This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle was stationary, would not turn over to start. It would stall. Lights and electrical would come on. This has happened three times. Its a concern and safety issue with the fuel pump as believed by the reference of this site recall.
I am having multiple problems with this vehicle! first and most important is door latches are not reading closed which disallows safety lock during operation of the vehicle. I also believe this might be the reason the alarm/panic randomly and quite often goes off. Secondly the third row seats no longer operate correctly from the panel in the rear cargo area. It clicks and try's to move but will always return to the normal position making it impossible to use them to allow extra storage space. Lastly the traction assist is very erratic when driving in snow which makes this vehicle less then desirable to drive in the snow, even with the control assist off it handles very poorly in icy/snowy conditions. Overall I hate this car if I wasn't upside down in it would be gone asap.
My vehicle's "door ajar" sensor will not turn off even when all doors are securely closed. This is resulting in my lights staying on for a very long time and the worst thing is that my doors won't stay locked at anytime. What's happening now is that when I lock the doors after exiting the car, the alarm will go off after a certain period of time, therefore, I have to leave the car unlocked or keep an ear out for it. I have tried manually locking the doors while I'm driving and the door locks will automatically unlock themselves. I don't feel safe knowing that someone could just jump in my car or open one of my back doors where my two children sit. I'm also fearful of my battery dying as a direct result of my dome lights staying on for such a long time every single day. I'm dreading the thought of this happening while with my kids and being left stranded. I wish Ford would take this issue more serious. There is absolutely no need for something tragic to happen in order for corrective action to be taken.
Door latch false sensor. Car does not properly register my passenger door as closed. As a result, my automatic lock system does not work and I start out driving with my inside lights on. Safety concern given hat I live in the city. Also, this issue has caused my parked car alarm to falsely go off and drained my battery. I had to pay $300 for a new battery when the cause is a manufacturer error that I've complained about for over a year and have now been advised that I must pay over $300 to repair.
- Chicago, IL, USA
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Have replaced 3 of 4 door latches. Faulty latches shows the door is ajar, keeps the interior light illuminated, won't allow the doors to be locked while car is in motion, car alarm cannot be set, car alarm goes off randomly, .
Twice the door ajar light was stuck on. The first time it was the passenger rear door and was fixed under warranty. The second time it was the passenger front door that I had to pay for at my Ford dealer this past August to the tune of $ $280. Both times the interior light stayed on and also the car alarm would start itself. Now I was told by my mechanic that my battery is shot. I wonder why? I also own a 2013 C-max part of the latch recall.
Our Ford vehicle has a broken door latch that has not been included in the recall. Our door ajar light is constantly on and we never know if our door is safely closed or not. Thus far, all Ford representatives have not been helpful. The dealership said it's the same problem and to contact customer service. Customer service just told me that if my vehicle isn't recalled then I should fix it and keep my receipt. I find it hard to believe that it's a coincidence that my vehicle has the same problem as over a million+ other Ford vehicles. What steps do I take to get my vehicle added to the recall? this started months ago (probably almost a year ago) we thought maybe a sensor was off but the problem kept getting worse and once a recall was issued the problem made sense. Can you please help me?
Due to a faulty door sensor on my front door indicates that the door is ajar, I am unable to lock my car doors as a result. My 3 year old daughter opened the door while the vehicle was moving and almost fell out.
Rear door sensors do not confirm that the rear doors are closed and will not signal doors to lock when vehicle is in gear, creating the potential for a door to be opened inadvertently while in motion. Also related, because the doors are constantly reading ajar, the interior courtesy lights will come on with the doors shut and will run down the battery. Ford has not made a repair available
2013 Ford Focus titanium which has a broken pawl spring tab, which typically results in a condition where the door will not latch. I was driving down the road as my driver side front door opened and I was unable to shut my door. I have filed a complaint with Ford corporate, peoria Ford, jones Ford, national highway safety administration, contacted a local news reporter who did an article on the same car as mine which Ford ended up paying for after the article was made public, better business bureau, and several other reports made. I have a claim with Ford corporate however they are denying any internal assistance for fixing this repair due to it being a defective part however not included in the recall currently as 2013 Ford Fusion and 2013 Ford fiesta is being listed with the same exact problem. I have been told that to get this fixed I should have had the extended warranty or would have to pay between $500 to $600 to get this defective part fixed or risk injury due to the door not being secured properly. The dealership tried to force me to sign a waiver stating that Ford was not liable if anything should happen while driving my car which I refused to sign. This needs to be fixed and if / when something happens as a result of this issue Ford will be held responsible for more then just the defective part.
The sensor on the passage side front door, is saying ( passage side door ajar. I tried closing the door several times, but it still says passage side door ajar!
Door ajar alarm is on with door shut. Which will not allow doors to lock, being a major safety problem when you have childern. Also causes the interior light to stay on, which is not good on the battery.
Door ajar sensors. The dash board cluster indicates that car doors are open ( ajar ) when they are not. This causes interior lights to stay until the car is driven, alarm to sound at night, which at times drains my battery. Auto door locks do not work. I reported this once before, here and to Ford customer service, not sure of the date, but in 2015 no response!!
Door sensor working intermittently on passenger side. Especially when cold outside, passenger door is closed but car thinks it is open, will not allow automatically locking of doors, which represents a safety hazard. Doors can be locked manually but all doors remain unlocked or spring unlocked when "door lock" switch is pressed.
The door ajar light comes on for the driver's door even when the door is shut. All times of day, all weather. Will turn on while car is in motion. Will prevent electric start from working, will prevent doors from locking automatically, will cause interior lights to stay on. We have found hundreds of posts about the same problem. This problem was already noted on other Ford models and a recall was issued. The same problem is on this car. There is a plastic latch in the door which is enabled when the door is shut but because the tolerances are off on the receiving latch the system believes the door is open even when it is properly closed. The dealership is willing to fix the problem... for $500. This is a known problem on other Ford models using the same parts. The recall should include all cars with this system.
Takata recall, door latch on driver door is failing, door ajar comes on the dash and keeps the dome lights on, issue will occur before and after the vehicle starts moving.
Door latch assembly and sensor. I have replace 2 already within 1 yr and now needing to replace another one. This is ridiculous. I am out of warranty because of my miles not because of the year of the vehicle.
A D V E R T I S E M E N T S
- Wake Village, TX, USA