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10.0

really awful
Crashes / Fires:
5 / 1
Injuries / Deaths:
5 / 0
Average Mileage:
2,614 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Ford Mustang seat belts / air bags problems

seat belts / air bags problem

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2013 Ford Mustang Owner Comments (Page 4 of 5)

« Read the previous 20 complaints

problem #32

May 282015

Mustang

  • 0 miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 04/11/16. Updated 04/14/16

- Plumas Lake, CA, USA

problem #31

Jul 132015

Mustang

  • miles
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Murrysville, PA, USA

problem #30

Feb 232016

Mustang

  • miles
Takata recall. The contact owns a 2013 Ford Mustang. The contact received a recall notice for NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The contact had not experienced a failure.

- Douglas Field, GA, USA

problem #29

May 012015

Mustang 6-cyl

  • miles

A D V E R T I S E M E N T S

2013 Ford Mustang. Letter from congressman carte on behalf of constituent johnny R. cagle. The consumer was informed the parts were not available.

- Killeen, TX, USA

problem #28

Jul 272015

Mustang

  • miles
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the parts to do the recall repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

problem #27

Sep 152015

Mustang

  • miles
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- South Dennis, MA, USA

problem #26

Jul 062015

Mustang

  • miles

A D V E R T I S E M E N T S

Takata recall. The contact owns a 2013 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the remedy or part for the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- 3842 N River Street, VA, USA

problem #25

Feb 022016

Mustang

  • miles
S10 direct reply- expressing concern with recall of takata airbags in his 2013 Ford Mustang. The consumer was informed the parts were not available.

- Leavenworth, KS, USA

problem #24

Jan 012016

Mustang

  • miles
The contact owns a 2013 Ford Mustang. The contact stated that the part for NHTSA campaign number: 15vs21000 (air bags) was not available. The dealer and the manufacturer were contacted on multiple occasions however no estimated date was provided of when the part was expected to become available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Northville, MI, USA

problem #23

May 012015

Mustang 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Ford Mustang. The contact stated that the recall notice for NHTSA campaign number: 15V319000 (air bags) was received in may of 2015. After contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was invalid. The contact had not experienced a failure. Updated 04/13/16

- Fort Pierce, FL, USA

problem #22

Jul 062015

Mustang

  • miles

A D V E R T I S E M E N T S

I received the recall safety recall notice 15S21/NHTSA recall 15V-319 I have called Ford and they state they still don't have the replacement parts. Whats going on. I don't understand the delay they keep saying.

- Cooper, TX, USA

problem #21

Jul 042015

Mustang

  • miles
Takata recall air bag. I got a notice in July of 2015 concerning the driver air bag on my 2013 Mustang. It has now been 6 months with no resolve. I just talked to Ford motor customer service. They stated it would be second quarter of 2016 before parts are available. That could be another 6 months. This is totally unacceptable. Something needs to be done immediately. I need this car for transportation so I take my life in my hands each time I drive it. The recall states it could kill the driver or passenger or both.

- Childersburg, AL, USA

problem #20

Jan 132016

Mustang

  • miles
The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts unavailable.

- Plainview, NY, USA

problem #19

Dec 012015

Mustang

  • miles
Takata recall, I cannot drive my 2 year old car for fear that the airbags will explode, what is my resolution"?" Ford has no idea how much longer and it's already been 12 months!

- North Monmouth, ME, USA

problem #18

Jul 202015

Mustang

  • miles
Takata recall. The contact owns a 2013 Ford Mustang. The contact did not receive notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the vehicle was taken to the dealer. The service department stated that a notice was not sent out because the parts were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Bakersfield, CA, USA

problem #17

Jul 282015

Mustang 6-cyl

  • miles
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...... updated 02/11/16 updated 07/05/16.

- Bohemia, NY, USA

problem #16

Jul 012015

Mustang

  • 25,000 miles
The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 25,000.

- Boonville, MO, USA

problem #15

May 282015

Mustang

  • miles
My car is part of the takata air bag recall. The recall date was in may of 2015. I received a letter from Ford in July confirming that my car was part of the recall. I waited about two months and then I called the dealership asking if they knew when the part would be in to fix the issue. They told me they did not know when the part would be available but they would call me as soon as it was in. I called the national Ford customer service line and they informed me it would be at least April of 2016 before the part would be available. I don't think it's acceptable to wait almost one year to replace airbags that have been linked to serious injuries and deaths. I understand there is a high demand for replacement parts but they could have went with another company to get a replacement part. I am concerned when I drive my car now that if something were to happen I might be injured by the airbag that is supposed to protect me.

- Joplin, MO, USA

problem #14

May 272015

Mustang

  • 27,000 miles
I received a recall notice on my Mustang's airbags five months ago. Ford has now followed up on the original recall notice, nor will they fix the problem when I take it to a dealership. I am very much worried about the safety of my vehicle.

- Lewisville, TX, USA

problem #13

Jul 082015

Mustang

  • miles
The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair.the manufacturer was made aware of the issue. The contact had not experienced a failure. Update 01/13/16

- South Mills, NC, USA

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