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3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,955 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Flex electrical problems

electrical problem

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2013 Ford Flex Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #34

Dec 082014

Flex

  • 80,000 miles

A D V E R T I S E M E N T S

The contact owns a 2013 Ford Flex. While operating the vehicle, the door ajar sensor light illuminated erroneously indicating that the doors were not secured. The vehicle was taken to the dealer, who diagnosed that a module was faulty and needed to be replaced. No further information was available. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 80,000.

- Clinton, MD, USA

problem #33

Jun 162015

Flex

  • 43,000 miles
I have two issues with this Ford Flex 1. door is completly closed but it thinks it's open, the lights stays on in cabin and distracting prompts appear on dash while driving. The car alarm sounds at night randomly because of this problem. The battery is drained over time since the lights stay on longer. 2. the trunk door does not open all they up. No mather from what button is pressed, key, trunk or from the side dash the door only opens half way and closes right back. We need to manually push the door up to completly open the trunk door, same for closing.

- Chula Vista , CA, USA

problem #32

Aug 032015

Flex

  • 40,000 miles
The door front driver side door sensor went bad and tells car that door is ajar. This was replaced under warranty last year. Now yesterday the same thing has happened to the front passenger side door sensor. This was quoted to me at $700. This is ridiculous for a bad door sensor that Ford has put bad and faulty sensors on. I feel that I should not be liable for.the Ford dealership in town said, "this is a problem with Ford Flex". this door ajar sensor keeps lights illuminated draining the battery, even though the door is shut. This keeps the lights on when driving, and at night makes it very very hard to see and drive. This will cause an accident due to faulty door sensors.

- Evansville, IN, USA

problem #31

Jul 012014

Flex

  • miles

A D V E R T I S E M E N T S

The instrument panel keeps alerting me that the passenger door is ajar but it is not. I have taken my vehicle to the Ford dealership and had the passenger door and driver door repaired for the door ajar issue and now I am having the same issue with the passenger door again!

- Gastonia, NC, USA

problem #30

Feb 152015

Flex

  • 50,000 miles
The contact owns a 2013 Ford Flex. The contact stated that the rear passenger door warning light remained illuminated. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.

- Goodlettsville, TN, USA

problem #29

Jun 012015

Flex

  • 40,000 miles
2013 Ford Flex model pos, rear passenger door ajar sensor was repaired due to being defective while under warranty around 32000 miles I believe, at roughly 45000 miles the drivers door sensor was starting to fail, it would require 2 shuts to shut off. Battery kept dying, got it tested said good but kept dying, did not think it was a issue with the door, but one night I went out to get something from my truck and what do you know every light in the thing is on. Why? you ask because the drivers door is apparently ajar, but its not. I replaced the battery the morning before I seen the lights issue $200 gone. Contacted Ford by email recieved no response, contacted via facebook and they responded that they will try to help, recieved a call the next day nope we wont help you. For a $45000 truck it sure is made of low quality material. I will not be recommending Ford to anyone. Worried the airbags wont deploy properly if there is an accident, if the truck thinks the door is open. Not to mention the fact my battery will die anywhere I stop for a few hours.

- Providence Village, TX, USA

problem #28

Mar 102015

Flex

  • 68,211 miles

A D V E R T I S E M E N T S

Close the passanger door and the warning door ajar flashes and chimes on the dash panel, also the dome light stays on. Have to close the door sometimes 5 or 6 times to get it to off. Updated 09/15/15

- Brighton, MI, USA

problem #27

Mar 012015

Flex

  • 35,000 miles
The driver door sensor does not recognize when door is closed. It is showing that it is ajar. This in turn affects the vehicle in a myriad of ways. 1:it disables the autolock feature. I have 3 kids in the backseat, and one of them curiously opened the door while at a traffic stop. 2:interior dome lighting: It keeps the lights on. I have astigmatism so the light really bothers me. 3:since the lights stay on when parked, it drains the battery 4:the unlocking sensor is disabled on the door handle that is affected. Please investigate! the locking feature is a major safety issue!!!!

- Renton, WA, USA

problem #26

Jun 012015

Flex

  • 60,300 miles
Vehicle dash display shows that the right rear door is ajar when it is fully closed. This also causes the dome lights to stay on even when driving which is very dangerous. This seems to be a very common problem from the posts I have seen on the internet.

- Bella Vista, AR, USA

problem #25

Feb 012014

Flex

  • 40,000 miles
Door ajar alarm continues to say door is open when it is not....updated 07/30/15

- Charlotte, NC, USA

problem #24

Dec 012014

Flex

  • 48,000 miles

A D V E R T I S E M E N T S

Two of four doors are always reporting to be ajar when physically closed. Interior lights remain on due to doors being "ajar" resulting in visibility issues at night. Doors also won't lock at times due to doors always being ajar. This is a safety issue and obviously a very common issue with Ford door assemblies. To have two door sensors go out a month apart and to see the extent of the problem on this site and across the internet Ford obviously has installed faulty door hinge assemblies on multiple models. I am sure it will take someone (or multiple someone's) getting injured to address this issue. If all these cars tell their drivers that there doors are always adjar then soon or later the warnings will be ignored as a kid gets out of a moving car.

- Haymarket, VA, USA

problem #23

May 042015

Flex

  • 44,063 miles
When the door is shut the car thinks it is open, the lights stay on in cabin and distracting prompts appear on dash while driving. The car alarm sounds at night randomly now too with this problem. The battery is drained over time as the lights stay on for a long period of time every time you park. This results in a dead battery and a stranded driver.

- Livermore, CA, USA

problem #22

Aug 152013

Flex

  • 36,000 miles
On approximately August 15, 2013 we were driving our son to school when chimes came on stating that our doors were open. We stopped, checked all doors. None were ajar. We continued on driving at which time our son opened the door. Had he not been in a car seat he probably would have fallen out. We were in a residential neighborhood and were only going about 15- 20 mph. Our chimes continued to go off and still to this day we are having the same problem. We have taken it into the dealership many times and explained the problem. The dealership did tell us that they are aware that there are problems with the sensors but that there haven't been any recalls. They did change one of the sensors for the front passenger door at our own expense, however it has not fixed the problem because it is going off still and now the driver front one is starting as well as a "shift to park" sensor. The doors will not lock and the lights will not turn off inside the car. As far as the transmission problem goes. It will slip into neutral as you are driving. It has happened may times and it is going to cause a serious car accident. You have to stop the car, turn the engine off and restart it in order for it to go back into drive. We have brought this to the dealerships attention however every time we take it into there they say they cant see or find a problem with it. It is very frustrating because we make a car payment every month on a vehicle we don't drive. We have a 2009 Flex that we have never had any problems with which is why we purchased a newer one with a lot less miles! unfortunately we owe more than the car is worth on our 2013 Flex otherwise we would have gotten rid of it by now. We hope you will really look into these problems before someone ends up really hurt! we notice there was a recall with similar problems but ours was not included in that supposedly.

- Herriman, UT, USA

problem #21

Apr 232015

Flex

  • 43,000 miles
Driver's side door is fully closed yet the "door ajar" warning light comes on and remains on. This warning light will thus turn on the interior lights. We need to open and close the door approximately (7) times on average before the warning light and the interior lights recognize the door is closed, then the warning and lights turn off. This type of incident has occurred while in park and while driving.

- Willingboro, NJ, USA

problem #20

Feb 052015

Flex

  • 37,000 miles
After closing the driver's door, the door ajar light is on, as are the interior lights. The interior lights stay on for awhile after I start to drive which blinds me at night, but the only way to get the interior lights to shut off is to start driving. Major safety issue.

- Columbus, OH, USA

problem #19

Apr 092015

Flex

  • 50,000 miles
The contact owns a 2013 Ford Flex. While parked, the contact heard a chime and the door ajar warning light illuminated even though the doors were closed. The contact had to remove the bulbs in the instrument panel to prevent the light from illuminating. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 50,000. The VIN was unavailable.

- Reynolds Station, KY, USA

problem #18

Feb 022015

Flex

  • 39,000 miles
The front passenger door ajar warning began showing while I was sitting in my driveway and the door has not been touched in fact there was not even a passenger in my vehicle. I tried opening and shutting the door several times and when this problem began and for about the first month the warning would reset. Since then the warning is present approximately 70% of the time. When the door ajar morning is active the interior lights stay on at low speed and regardless of speed you're unable to lock the doors. These issues are when the door ajar morning is active the interior lights stay on at low speed and regardless of speed you're unable to lock the doors which cause obvious safety and security issues as well as the added danger of not being aware of an actual door ajar. I took my Flex to summerville Ford and they acknowledge being aware of multiple Ford models with the same issue, apologized for not being able to fix the issue without my paying for it.

- Summerville, SC, USA

problem #17

Jun 052014

Flex 6-cyl

  • miles
Last June the ajar light came on and I took it to the dealer and they had to replace the sensor in the door. So on March 16th the light came back on and was doing the same thing say that it was ajared and when I come to a stop then the other light would come on saying shift to park and my doors are not locked while driving and I have small children in the vechicle with me. I called the dealer to let them know and since I was going out of town the following week I will be out of warrenty. They said I would have to pay for it and leave it at the dealership for someone to look at it. It has not even been a year and it should not have to be fixed now, unless they put a bad part in it.

- Plainfield, IL, USA

problem #16

Apr 242015

Flex 6-cyl

  • 26,200 miles
Driver side door ajar sign is on when door is securely closed. Inside lights stay on.

- Mukilteo, WA, USA

problem #15

Oct 152014

Flex

  • 38,000 miles
Door ajar warning stays on for drivers door. Begin as intermittent problem resolved by opening and closing the door till the door sensor registered the door closed. Progressively got worse and 7 months later the door ajar light stays on all the time. Interior lights remain on all the time and the auto door locks do not engage when driving. I talked to my local Ford dealer who said it just needs oiled and it will fix the problem. We have oiled it and cleaned it with compressed air and it has done nothing. If Ford can't stand behind this kind of thing, I'll be buying a Hyundai or a Honda next for a better warranty and for a higher quality vehicle.

- Newville, PA, USA

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