This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When I took my car to the shop they also discovered that my right rear spring was completely broken. I have seen that this has been a constant problem for other owners as well!!!! I know that there was also an investigation done but no recall. There was a recall on the front springs (which I have already had a problem with!) and I am concerned that the rear springs have not been recalled. I have seen more complaints about the rear spring than the front. I'm just glad I noticed it before it had a chance to cause a blow out of the tire. I drive 65mph to work and the thought that it could have caused a very serious accident unnerves me. I'm very aggravated that Ford has done nothing to fix this problem. Until now I have always had a good experience with Ford vehicles but at this point, I'm not sure that I would ever buy another.
On Nov. 5,2007 at approx. I had my oil changed and tires rotated at monroe. When they discovered that my right side rear spring was broken. Is this a manufacture defect" and if so how do I get re- imburse "thank you della donato
Traveling on the highway at approximately 70 mph when a rear coil spring broke and punctured the tire. Fortunately I was able to pull the car off to the side of the road without further incident.
- Pittsburgh, PA, USA
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2000 Ford Taurus blt. 12/2000 101,190 miles - had tires rotated - tech's found right rear spring broken and cutting into the inside sidewall of tire approx. 3/16 of an inch. No noticeable sagging of vehicle. Tech's ground down the springs cutting edge and mounted spare. Labor day weekend unable to have repaired until after holiday. No accident, as was caught in time and not driven. We have tire and strut/spring.
I went in for a routine oil change and it was time to rotate my tires. I asked them to rotate and they notified me I had a broken rear left coil spring and that they recommend change both coil springs and struts for a cost of $830 cdn parts, labor. I was surprised having owned a handful of vehicles never once had a coil spring break. The puzzling part is I rarely carry any passengers in the rear. For now I guess I am fortunate to catch it before it blows a tire while on the highway like indicated by others. I need to address this soon. I was looking for Ford to cover the cost of this premature part failure.
The contact owns a 2000 Ford Taurus. While he sat in the driveway, he heard a loud explosive sound. He noticed the driver front coil spring broke and punctured the tire. The front tires were repaired as part of a recall. Approximately two years later, both rear coil springs broke, however they did not puncture the tires. As of August 1, 2007, the rear coil springs were being repaired. The failure mileage was 65,000 and the current mileage was 101,000. Updated 02-01-08.
Car started making noises when brakes were applied; promptly took car to mechanic, who determine D both rear coil springs broke. One front coil spring previously broke, puncturing tire, and both front replaced 2003.
Front and rear suspension spring broke on the 2000 Ford Taurus. There was a recall on this exact issue, but I was told this vehicle did not qualify for the recall. I heard of many other owners of this make of vehicle with the same problem, with the front and back springs malfunctioning, and they have not had them covered by the recall. I think the recall should be expanded to cover more vehicles and include the rear springs also! this is a dangerous defect in the car and Ford should be held accountable.
Passenger side rear coil spring broken, and slid down to next coil, leaving very sharp point of broken coil very close to tire sidewall. Could have sliced tire and caused a blowout while driving, which could have been very injurious to me.
The contact owns a 2000 Ford Taurus. The contact stated that his vehicle's rear spring has failed. Ford stated that it is not there problem and transferred him to NHTSA. He stated that the front springs failed two years ago under a recall in which his vehicle was included. The front springs and shields were replaced. The vehicle is currently in the shop. The VIN, engine size, and transmission type were unknown. The current and failure mileages were 90,000. The consumer stated that both rear springs were broken and that's why the tires were punctured. Updated 07/10/07
In July 2006, the front coil springs of my 2000 Ford Taurus failed even after I followed a recall notice and had the shields placed on my car. This failure was fixed. Now in May 2007, the back coil springs fail for the same reason but are not covered under the original recall. How can this be ? there is a defect in the mfg of the springs or the specification to build them. The same salt that corroded the front, corroded the back. This recall should be expanded to include both front and back coil springs.
Both rear coil springs on the 2000 Ford Taurus broke approximately at 80,000 miles along with rear stabilizer bar mounts. There was no damage to tires, but I was told this was a major safety hazard as the tires could be punctured by the broken springs. The front coil springs were recalled for the same issue, however, no recall on the rear springs even though the same danger existed. The repair bill will be settled today, and I anticipate it to exceed $500 for this problem. There should have been a recall on all 4 coil springs on the Ford Taurus models affected.
The contact owns a 2000 Ford Taurus. While driving 35 mph, the rear of the vehicle began to shake. The contact noticed that the rear driver side tire was flat. The mechanic stated that the rear coil spring had failed and punctured the tire. There is a recall for the front coil springs (recall # 04V332000). The contact feels his vehicle should be included in the recall. The current and failure mileages were 47,000. Updated 06/08/07
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- Cadogan, PA, USA