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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
29,335 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Fiesta drivetrain problems

drivetrain problem

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2012 Ford Fiesta Owner Comments (Page 4 of 8)

« Read the previous 20 complaints

problem #89

Sep 012013


  • 55,000 miles


Multiple clutch failures. First one started failing around 50,000 and replaced at 70,000. Replaced second clutch at 100,000. This third clutch is now failing at 130,000. I see from reading many other similar complaints on this site that it is a systemic problem. I have experienced the same chronic symptoms of erratic acceleration and shuddering in first, second and third gear. I have had many near accidents due to this problem. To me this is clearly a defective part and needs to be recalled.

- Milford, PA, USA

problem #88

Oct 072014


  • 36,548 miles
My vehicle was having trouble changing gears and felt as though it was going to die at the intersections. I took my vehicle to the dealership where they performed a "reprogram PCM and tcm". within a month of this repair, my vehicle was exhibiting the same issue! I took it to a dealership in phoenix, AZ and it took almost 5 weeks to get the new transmission delivered to the dealership due to the part being out of stock with the numerous requests for new transmission on this year vehicle. I had to fight with the dealership to keep the rental car I was provided with. They continually called me requesting I bring the rental car back although my vehicle was not yet repaired. I have been having continuing problems with my car and took it in to the dealership today for yet another recall on my transmission and was told it would take approximately 3 days to perform and that Ford will not provide me with a rental vehicle while my repairs are being performed. How can a company sell a car to consumers with a knowingly defective transmission and not be accountable to the people that purchased this vehicle in good faith" I can not believe that the safety commission is not holding Ford accountable and making them reimburse and rectify this safety hazard. I have made my entire family aware in writing, should something happen to me in this vehicle, they are to proceed with a law suit! how many people need to be injured before this vehicle is recalled?????"

- Phoenix, AZ, USA

problem #87

Jan 092013


  • 300 miles
The contact owns a 2012 Ford Fiesta. While driving approximately 30 mph, the transmission failed to shift gears properly and jerked. The failure reoccurred when driving on several occasions. The vehicle was repaired under the manufacturer special customer satisfaction program pertaining to the replacement of the transmission shifter. After the remedy was performed, the failure recurred twice. The recall remedy was insufficient and failed to correct the failure. The manufacturer was not notified of the failure. The approximate failure mileage was 300.

- Kanssas City , KS, USA

problem #86

Jul 052013


  • 20,000 miles


The contact owns a 2012 Ford Fiesta. The contact stated that while driving at 30 mph, the brake pedal was depressed but the vehicle failed to stop. In addition, the contact stated that the vehicle vibrated and jerked. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times who diagnosed that the clutch needed to be replaced and the computer needed to be updated. The vehicle was repaired. However, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 20,000.

- Plainville, CT, USA

problem #85

Feb 172015


  • 29,000 miles
The contact owns a 2012 Ford Fiesta. While driving approximately 55 mph, the vehicle started to make a shutter motion and failed to accelerate. The failure recurred multiple times intermittently. The vehicle was taken to dealer for diagnostic testing. The mechanic stated that computer module needed to be calibrated. The vehicle was repaired, but the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 29,000.

- Klamath Falls , OR, USA

problem #84

Aug 012015


  • 42,000 miles
My door will not shut and is currently duct taped shut. I don't feel safe driving my car because Ford says that my doors may open while you are driving. There is a notice of a recall out but, I can't get my door fixed because Ford doesn't have the parts. However, I was still never offered a rental or any other form of help on this matter from Ford. I spoke to them on the phone and emailed them and my car is at their service center right now and I have not been offered a solution. Also, I have issues with my transmission. I drive a manual and when I go to back out of a parking spot, etc. It will often grind. I have to try several times to get it into either first gear and reverse. Last October (2014), there was a service bulletin so Ford rebuilt my transmission. This did not resolve the issues though so in may of 2015 I finally emailed Ford but I never got a response. Now, with my door not shutting I thought it was the perfect time to take care of all of these issues. My car is at the service center now, but Ford has said they don't see an issue with the transmission. It doesn't grind every time I put it into first but it happens at least once a week and when I am at a stop light it can be difficult to get it into first gear. This makes me really nervous to turn left in front of on coming traffic.

- Chapel Hill, NC, USA

problem #83

Dec 012013


  • miles


I first submitted a report on this site back in December 2013 regarding issues with my transmission/clutch. I had owned the car for a year and had about 36000 miles on my car when it started stalling but the issues probably started around 20-25,000 miles. Although I do recall one instance about 6 months after I bought the car when the engine/transmission seemed to cut short on the highway. Most of the transmission issues involved shuddering/shaking and growling noise/stalling sensation when in 1st/2nd mechanic (non-Ford related) mentioned it didn't seem normal. A few weeks later my car semi-stalled in an intersection. I took it to Ford, they kept my car for a month until they got the part and "fixed" it. A few months later I got a letter stating there were issues with transmission. But no formal recall which is a year and half later and about 15,000 more miles on my car I have started feeling that same sensation when driving. I know the issues with my transmission is starting again. I recently moved out of state, and the dealership I called is giving me the run around when bringing it in (no available appointments for weeks, no free rental car which if it's under warranty I should get). Plus there is the door/latch recall. This car is unsafe, I'm shocked there hasn't been more recalls or taking the cars with this type of transmission off the road.... already contacted Ford regarding my frustrations with this car. They've extended the warranty but what good will that do when the warranty is up and the transmission is failing every 20,000 or miles or so" or when someone gets hurt" the fair thing for them to do is apologize for their mistakes, take the cars off the road, and reimburse people for the cars. Investing in quality car that is safe and reliable is important. Ford is not it.......updated 10/20/15

- Colorado Springs, CO, USA

problem #82

Jul 092015


  • 43,500 miles
This vehicle has become dangerous for the third time since I have owned it. The transmission won't engage properly when pulling out from a traffic light or stop of any kind and I have been almost broad sided more than once. I cannot make it through the intersection without the transmission jerking and the car stopping long enough to be dangerous. Also, it makes a metallic sound and feels as if it is grinding. I am still paying for this vehicle and it is sitting at a Ford dealership for the third time. This time, Ford will not return my calls and the dealership tells me that the parts are back ordered and another customer has already been waiting for two months for his to be fixed. Please help me get a safe vehicle to drive!

- Horsham, PA, USA

problem #81

Jul 232014


  • 3,000 miles
Transmission started vibrating and causing the car to jump and shutter. And wear my tires down.

- Lebanon, PA, USA

problem #80

Dec 182014


  • 40,000 miles
I have had multiple incidents with the transmission of my 2012 Fiesta, beginning roughly in November of 2014. The first specific incident I can recall occurred on December 18, 2014. I was driving from toledo, Ohio to the detroit, mi airport and back. I had two other passengers in my car who noticed the violent shaking/shuddering problems that my vehicle was having when trying to accelerate. The shuddering occurs at both low speeds and high speeds. The shuddering does not occur daily but roughly 4-5 days a week, causing difficulties with acceleration, breaking, and controlling the vehicle. About two months ago I was stopped at a red light at a busy intersection. When I began to accelerate my car started shaking so violently that it could not move forward any more. At that time a semi-truck was coming up behind me and had to swerve to avoid hitting me. The speed limit at this busy intersection is 40mph. At this point my car is unsafe to drive, even though I have taken it in to the dealer multiple times to fix the transmission. So far, the repairs have been unsuccessful and I am told the potential parts to fix the issue (the clutch) is on back order for a minute of 6-8 weeks. I was told to continue driving my car in the mean time, and that no one can assist me at this time, even though I have been trying to rectify this issue since January 2015. Also, the clutch is not guaranteed to fix the problem, as it is the same make as the one currently in my car.

- Toledo, OH, USA

problem #79

Jun 102015


  • 30,000 miles


At at stop light making a left turn the car failed to accelerate. I hit the gas and nothing happened. The car was still running but did not move. I had to turn the car off and restart it. Twice. The same thing happened on the highway about 15 minutes later after traffic came to a stop. The car has a voluntary recall to fix the trans but the parts are not available. I have been waiting over 2 months for the parts.

- Mason, OH, USA

problem #78

Jan 112012


  • 15,000 miles
Vehicle has a powershift automatic transmission that acts like a manual: Roll back assist not working properly: Vehicle jerking: Vehicle lurching at stops: 2nd incident May 2013: Same issues added car losing power: November 2014: Same issues: Transmission drivability issues: Roll back issues loss of power issues. March 2015, all same issues: All issues and check engine light on this last time due to transmission circut issue reported continue to fix transmission: Continues to break down. The vehcile has never ran "good" always transmission issues: Loud noises, car losing power while driving, lurching at stops accelerating at stops, no response to acceleration. Four times in three years in for fixes that do not work. Car is unsafe as the loss of power is now more frequent.

- Cannon Falls , MN, USA

problem #77

Oct 102012


  • 79,000 miles
The contact owns a 2012 Ford Fiesta. The contact stated that the air bag light remained illuminated. The vehicle also jerked when the accelerator pedal was depressed. The failure recurred several times. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The VIN was unavailable. The failure mileage was 79,000.

- New Windsor, NY, USA

problem #76

Jan 012015


  • 45,000 miles
Ford Fiesta 2012 transmission has been shuddering for several months and now at 50,000 miles very bad mis shifting and not shifting (sounds like jumping into neutral) I have it in dealer and praying that it is covered with my premium warranty and special extension given by Ford for tranny problems

- Akron, OH, USA

problem #75

Apr 022012


  • 10,000 miles
The contact owns a 2012 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle excessively shuttered and shook when attempting to accelerate. The vehicle was taken to the dealer, who diagnosed that the power train software needed to be reprogrammed and the clutch needed to be replaced. The vehicle was repaired but the failures persisted. The manufacturer was notified of the failure. The failure mileage was 10,000.

- Kansas City , MO, USA

problem #74

Apr 152013


  • 21,000 miles
When coming to a complete stop and pulling out I feel a shudder, feels like car is jumping. You can definitely feel and hear it. Day Ford in monroeville pittsburgh pa said I needed a new clutch kit system. A year later on April 15th same incident. Came back to me as they could not find anything wrong. They stated it was in the cars limitation, (RPM). Three weeks later brought it back to them and said it as getting worse. They looked over car and stated yes they felt the shudder but the car was in limitation. They also stated many complaints on this issue so they extended the care warranty from 50,00 to 100,000. I stated that I was not satisfied and said I will file a complaint.

- North Versailles, PA, USA

problem #73

Feb 162015

Fiesta 4-cyl

  • 88,000 miles
Transmission sputters on take off shaking car and slipping on incline, also transmission slips on cruise control at 70mph. Dealer refused to give rental for this even though we have an extended warranty. Also told that they will only reset computer and the problem will never go away completely. In other words Ford has no permanent fix for this problem and should be held accountable for still selling these autos knowing it has a serious transmission problem and not disclosing it to the consumer. The consumer is being ripped off. When will someone demand they recall these autos"???"

- Ocean Springs, MS, USA

problem #72

May 082012


  • 822 miles
Purchased my Fiesta in March 2012. Shortly after purchase started having problems with the shuttering and hesitating issue due to this new clutch design. The vehicle has been in to the service department where I purchased it the first time the clutch issue was repaired the second time they installed a part of the clutch system. The third time it was in to the service department there was no repair done. The warranty guidelines required the failure to rate at a 270 my failure was a 250. I have contacted a lawyer to get me released from this "death trap". on March 6, 2015, I went to turn left across two lanes of on coming traffic and it shuttered at acceleration and nearly stalled. Keep in mind this is automatic. I was nearly broad sided. I made arrangements for a vehicle because I was told that they did not have a loaner for me to drive while they repaired mine. So on, March 10, 2015, I took the Fiesta to another local Ford service center and upon their inspection was told that the clutch had to be replaced again. The wonderful news to this story is the part is back ordered from the factory and it will take eight weeks for them to receive in the part needed to repair my vehicle. I refuse to drive this vehicle. The Ford Fiesta is not a vehicle that should have the safety recommendations that it has. It isn't safe for consumer use.

- Snellville, GA, USA

problem #71

Jun 012014

Fiesta 4-cyl

  • 38 miles
I have bought my car in 2014 January for a good mileage and stylish look.the vehicle perform well for couple months. Later, I have brought my car to the Ford service in 2014 July with a complain of transmission and safety. Since then I have been in and out of the dealership with automatic transmission problems. My Fiesta now has 43K miles and has been to the dealer 2 times for transmission work if I would have time I would definitely bring my car to the service more. It is very unsafe. The last two visits have resulted in major repairs in an attempt to fix the problem and still the problem persists. The transmission shudders, hesitates, and lurches in stop and go traffic or when slowing then starting up again such as at a stop light or stop sign.again it is very unsafe to drive this car I am going to claim a lawsuit against them.

- San Diego, CA, USA

problem #70

Mar 182015


  • 61,000 miles
The contact owns a 2012 Ford Fiesta. The contact stated while driving 30 mph, the front passenger's side door opened independently. The vehicle was maneuvered to the side of the and road. The door failed to close in a secured position. The vehicle was taken to the dealer, who informed that the front door latch would need to be replaced. The vehicle was repaired. In addition, the transmission clutch was replaced previously on three separate occasions. The manufacturer was notified of the failure. The approximate failure mileage was 61,000.

- Wesley Chapel, FL, USA

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