Mustang GT 4.7L

• Manual transmission
• 25,000 miles

click to see larger images

Complaint Photos

The 2006 Mustang I purchased from Castle Buick Pontiac GMC in North Riverside, Illinois dealership in January of '08 had been in a significant accident that was not reported on car fax. The car was sold to me with a bent axle ($3900 repair) and repainted parts (rocker panels and front bumper) that began peeling a few months later. I found sub frame replacement parts on the underside of the car dated March of '07 (see pictures). I took the car to a certified Ford mechanic to have my handling problems assessed. He informed me the car had been airborne at some point and never repaired. He further stated that any cursory inspection would have revealed the severe damage to the car. This dealership knew this car had serious problems and sold it to the public anyway. This car had handling problems in the rain and snow that were so severe, I nearly crashed on several different occasions.

When I attempted to get the problem corrected by the dealership owner, Anthony Castelbuono, he refused to help. I sent them photos and reports from the two certified mechanics (one a Ford dealership) that looked at my car. Have your car inspected if you buy from this shady dealership. They are scrupulous. They told me this was a great car!

Not only has this been a very costly ordeal for me already, but has added a lot of stress to my life. I�ve spent a lot of time trying to find ways to resolve this problem for less than what the dealerships wants ($4500). I�ve also had several near miss accidents in rain while driving my car at normal speeds. I�ve already replaced the tires the car came with, and now need more tires in the rear.

It�s very sad that certified dealerships can sell cars that are severely damaged and dangerous for the public to drive. And then when called out on it, refuse to correct the problem. It�s a sad commentary on honesty and character. As a school teacher, I see this character deterioration worsen in my students each year. What�s happened to our integrity?