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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
66,821 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Dodge Ram 2500 steering problems

steering problem

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2004 Dodge Ram 2500 Owner Comments (Page 3 of 7)

« Read the previous 20 complaints

problem #83

Feb 042014

Ram 2500 6-cyl Diesel

  • 106,000 miles

A D V E R T I S E M E N T S

I received a safety recall notice (N62/NHTSA 13V-528) to have the tie-rod end replaced on my vehicle. I contacted Chrysler and they brought it in to confirm the recall was needed. It was and they put the parts on order. Chrysler supplies my dealership with one set of parts at a time. It takes about two weeks to complete the process per vehicle. I am number 360 something in line to get this repair. At this rate my repair will be completed in about 14 years which I believe is a failure to remedy this defect within a "reasonable time". I am forced to repair the part at my own expense. The notice told me I could submit the receipt for reimbursement but only if I had it repaired already before the recall notice. This seems like a tactic by Chrysler to avoid monetary or legal responsibility for the defect. They told me that they were not telling people not to drive their vehicle but doing so was "at the drivers discretion", releasing themselves from liability if a failure occurred.

- Missoula, MT, USA

problem #82

Dec 022013

Ram 2500

  • 99,000 miles
The contact owns a 2004 Dodge Ram 2500. The contact received the recall notice in December 2013 for NHTSA recall campaign 13V528000(steering) and notified the manufacturer and the dealer multiple times in reference to the recall. The contact was informed that the parts to repair the left tie rod were not available and there was no estimated arrival time for the parts. The failure mileage was 99,000.

- Hightstown, NJ, USA

problem #81

May 232014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available. Since the failure was reported in November of 2013 the contact stated there should be a remedy available before may of 2014 and the manufacturer had exceeded a reasonable time for repair. There were no failures at this time.

- Montverde, FL, USA

problem #80

Jan 082014

Ram 2500

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 2500. The contact stated that she attempted to have the vehicle repaired per NHTSA recall campaign number:13V528000 (steering). The contact stated that she was advised that the parts were not available; as a result the recall repair could not be performed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. There are no failures at this time.

- Vidor, TX, USA

problem #79

Jan 062014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13V528000 (steering) and stated that the parts were not available. The dealer did not give a specific date when the parts would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact stated that when turning the steering wheel left or right, there was an abnormal noise coming from the left tie rod. The failure would occur intermittently. The approximate failure mileage was unknown.

- Fountain Inn, SC, USA

problem #78

Nov 012013

Ram 2500

  • miles
The contact owns 2004 Dodge Ram 2500. The contact stated NHTSA campaign number: 13V528000 (steering) had surpassed a reasonable amount of time for repair. The dealer stated that the parts were not available. The manufacturer was not notified of the delay. There were no failures at this time.

- Boise, ID, USA

problem #77

Jan 292014

Ram 2500 4WD 8-cyl

  • miles

A D V E R T I S E M E N T S

The contact owns a 2004 Dodge Ram 2500. The contact received a recall notification of NHTSA campaign id number: 13V528000 (steering), however the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for when the remedy part because there was a massive back order. The manufacturer was notified of the problem. The contact had not experienced a failure. Updated 6/26/14

- Midville, UT, USA

problem #76

Apr 242014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that he attempted to have his vehicle repaired under NHTSA campaign number: 13V528000 (steering) but was informed that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable time for repair. The contact had not experienced a failure.

- Ridgway , CO, USA

problem #75

Mar 042014

Ram 2500 8-cyl

  • 138,099 miles
Ran over a pothole at 65 mph and the front end violently shook. Had to apply the brakes and slow down to 50 mph in order to gain control. Took it into national tire and battery and $1700 later, I still have the problem. Semi truck behind me almost ran over me. Violently shakes. Very scary.

- North Olmsted, OH, USA

problem #74

Dec 012013

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA campaign number 13V528000 (steering) had exceeded a reasonable time for repair. The vehicle did not experience the failure.

- Cranberry Township , PA, USA

problem #73

Mar 252014

Ram 2500 8-cyl

  • 120,000 miles

A D V E R T I S E M E N T S

Going down I94 I drove over a very small pot hole and the truck started to violently shake almost causing me to loss control. I slowed down to 45 on a posted 70mile freeway during rush hour to get it under control. It has happened 2 times scents. The truck is at the shop now.if U look at the internet there are many people with is problem called death wobble and it is not a easy fix Dodge needs to be held responsible before someone gets hurt.

- Milan, MI, USA

problem #72

Dec 022013

Ram 2500

  • 190,000 miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that while driving 65 mph, the vehicle started to shake abnormally. The contact took the vehicle to dealer for repairs however, the dealer was not able to repair the vehicle because the parts needed to make the repair were not available. The contact stated that the vehicle was included in a manufacturer's recall and the repairs were to be made under the recall however, the vehicle could not be repaired until the necessary parts were made available. The failure mileage was 190,000.

- East Hartford, CT, USA

problem #71

Mar 102014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V528000 (steering) and stated that the part needed was unavailable to perform the repair. The dealer was unable to provide an expected date for the remedy part. The manufacturer was not notified of the problem. The contact had not experienced a failure.

- Middle Grove , NY, USA

problem #70

Dec 192013

Ram 2500 4WD 6-cyl Diesel

  • miles
2004 Dodge Ram 2500. Consumer writes in regards to tie rod ball stud recall notice, heater controller unit, front end steering control and suspension issues. Consumer seeks reimbursement for repairs. The consumer stated the steering box and power steering pump were replaced. The source was metal shavings in the steering box. Also, it was noted the sway bar links were worn out, and the dealer was unable to perform a full alignment, because the upper ball joints were loose. The consumer had to manually move the heater blender door, in order to turn off the heat. The check engine light illuminated, which was traced to a frayed wire, and eventually fixed. The consumer stated a service advisor informed him, nothing needed to be done to the vehicle, as far as the recall was concerned, after only looking at the vehicle for a few seconds.

- Seattle, WA, USA

problem #69

Jan 062014

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number: 13V529000 (steering) and stated that the parts were not available. The dealer advised that they were only receiving one recall kit per week. The manufacturer was also contacted and could not provide an estimated date for when the contact's vehicle would receive the recall repairs. The contact had not experienced a failure.

- Cleburne, TX, USA

problem #68

Dec 182013

Ram 2500

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that there was a recall under NHTSA campaign id number 13V528000 (steering) however, the needed part was unavailable to perform the repair. The dealer informed that the contact would be placed fifty fourth on the waiting list and the part would be sent every twenty one days. The manufacturer was not notified of the defect. The contact had not experienced a failure.

- Huntington Station, NY, USA

problem #67

Feb 202014

Ram 2500

  • 85,000 miles
The left tie rod broke driving down the road causing a hole in my rim, dents in the fender and bumper and damage to the left braking system. I had the vehicle towed to the dealer after learning about this recall, the dealer fixed the broken tie rod but Dodge will not cover any damage left on my truck. It needs a new rim and Dodge stated that they will now be paying for my rim to get fixed, which was fine before this incident. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clinton, CT, USA

problem #66

Jan 052014

Ram 2500 4WD 6-cyl Diesel

  • Automatic transmission
  • miles
The contact owns a 2004 Dodge Ram 2500. The contact stated that NHTSA campaign number: 13V528000 (steering) had surpassed a reasonable time for repair. The dealer advised the contact that the part was not available for the recall repair. The contact had not experienced a failure. Updated 3/28/14 updated 04/22/14

- Rollins , MT, USA

problem #65

Jan 092012

Ram 2500 4WD 8-cyl

  • miles
2004 Dodge Ram 2500. Consumer writes N regards to tie rod ball stud recall notice and seeks reimbursement for repairs. The consumer stated the vehicle was taken to the dealer for an inspection after receiving a recall, and the vehicle was found to be ok. However, the consumer previously paid extensive amounts of money for repairs for which she believed already fixed the issue being recalled. The consumer submitted receipts for the replacement of the left inner and outer tie rods. When the consumer first started having problems, the vehicle was taken to two different dealership, both of which could find nothing wrong, or determine a cause. After literally years of dealing with the violent shake and other problems including a point in which the vehicle was not drivable many repairs were made at a local repair hop. The consumer continued to experience the death wobble until she did some research online and found a part designed to cure the issue, since Chrysler/Dodge would acknowledge the problem.

- Kansas City, MO, USA

problem #64

Dec 232013

Ram 2500 4WD 6-cyl Diesel

  • miles
The contact owns a 2004 Dodge Ram 2500. The contact received notification of NHTSA campaign id number 13V528000 (steering ) but was unable to have the vehicle repaired because the required part was unavailable. The manufacturer was notified and informed the contact that only one remedy kit was being sent per week to the dealers. The contact had not experienced a failure.... updated 03/24/14

- Stonewood, WV, USA

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