so I try to jump the van. This time nothing happens, so I have it towed. The tow truck driver having remembered me from last week says he thinks its a bad battery and his shop can install a new battery no problem. So I take his word. We get to their shop but they find that the battery is not the issue. Their diagnostic shows that the win module needs to be reset and potentially the entire system needed to be flashed. So they get the van running again, I drive it home. The next day, dead. I try to jump it again, nothing again; however, I am now armed with potent information. So I have the van towed to the dealer again. They remember me too now. I tell them what was found from the diagnostic ran from the shop. Thus far they are saying that everything is testing fine but they are not sure what is draining the battery. I feel they are totally unaware of the tipm failure that is currently under investigation. I will alert them of this, but I am not very hopeful as the part is apparently on a national back order. Good thing I have a huffy.

- Fort Meade, MD, USA

problem #33

Dec 242014

Grand Caravan 6-cyl

  • 51,718 miles
For 1 month the vehicle was difficult to start. It would crank just fine, but the engine would not 'ignite' (especially when cold.) the vehicle would finally start after 5-10 long attempts (turning the engine over and over and then turning the key to the off position before trying again.) this difficult startup issue lasted for 4 weeks. At that point the vehicle began to stall after running for 10 - 20 minutes (sometimes while driving.) finally, after parking the vehicle one evening, the fuel pump continued to run after the engine was shut off and the key was removed. It wasn't noticed right away, so by morning the battery was completely dead. All my research indicated the fuel relay is faulty. But the relay is built into the tipm and there is no easy fix. This seems to be happening on all 2011 Chrysler/Dodge vehicles and there is even a recall on the Dodge durango for the issue. This faulty tipm needs to be recalled and replaced. My local dealership has suggested that I get the relay 'fixed" using the fix mentioned in the durango recall. The service adviser suggested it would be around $400 (no guarantee) and that it would be reimbursed if the recall was extended to my make of vehicle at some point in the future. I'm worried that they are going to make it worse and wreck the tipm, which is a part that costs over $1000 (and hard to find.) I hope to update this complaint after the vehicle is 'fixed.'

- Andover, MN, USA

problem #32

Oct 012014

Grand Caravan

  • miles
The contact owns a 2011 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V234000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Marshall , TX, USA

problem #31

Jun 022014

Grand Caravan

  • miles


The contact owns a 2011 Dodge Grand Caravan. The contact received a notification of NHTSA campaign number: 14V234000 (electrical system). The contact stated that the part needed to repair the vehicle was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Bullhead City , AZ, USA

problem #30

Oct 302014

Grand Caravan 6-cyl

  • 961,000 miles
Our 2011 Dodge Grand Caravan started having major electrical issues, where the vehicle would run, but the blinkers, the dash lights, heater/ac, radio, and bluetooth would all not work at once. The win module had to be replaced. As soon as that was done, the vehicle would not start. Then, shortly afterwards, when the vehicle was parked in our enclosed garage we noticed a phantom noise coming from the vehicle. After investigation we were able to determine that the vehicle had not turned all the way off, but was in fact still running and producing carbon monoxide. We tried turning it on and off again several times to see if it would turn all of the way off, to no avail. Let me be clear. Our vehicle was turned off. It was in an enclosed garage with the usual amount of ventilation, I.e. very little. Like most homes, we have bedrooms both above the garage, as well as one next to it. So, being unable to make our car safe to park in the garage, we had back it out into the driveway, where it ran until the battery died. Then, my husband, drove the car twice to the repair shops and both times the odometer stopped working, the gas pedal would not work, all dashboard lights came on, he could not accelerate, and the power steering went out. The second time it died on a main road, and had to be towed.

- Syrcuse, UT, USA

problem #29

Nov 182014

Grand Caravan

  • 78,000 miles
The contact owns a 2011 Dodge Grand Caravan. After numerous attempts, the vehicle was able to start. The failure occurred on numerous occasions. Additionally, the contact stated that the totally integrated power module (tipm) failed intermittently, but the specifics of the failure were not available. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 78,000.

- Covington, GA, USA

problem #28

Nov 272014

Grand Caravan 6-cyl

  • 57,000 miles


On thanksgiving morning 2014, me and my family went out to go to visit family for thanksgiving dinner, but the vehicle would not start. It would crank and crank, but never come close to turning over. The gas tank was full, the battery was fine, but clearly it wasn't getting gas. We obviously couldn't go anywhere. After using our other vehicle, we managed to make it to dinner (though obviously late). The next day, I had the car towed in, and several days later when the dealership finally had the time to analyze what was wrong, I was notified of the tipm problem. So far, it's been nearly a week and there is still no further news on when we can get it fixed. I've been told there are only 300 tipm's in the country and that they are unsure when they can get the part. Thus far, I've been told that it would be covered by my extended warranty, and that the part is "approximately" $700 and labor would be "about" $200, so I don't yet know what it'll cost. I do know that it will cost me $50 for the warranty deductible. While that is not a large amount, the more troubling issue is that I'm now paying for the loan and insurance on a vehicle that I cannot use for reasons that were entirely out of my control and for a period of time that is unknown.

- Ypsilanti, MI, USA

problem #27

Nov 202014

Grand Caravan 6-cyl

  • 52,000 miles
Vehicle will not start and will stop while driving. Three different batteries have been drained to the point of going bad. Dodge service center has identified the problem as a faulty tipm (totally integrated power module).

- Wake Forest, NC, USA

problem #26

Oct 242014

Grand Caravan

  • 88,000 miles
Bases on what I found with my local mechanic and online my van a faulty tipm. Dodge currently has a recall out for other vehicle with a bad tipm but claims my van in not affected by it. My van has hard starts or it will start the stall. It takes about 8-10 times before it will start and stay running. Also my fuel pump will stay running even after I take the key out. If I do not remove the fuel pump fuse the pump will until the battery dies.

- Seale, AL, USA

problem #25

Nov 132014

Grand Caravan 6-cyl

  • 91,000 miles
After being told by the dealer our van wouldn't start due to the alternator, we decided to have the alternator looked at. The other mechanic found nothing to be wrong with the alternator. The dealer also said we needed our fuel pump replaced. We have had other vehicles that needed fuel pumps replaced and when the fuel pump went out we were not able to drive it at all. My husband was at an appointment and after turning off van he heard something running. The sound was tracked to the fuel pump. So the dealer wasted our time and money all the time trying to have us replace parts that would not have corrected the problem. After calling and trying to get a fuel pump regulator we discovered the fuel pump regulator is built into the tipm. We have a faulty tipm. I wish Dodge would get off their butt and issue a recall already. The only way a can shut the fuel pump off is to unhook the battery.

- Owensboro, KY, USA

problem #24

Nov 202013

Grand Caravan

  • 79,127 miles


The car cut off while driving, a week before I took the car to the dealer complaining about the car no starting intermittent. The dealer return the car saying no problem found. After this happens cutting off while driving, I took the car again to the dealer, this time the dealer replace the "tipm" P/N 68244893aa, I was charged $890.10, the dealer mechanic informed me that this is well known problem, for the safety of other please force Chrysler to recall this "tipm" as they did to the SUV's.

- N. Miami Beach , FL, USA

problem #23

Sep 242014

Grand Caravan 6-cyl

  • miles
My van will try to start but it just keeps trying to turn over. I have to manually turn the key back off and wait, it usually takes about 3 times for it to actually start. It makes the clicking noise like its a starter or battery but both have been checked and are fine.

- Richmond, KY, USA

problem #22

Jun 022014

Grand Caravan 6-cyl

  • 100,000 miles
My van's air conditioning wasn't working so I took it into the dealer...when they gave it back I had cold air in the front but not in the back, I took it back again, they fixed the air for the front but then the fan wasn't working at all in the back vents, I took it back a 3 rd time finally it seemed fixed, since then I have lost control of using the buttons on my steering wheel, cruise control only works when it wants to, and my vehicle will turn over but has a hard time starting, they have changed out the starter messed with my wiring and changed out my battery, it still isn't fixed. Now my vents in the backseats are not blowing air again, they replaced the starter, the battery and still I am having all these problems. Could this have to do with a recall that hasn't been done on my vehicle? also I bought the van new and have had a few paint jobs to fix the rubbing of the side doors that cause my paint to rub off above the wheel wells, I finally gave up on having it fixed but I know this is an error on Chrysler's side as I can show you atleast two more Grand Caravan's same year with the same rubbed off paint because of side doors. Very disappointed in buying my first brand new Caravan.

- Osburn, ID, USA

problem #21

Oct 202014

Grand Caravan 6-cyl

  • miles
The contact owns a 2011 Dodge Grand Caravan. The contact received a notice for NHTSA campaign number: 14V234000 (electrical system). However, the part needed was unavailable to perform the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Updated 11/24/14

- Crystal , MN, USA

problem #20

Jul 072014

Grand Caravan 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2011 Dodge Grand Caravan. The contact received a recall notification for NHTSA campaign number: 14V234000 (electrical system); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 11/21/14 the consumer stated the switch was disconnected. Updated 01/08/15

- Onalaska, WI, USA

problem #19

Sep 252014

Grand Caravan

  • 38,000 miles
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the engine failed to start. In addition, the contact stated that the driver side door interior panel caught fire. The dealer replaced the door and panel wires. The vehicle was not diagnosed or repaired for the initial failure. The contact stated that the vehicle continued to experience electrical failures with the rear door motor. The vehicle was not repaired. The failure mileage was 38,000.

- Rahway , NJ, USA

problem #18

Sep 112014

Grand Caravan 6-cyl

  • 36,490 miles
The charge light came on. Shut the engine off. Restarted engine and the charger light, traction control lights came on. Tried driving and the engine would not shift out of 1st gear. Took the van to the Dodge dealer and they told me the alternator needed to be replaced.

- Buffalo, MN, USA

problem #17

Jul 062014

Grand Caravan 6-cyl

  • 50,000 miles
The car stalled and steering became very difficult while driving on thruway... I was able to get car to side of road and it started back up but it was pretty scary event - I had my three daughters 2, 4 & 6 years old in the car at the time. This has happened before... I took it into the dealer 6 weeks ago and was informed that the tipm is defective and that they are on back order - no eta on repair. I quick internet search reveals quite a few people with similar Caravan problems...

- New York City, NY, USA

problem #16

Jul 302014

Grand Caravan 6-cyl

  • 52,000 miles
After arriving home from a 5 mile trip, after about 15 minutes of driving, pulled in driveway, turned off vehicle, saw smoke coming from button on ac unit which controls the speed of airflow for the ac. The smoke increased, smelled of chemicals and was clearly an electrical fire burning through ac knob. Fire department was called. Dash removed. Fire was recreated by fireman twice. Ac fuses were disconnected from battery by fireman. Van was towed by aaa to Dodge dealership for further inspection/repair. Rental car was provided by Dodge and covered for 5 days. Today is the 5th day and Dodge is still working on car.

- Raleigh, NC, USA

problem #15

Jul 082014

Grand Caravan 6-cyl

  • 62,000 miles
Driving on highway at 70 mph. Charging light came on. Tested at parts store and problem identified as alternator. Only aftermarket available was a mopar and cost $400. Fell this is a design flaw as the car is only 3 years old with 60K miles.

- Mason, MI, USA

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