Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety. Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.


hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
106,738 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar accessories - interior problems

accessories - interior problem

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2004 Ford Freestar Owner Comments (Page 4 of 4)

« Read the previous 20 complaints

problem #12

Apr 022012

Freestar 6-cyl

  • miles


Open investigation PE11039. The third row front seat anchor is secured to the rear wheel well. On the driver side, the area of the wheel well where the seat anchor is located completely rusted out of our van and detached, leaving a gaping hole in the wheel well. On the passenger side, rust is apparent in the same area, though the anchor has not yet separated.

- Bowling Green, OH, USA

problem #11

Mar 252012

Freestar 6-cyl

  • 75,600 miles
Rear 3rd row seat latch is completely rusted through making the rear seat completely unsafe and unusable. Could cause serious injuries in a accident if rust goes undetected, vehicle is kept in garages and well maintained. Updated 05/31/12

- Mahwah, NJ, USA

problem #10

Feb 072012


  • 97,000 miles
The contact owns a 2004 Ford Freestar. While parked, the contact noticed that the third row rear seat would not latch in place. The contact inspected the vehicle and discovered that the seat anchor in the third row seat was corroded and bore a hole into the seat anchor. The vehicle was taken to the dealer for diagnostics where the technician advised that there was not a repair available for the failure. The vehicle was not repaired. The approximate failure mileage was 97,000.

- Winfield, IL, USA

problem #9

Apr 012011

Freestar 6-cyl

  • 115,000 miles


Left rear seat no longer latches making it unsafe. The seat no longer latches because latch that was fastened to the left rear wheel well has rusted completely off the wheel well.

- Hudsonville, MI, USA

problem #8

Mar 052012

Freestar 6-cyl

  • 128,641 miles
Noticed inside carpet was wet on the rear left side, removed the inside rear wheel panel and found the third row seat latch had completely rusted through to the outside of the car allowing water to enter the cab space and now the third row seat is unsafe due to the seat not being able to latch.

- Brunswick , OH, USA

problem #7

Jan 072012

Freestar 6-cyl

  • 169,000 miles
Son commented that rear seat was not properly latched down. Inspection showed that driver-side rear seat anchor was latched to the seat, but the anchor was no longer attached to the vehicle body. Had also been noticing that during right hand turns, driver side rear wheel makes loud rubbing sound. Had son shift weight to the right (to push seat away from loose anchor) and sound stopped.

- California, MD, USA

problem #6

Dec 292011


  • 100,000 miles


The contact owns a 2004 Ford Freestar. The contact stated that the third row seat latch would not latch properly due to corrosion. The vehicle was inspected by an independent mechanic who advised the contact that the latch would have to be replaced. The manufacturer was contacted and they advised her that the part needed for the repair was not made for replacement. The failure mileage was approximately 100,000.

- Newell, IA, USA

problem #5

Dec 262011


  • 137,000 miles
TL - the contact owns a 2004 Ford Freestar. The contact stated that the hook that held the rear driver side convertible bench seat in place was completely corroded. The contact mentioned that the damage was so severe that it rusted through the body of the vehicle. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance since the vehicle was no longer under warranty. The vehicle was not repaired. The failure and the current mileage was 137,000. Kmj

- Wadsworth , OH, USA

problem #4

Dec 042011

Freestar 6-cyl

  • 92,300 miles
Upon opening the folding third row seat, the bottom latch failed to engage with the seat. Further inspection showed that the entire latch panel had rusted away from the body of the car and was sitting in the wheel well. There is now a hole in the side of the van and the third row seat is unusable. At 7 years old, this level of rust is very premature.

- Quincy, IL, USA

problem #3

Nov 172011

Freestar 6-cyl

  • Automatic transmission
  • 92,300 miles
The contact owns a 2004 Ford Freestar. While the vehicle was parked the contact lowered the third row seating to the floor when he noticed the safety latch attached to the rear wheel wells was corroded from the inside out and were fractured. The contact stated the third row seat could not be used because it would be unsafe in the event of a rear end collision. The dealer was made aware of the failure and refused to inspect the vehicle. The vehicle was not repaired. The approximate failure mileage was 92,300. Updated 12/20/11 updated 01/19/12

- Niantic, CT, USA

problem #2

Sep 012011


  • miles
Letter from senator grassley on behalf of constituent problem with the locking mechanism for rear seat of his 2004 Ford Freestar the locking mechanism for the rear seat rusted from the inside.

- Davenport, IA, USA

problem #1

Feb 262008


  • 102,000 miles
Bought van in June 2007 nothing but problems since. Replaced battery within 2 months of purchase. Replace O2 sensors 3 times and need done again. Replaced transmission, radiator, egr valve, brakes 4 times, tie rod 2 times, calibers 2 times, rotors 3 times, fuel line, you name it, we have had to fix it. Nothing but problems. We have spent close to 8K since Feb 2008 on this vehicle and we can not get Ford to help us at all. Now the axles need replaced as well as sensors again. The dvd player quit working after 4 months, driver side heated seats quit working after 4 months. Back passenger door sometimes won't open or unlock and sometimes it won't close when you try to close it. This vehicle has put my family in serious harm and we almost got into major accident do to most of the issues ie transmission stalled on interstate and had no warning at all. Worst vehicle of all times. I can not trade in becasue I owe over 11K on this piece of crap. Ford needs to refund me all of my money and suffering as well. I have thought about suing them for damages and selling this crap to us especially with 3 small children and having to travel to see family due to husband being a marine and always being deployed. Almost missed seeing my grandpa for the last time before he did back in Sept because of the transmission. This vehicle needs to be off of the roads forever. All of them. Everyone that we know that has these vehicles have the same problems as us.

- Ft. Meade, MD, USA

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