This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall. My vehicle was damaged in the replacement of an airbag part where the airbag goes in the dash when it was in the dealership mechanic area being worked on. To my knowledge the vehicle was stationary and not running
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (O'meara Ford center, 400 w 104th ave, northglenn, co 80234, (303) 254-5020) and was informed that the parts were not available. The manufacturer was called, but the contact was unable to speak to a representative. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (courtesy Ford Lincoln, 1313 ne 122nd ave, portland, or 97230, (503) 255-1771) and was informed that the parts were not available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recallmessage: I drive a 2006 Ford Ranger. I would guess you know about the air bag inflator recall and the deaths involved with this particular vehicle. Well, I had both the inflators replaced in 2016. So now I got another recall notice that I have to have both those inflators replaced again. So even after I had those inflators replaced two years ago, I need to have them replaced again. Did the Ford Motor Company replace the defective inflators with two more defective inflators" have I been driving around, still, with inflators that could kill me? nobody seems to have an answer. Also, why was the Ford Motor Company allowed to replace bad inflators with bad inflators" the new recall from Ford tells me that parts are available, yet, they have no parts.(I saw my dealer yesterday) so now I am still driving around in a vehicle that could possibly kill me with a device that was meant to save me. I don't have the choice of just parking my truck until Ford feels like getting the parts. And lastly, since Ford put bad inflators in my Ranger two years ago, how do I know they are not going to do the same thing again once T my dealer gets the parts? please, any help on your part would be greatly appreciated.
I received a Ford recall notice dated January 2018 from Ford. I set up an appointment with justin hoover @ crater lake Ford, medford Oregon for repairs on January 16th. Upon arrival I was informed parts were not available. On subsequent contacts I was told the same. I called Ford's 866-436-7332 number (listed in the recall) on March 19th (case #14406815) and was informed parts were available and they were sending instructions to jim hassler at crater lake Ford for ordering. On subsequent contacts I was told parts were still not available. I then contact brain hall on March 26th @ butler Ford, ashland, Oregon and was informed parts were not available also. I subsequently talked with mark retter @ butler Ford on April 4th and 9th and received the same information. There must be a breakdown in information/communication between Ford and its dealers. Help ! ! ! my vehicle still needs to have the airbags replaced.
- Medford, OR, USA
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Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 17V788000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (frontier Ford, 3701 stevens creek blvd, santa clara, ca 95051, (408) 533-1488) and was informed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealers (anderson & koch Ford Inc., 5577 St croix trail, North branch, mn 55056, (651) 674-4465, luther North country Ford, 10401 woodcrest dr. Nw, coon rapids, mn 55433, (612) 424-7648, and gustafson motors company, 210 S river St, cook, mn 55723, (218) 666-5952) confirmed that the parts were unavailable and were unable to verify when the parts would be supplied from the manufacturer. The manufacturer was notified. The contact received several messages from the manufacturer and was awaiting a response from a chat with the manufacturer in 3 to 5 days, but there was no follow-up from the manufacturer. The contact was not experiencing a failure. Parts distribution disconnect.
Takata recall, my complaint is the run around that I get from Ford. I have called and done everything that Ford has asked me to do. I get the same answer, call your dealer and they can help. Of course the dealer can not help since they can not get the parts. I would like to know how Ford is being held accountable for all of this mess. Ford tells me not to drive my vehicle but the dealer can not supply a loaner. What happens if I am driving it and someone gets hurts, who is at fault for whatever could happen"????? I feel they way Ford is passing the buck onto the dealer not right and in turn the consumer pays for the mess. What as a consumer can I do to get something done?" thank you
Takata recall. I have received multiple letters and phone message telling me to immediately schedule an appointment with my Ford dealership to have the airbags replaced. These communications also indicate the replacement parts are available. The dealership tells me they cannot get the replacement airbags and don't know when they will become available. The Ford customer relationship center indicates the parts are available. Who is telling the truth here" am I expected to rent a car indefinetely" my insurance will only cover a rental for free for 30 days.
Takata recall. The contact owns a 2006 Ford Ranger. The contact stated that NHTSA campaign number: 18V023000 (air bags) exceeded a reasonable amount of time for repair. The dealers (five star Ford Lincoln, 711 E wishkah St, aberdeen, wa 98250 and mullinax Ford of olympia, 3121 pacific ave SE, olympia, wa 98501) both stated that the parts were not available for repair and would inform the contact when the parts became available. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Anderson Ford Lincoln in kingman, Arizona was made aware of the recall and stated that the part was unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
"takata recall" 'your dealer is autrhorized to provide a rental vehicle for your personal transportation...' my problem is the dealer tells me that they have a back log on the driver's side air bag. This has been going on for more than a year. My vehicle is my only mode of transportation and I have missed 2 doctor appointments that requires me a one and one half hour to drive. The problem is the dealer tells me that Ford will only pay for 2 days rental. I also live in a rural area of North Arkansas. At this date, the dealer is still waiting for the back order, has no cars to rent, and being in a rural area there are no car rental agencies with in a short distance.
Takata recall driver side inflator replaced 11/17/2016 - module 8L5Z 10044A74A recall 19522 passenger side inflator replaced 11/17/2016 - module 4L5Z 63043B13 recall 16903 am receiving daily warning letters from Ford, while dealer has no recall authorization notice from the company (issue is resolved). No response from Ford to vehicle owner inquiry.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign numbers: 18V022000 (air bags) and 18V023000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Malloy Ford of winchester (located at 1911 valley ave, winchester, va) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V022000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bob harper Ford, 323 E vine street, vienna, il 62995) was contacted, but could not confirm when the parts would become available. The manufacturer was notified. The contact had not experienced a failure. The VIN was not available.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called harper motors at (707) 443-7311 (4800 N us highway 101, eureka, ca 95503) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was called and the contact was placed on hold for a long period of time. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The contact stated that the dealer (bob boyd Ford, Inc, 2840 N columbus St, lancaster, oh 43130, (740) 654-1122) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact stated that several other Ford dealers were contacted, but they also had no parts available and a long waiting list. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called wright Ford at (541) 548-2138 (1835 S hwy 97, redmond, or 97756) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA campaign number: 18V023000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Moyer Ford (2980 S mckenzie St, foley, al) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2006 Ford Ranger. The contact stated that the recall notice for NHTSA campaign number: 18V02300 (air bags) was received in January of 2018. After contacting the local dealer (asheboro Ford in asheboro, nc), the contact was informed that the parts needed to repair the defect were not yet available. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Hillsborough, NC, USA