Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.


really awful
Crashes / Fires:
2 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
54,386 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey electrical problems

electrical problem

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2010 Dodge Journey Owner Comments (Page 16 of 17)

« Read the previous 20 complaints

problem #29

Sep 102012

Journey 6-cyl

  • 42,363 miles


A continuing failure to start. Following a electrical system recall my 2010 Journey has failed to start on occasion and became a problem, creating at times a risk of being in the wrong place. We have so little confidence in this vehicle, we no longer drive after dark. When refueling, I don't shut the car off. (safety issue) however; it should be known that setting the alarm system, then triggering the system and putting the fob into the ignition to clear alarm, vehicle has started each time. The dealer thinks I should pay to have a computer check the system. Based on other stories posted both here and on, just answer web sight a computer would be of no value.

- Mountain Top, PA, USA

problem #28

Jun 062011

Journey 6-cyl

  • miles
I have had to replace front and rear brakes on this vehicle at a huge expense and the poor stopping ability caused premature wear of my tires which also had to be replaced at a large expense. Also, on multiple occasions my vehicle will not crank when the key is turned. The lights, radio, and windows continue to work, ruling out the battery as the cause. You can hear a "click" when the key is turned but the car remains dead. I have been stranded in dangerous situations when this has happened. Each time the vehicle has been taken to service, no remedy is made as I am told that the problem can not be duplicated. The vehicle is currently in for repair with the same issue. I have asked to have the electrical system checked because I have had issues with multiple bulbs blowing out, (all at the same time), one window not raising or lowering from the passenger button only and a multitude of other quirky, electrical items. I feel that this vehicle is unsafe.

- Detroit, MI, USA

problem #27

Aug 242011


  • miles
Car wont start when key is turned on have to wait before it will start. This happens once or twice a month since I brought it.

- Victoria, TX, USA

problem #26

May 172011

Journey 6-cyl

  • 47,000 miles


I purchased a 2010 Dodge Journey (used) in September, 2010. My problem first occurred in may, 2011. I went out to my car leaving work, and it would not start. Lights/horn/locks/radio all worked, but all I got when I turned the key was a clicking sound. At first thought, I figured the battery may have died and needed a jump-start. But this did not work. After trying for 1.5 hours, I finally had the vehicle towed to a dealership. As soon as the vehicle was released from the tow truck, it cranked right up. I had the dealer run a full diagnostic check on it, since it was there and problem had occurred. But they found nothing wrong. I drove the car home, and the problem began to occur more frequently. It has occurred at least twice a week, with wait times varying. Sometimes it'll start after 5 minutes. Other times, I have waited 2-3 hours without it starting, and have been forced to have the vehicle towed. Over the past year I have driven (or towed) this vehicle back to my local Dodge dealership a 10 times! the most recent visit was on 7/29/12, when I paid to have the win module and key fob replaced, and it still doesn't work. I have been given several reasons for the problem, all of which they have supposedly fixed (either at the expense of my extended warranty or at my own expense). Other times, I have simply been told there is nothing they can do because they cannot duplicate the problem when they have it. I have filed 2 separate complaints with Chrysler corporation, but no help. I no longer feel safe driving this vehicle. I Transport my 3 grandchildren on a daily basis (two 4-month old twins, born prematurely). I live in tx, where temperatures reach as high as 110+. I am very afraid of having my grandchildren in the car with me, and the car will not start for 2-3 hours, forcing us to wait in the 100+ temperatures to see if the car will decide to work. Please help!!!

- Mesquite, TX, USA

problem #25

May 022011

Journey 6-cyl

  • 34,000 miles
The car first would stall while driving losing all power, a plastic piece was installed to hold key after several complaints. Shortly after the vehicle would not start at all on several occasions leaving me stranded this happened for almost a year more often than not and I was told by the dealerships there is no recall and I would need to pay to replace the ignition which I had to finally do when the vehicle would no longer start at all in January of 2012, I now have a new ignition which was supposed to fix the problem and have still been experiencing the same problems about a month after I replaced the ignition and keys which I had to pay extra for a second key it is getting back to the way it was before I replaced the ignition taking me 30 mins to start my car today, all the power comes on the engine will just not turn over. This car is become very unreliable for a working mother, I never know if I'll be able to just get in my car and go or if I'll have to leave my car somewhere over night and come back and hope it starts again. Please help!!

- Davenport, IA, USA

problem #24

Oct 042010

Journey 6-cyl

  • 5,800 miles
While driving at hwy. Speed 50 mph, engine just cut off, losing lights, power etc.. after months of complaints and appointments with no help, finally received a recall notice about a yr. After our first complaints. The ignition switch had to be replaced, fob was slipping out of ignition. Now brakes are on back order, resurfaced both front and rear at 9406 miles, adjusted at 12259, and awaiting parts for our third repair on the brakes front and rear at 20697. Did I mention they want a 100. Deductible to repair a defect in their brakes.

- Keansburg, NJ, USA

problem #23

Jan 012011


  • 5,000 miles


The contact owns a 2010 Dodge Journey. While parked, the contact noticed that the lights on the instrument panel would not illuminate and the windshield wipers would activate independently. The failure recurred intermittently at least four times. The vehicle was taken to the dealer for diagnostics and repairs, but the contact was not aware of the repairs that were performed by the technician. The failure persisted after the repairs. The VIN was not available. The approximate failure mileage was 5,000.

- Fredricksburg, VA, USA

problem #22

Feb 262012

Journey 6-cyl

  • 65,000 miles
Upon driving the vehicle we lost power to the radio, cigarette lighter and cruise control. It went off for about 30 seconds and came back on. It happened between 8-10 times during a 2 day period. It doesn't matter the speed at all.

- North Rose, NY, USA

problem #21

Jul 192011

Journey 6-cyl

  • 15,000 miles
Brakes were vibrating and didn't sound right dealer replaced due to recall but had to still pay 100 dollars. Also on 9/11/11 replace turn signal on drivers side when went out it took out brake lights too they repaired that and now only 6months later passenger side turn signal doing same thing they replaced light bulb drove it home was fine an hour later started happening again takes out brake lights. Also when took in for turn signal had to have back brakes repaired felt same vibration and noise. Also had to pay 100 dollars out of pocket and car only has 21,000 miles.

- Elmhurst, IL, USA

problem #20

Dec 152011


  • 60,000 miles
Windows go up and down automatically at will. Drivers side gets stuck in either position and then goes up or down at will. This occurs when vehicle is either standing still or in motion.

- Calumet City, IL, USA

problem #19

Nov 302011


  • 22,000 miles


Making left turn into parking lot and vehicle shut off. Recently noticed possible related issues with computer, including uconnect not working. The vehicle went in for recall repairs in Aug 2011 including L25 but we had not experienced any electric concerns prior to that point. Called dealer today and they advised to bring vehicle in but they had not heard of issues occurring after L25 repair.

- Woodbury, MN, USA

problem #18

Sep 302011

Journey 6-cyl

  • 4,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the security alarm system failed to disengage upon entering the vehicle. The ignition would not start and all locked doors failed to unlock. The driver side door was manually unlocked. The failure recurred twice. On the first occurrence, the dealer was unable to detect a trouble code. The vehicle was taken back to the dealer a second time where both key fobs were reprogrammed. In addition to the repair, the wcm and tipm were replaced. The manufacturer was made aware of the problem. The approximate failure mileage was 4,000. Manufacturer was made aware of this problem after talking to NHTSA. Updated 11/01/2011

- Macomb Township, MI, USA

problem #17

Mar 162011


  • 12,150 miles
The contact owns a 2010 Dodge Journey. The contact was driving 40 mph when the vehicle stalled while driving over a railroad track. The vehicle was restarted and taken to the dealer who advised that the ignition switch was the cause of the stalling and needed to be replaced. The dealer replaced the ignition switch but the repair did not remedy the issue. The contact stated that the dealer could not identify the problem and the diagnostic test did not show any failure codes. The contact believed that the vehicle was unsafe to drive. The failure mileage was 12,150.

- Chesterfield, MI, USA

problem #16

Sep 122011


  • 50,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that all of the electrical components including the radio, turn signals, power windows and locks would fail intermittently. Neither the dealer nor the manufacturer was notified of the failure and the vehicle was neither diagnosed nor repaired. The current and failure mileages were 50,000. The VIN was unavailable.

- Chicago, IL, USA

problem #15

Aug 192011

Journey 6-cyl

  • miles
I purchased my 2010 Dodge Journey SXT in Oct 2010. The vehicle has died (electrical problem) numerous times while driving the vehicle at speeds up to 70; however, as low as 10. I have taken the vehicle in four times and they haven't been able to replicate the error and have sent me home with the vehicle. It happened again on Friday and I was in the middle of traffic and narrowly escaped an accident. I was able to put the vehicle in neutral and coast to the side of the road. My children were in the vehicle and I worry that we all will be killed. This time all of the lights came on the dash and the vehicle stopped. Previously there was no forewarning. I took the vehicle in 02/11, 03/11, 04/11 and 06/11 and the issues have not been resolved. I have read several blogs reporting the same problem and no recourse has been done to repair the vehicle. I'm worried about the safety of my family and others.

- Indianapolis, IN, USA

problem #14

Dec 112010


  • 5,027 miles
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle failed to start. The vehicle was towed to the dealer where the contact was advised that the battery had failed. The vehicle was repaired for four times for the battery since December 2010. The manufacturer was contacted and they replaced the battery upon each failure. The failure mileage was approximately 5,027.

- Summerville, CA, USA

problem #13

Jul 112011


  • 37,800 miles
The contact owns a 2010 Dodge Journey. The contact stated after stopping the vehicle and trying to restart it, the vehicle would not start. The contact stated she received a recall notice from the Dodge manufacturer on the wireless ignition module. The Dodge notification recall#L25 will not be effective until July 15, 2011. The wireless ignition module also failed preventing the vehicle from starting. The vehicle was towed to the dealer who stated the recall was not listed and the parts will not be available until July 15, 2011. If the vehicle was repaired before July 15, she would have to pay for the repairs and receive reimbursement from the manufacturer. The manufacturer was not contacted. The VIN was unavailable. The failure mileage was 37,800.

- Downing Town, PA, USA

problem #12

Feb 072011

Journey 6-cyl

  • 15,000 miles
2010 Dodge Journey. I've had 4 incidents where my Journey has lost power/stalled. The first was in a parking garage while making a turn, the car lost power and I did not have the ability to steer and hit a pole. Didn't think much of it at first. The second incident was in April 21st, while going over railroad tracks, and again lost power. I was not able to steer and was able to glide to the side of the road and once stopped was able to restart. The 3rd incident was on April 27th, was on the highway for work, when the vehicle stalled going 65 miles per hour. I did not have break or power steering, and was surrounded by semi trucks. Once I was able to maneuver through traffic and get to the shoulder the vehicle started and was fine. The 4th incident was on May 25th, while entering a 2 lane highway the vehicle lost power again and to avoid getting hit while entering the highway, I had to hit the curb to stop. This had caused tire damage and bent the rim. When I took it to the dealer, they said that my vehicle is not part of the recall and they will not fix it. I do not feel safe driving this vehicle, especially since I am an outside sales representative and am on the highway and in my vehicle for a major part of the day. The service department tells me they cannot duplicate and if my VIN wasn't part of the recall then their isn't anything I can do. I feel that I am driving in a death trap and Dodge/Chrysler will not do anything.

- Temperance , MI, USA

problem #11

Apr 022011


  • 15,000 miles
Started with a flashing check engine light after awhile will stay on & only flash intermittently. Dealer found code for #1 cylinder misfire & a tsb to update the software. 2 weeks later it returned, when the light flashes the steering wheel & front end shakes. No codes, no tsbs. It returned within 80 miles of last trip to dealer, they performed tsb 18-024-10 crank sensor shim, light returned along with the shaking within days. Dealer replaced flexplate. Again the light returned within days. Next they did some form of engine cleaning, light returned within 500 miles of last attempt to fix. Codes are always#1 cylinder misfire & random cylinder misfire. On May 16th the dealer looked at it, did a compression check of the cylinders, all good. Chrysler support told them to change the PCM. As of May 19th it was 7th nation wide on back order while I continue to drive the vehicle with the light on & intermittent shaking hoping it doesn't leave me stranded between now & when the part comes in as they don't have an exact date. Dealer claims no other reported Journeys having this problem.

- Northwood , ND, USA

problem #10

Apr 152011


  • 26,555 miles
The contact owns a 2010 Dodge Journey. The contact stated while driving 30 mph the vehicle suddenly shut off without warning. The contact was able to drive to the side of the road in order to restart the vehicle. The manufacturer was notified of the failure and informed the contact about NHTSA recall 11V139000: Electrical system:ignition but the recall had not been released at the time. The dealer stated they were unable to find the problem that caused the vehicle to shut off. The contact stated the vehicle was unsafe to drive because the vehicle could shut off at any time. The failure mileage was 26,555.

- South Pasadena , FL, USA

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