CarComplaints.com Notes: The Freestar was introduced in 2004, but it was essentially just a rebranded Windstar. While there was a redesign of the interior and exterior, the Freestar still inherited some of the design flaws of its predecessor.

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
92,274 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Ford Freestar engine problems

engine problem

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2004 Ford Freestar Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #9

Apr 202011

Freestar 6-cyl

  • 100,553 miles

A D V E R T I S E M E N T S

2004 Ford Freestar RPM's 3000 at idle. Diagnosed as water intrusion in original PCM (powertrain control module) in April of 2011. Water intrusion occurred on replacement PCM as well within 3 months because rain kit per service bulletin ( # tsb-06-14-10) was not installed at the Ford dealer. Second incident occurred with the replacement (new) PCM on 9/8/11. On 9/8/11 vehicle stalled out while in traffic. Replacement PCM diagnosed as water intrusion as well by different Ford. Second dealer noted rain kit had not been installed by 1st dealer when new PCM was put in. Second dealer installed kit, but vehicle stalled out in traffic once again on 9/17/11. Replacement (new) PCM had been contaminated prior to rain kit installation. Vehicle is now at the Ford dealer (that installed tsb rain kit) for 3rd PCM unit. Contact was made with the original dealer that installed the replacement PCM as well as Ford warranty department, and as of this date of 9/23/11 neither has accepted responsibility for failure to install the recommended tsb rain kit that caused the replacement (new) PCM failure. We were very fortunate that no one was hurt during the 2 incidents when the vehicle stalled out while in traffic. We will continue to pursue action to make the first Ford dealer / Ford Motor Company financially responsible for neglecting to install the rain kit per Ford service bulletin upon installation of the first new PCM unit.

- Troy, NY, USA

problem #8

Jun 272011

Freestar

  • 116,000 miles
The contact owns a 2004 Ford Freestar. The contact stated the vehicle suddenly stalled immediately after it stopped. The vehicle was towed to the contacts home. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. There was an open investigation under NHTSA action number: PE10033 (vehicle speed control power, train:automatic transmission control module (tcm, PCM)) that may be related to the failure. The approximate failure mileage was 116,000.

- Cleveland, OH, USA

problem #7

Aug 072010

Freestar

  • 78,000 miles
The contact owns a 2004 Ford Freestar. The contact stated that while driving uphill approximately 45 mph, the vehicle became resistant to the contacts attempts to accelerate. The vehicle was towed to an authorized dealer where they contact was informed that the torque converter would need to be replaced. The torque converter was replaced. Approximately six months later, the failure recurred while the contact was attempting to accelerate from a traffic stop. As the vehicle began to increase in speed to 25 mph, it then stalled without warning. The vehicle was towed to the contacts residence and was not examined for the cause of failure or repaired. The failure mileage was 78,000 and the current mileage was 80,000.

- Newell, WV, USA

problem #6

Nov 302005

Freestar

  • 77,000 miles

A D V E R T I S E M E N T S

Traveling on interstate 95 with cruise control on at 79mph in heavy traffic as was end of thanksgiving holiday and engine revved and could not control speed-no forward motion when attempting to accelerate. Turned on the hazard lights and coasted to side of road. No warning or lights on dashboard to indicate any trouble just unable to accelerate. Towed and informed that torque converter the issue and may be additional problems-at this time attempting to find parts(new or refurbished).

- Greenville, NC, USA

problem #5

Oct 022009

Freestar

  • 70,000 miles
Engine stalling, electrical problems, traction control system disengages, and cruise control will not engage. All problems are intermittent and occur during or after rain. Problems linked to PCM water intrusion. Today entire electrical system failure.

- Franklin, TN, USA

problem #4

Oct 012007

Freestar

  • 60,000 miles
2004 Ford Freestar experiencing problems with cruise control that is consistent with the symptoms of Ford's "speed control deactivation system" recall. Cruise control intermittently works which is a symptom that led to fires in Ford's recall.

- Missoula, MT, USA

problem #3

Apr 042009

Freestar

  • 58,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Ford Freestar. While driving approximately 35 mph on normal road conditions, the idle speed increased and the vehicle accelerated unexpectedly. Suddenly, the vehicle stalled. The engine restarted and resumed normal operation. In addition, the vehicle failed to operate intermittently when shifted into reverse. The engine warning light illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized dealer for inspection and they stated that water was leaking from the front windshield, which damaged the computerized system. The vehicle was repaired. On a separate occasion, the vehicle was taken to an authorized dealer and independent mechanic for identical failures. The vehicle is in the process of being repaired. The failure and current mileages were 58,000.

- Milddletown, DE, USA

problem #2

Apr 012006

Freestar 6-cyl

  • Automatic transmission
  • 26,000 miles
The contact owns a 2004 Ford Freestar. While driving between 55-60 mph, the throttle became stuck and the cruise control would not disengage. As a result, the vehicle failed to stop. The contact struck a guard rail, which caused over $5,000 in damages. This is the second time that this failure occurred. The dealer could not find any failures with the vehicle. The current mileage was 58,000 and failure mileage was 26,000. Updated 11/24/08 updated 11/26/08.

- Lusby, MD, USA

problem #1

Jan 142005

Freestar 6-cyl

  • Automatic transmission
  • 25,500 miles
When the consumer tried to stop the car it accelerated/ kicked in, and the consumer had to take the car out of gear to get it to stop. The consumer had the dealership look at the car 5 times. The dealership said that they could not duplicate the problem, there was no way that they could fix it. This has been ongoing on for about 6 months. The consumer has not contacted Ford or the manufacturer. The air bag light had illuminated and Ford fixed the problem. On another occasion, while driving in traffic, the consumer applied the brakes but the accelerator kicked in. (this happened on many occasions)

- New Lisbon, WI, USA

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