This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Ford Taurus. While driving 70 mph the rear driver's side tire blew out on dry road conditions. The road side service replaced the failure with a spare tire. Dunn tires diagnosed the failure as the rear coil springs. The tire could not be replaced until the rear coil springs were repaired. The contact has the damaged tire. The current and failure mileages were 89,000.
Began hearing noises from the rear of the car. Removed rear tires and found both rear coil springs broken. One was cutting into the tire!!! I understand this is a common problem with the Ford Taurus.
The rear spring on my 2000 Ford Taurus have failed. Sudden failure. My car started to skid and I nearly ran into a traffic sign. The spring has detached from the rear strut and is rubbing against my tire. I am very fortunate this did not happen at 65 mph. The front springs are covered by a recall but the rear springs are not. Why"?" this is the same safety problem that the front spring had. I now have to have my tire replaced and I can't drive my car.
The contact owns a 2000 Ford Taurus. The contact heard a grinding sound while driving under 45 mph. The contact removed the tire from the vehicle and noticed that the passenger rear coil spring failed and cut into the rear tire about a 1/3 inch. The contact will tow the vehicle to the dealer on April 12, 2007. The current and failure mileage was 85,000.
- Warren , OH, USA
Search CarComplaints.com for these popular complaint phrases...
The 2000 Ford Taurus rear coil spring broke while on the highway, and I did not hear any crushing sound or noise. When I tried to stop I heard noise. I went out, and the rear left tire was burning. Front spring had same problem 2 months ago.
On 4/1/2007 I was exiting parking in front of my home. Heard a loud bang. Car froze. Upon examination I found that the left front coil spring had cracked, exploded, punctured the tire and locked up the forward movement of the car, all in the space of 3 feet. Being Sunday with no service available I looked up recalls on the Ford site, for 2000 Taurus and found recall 04S17 for the front coils. Upon sending my car on Monday to the dealer. I subsequently was informed that the rear coils were cracked and also needed replacement. I called Ford customer service to inquire as to why I hadn't received a recall notice and was told the 04S17 was a customer convenience recall only, not a safety recall. The rear coils were not covered but were the same units as the front ones. This is wrong. The front should be a safety recall as in my case, in only 3 minutes I would been on the highway with my family and grandchild at 55 mph and the car would have flipped at that speed. Secondly, the rear coils could do the same as they came from the same parts batch(according to Ford parts) and need to be replaced before we are confronted with another Firestone situation from Ford, that destroyed my 1996 Mercury Sable.
The contact owns a 2000 Ford Taurus. While driving 10 mph tboth the driver's side and passenger's side rear coil springs failed. The coil springs detached and punctured the driver's side tire while also damaging the passenger's side rear tire. A few weeks prior to the failure the contact noticed the rear end of the vehicle was lower to the ground than usual. The dealer stated that the coil springs must be replaced. Ford advised the contact to pay for the repairs, but offered to reimburse the contact if a recall was issued in the future. The contactwas currently arguing with Ford and requesting that they assume the cost for all repairs. The current mileagewas 101,000, and failure mileage was 100,000.
I own a 2000 Ford Taurus and had the front coil springs replaced by a Ford recall. I now have a rear coil spring that is broken in three places and it needs to be replaced. Ford acknowledges that it is the same part, but it won't be replaced for free.
My wife purchased a 2000 Ford Taurus in 2001 the vehicle has had some problems but nothing to out of the ordinary until 033107 on this day my wife went to drive the vehicle and the front drivers side tire was rubbing the wheel well I then proceeded to take it to the Ford dealership and they told me that the front coil spring was broken and it would be covered by an extended warranty that they had done due to common problems that they were having w/ these springs. Upon completion of the inspection of the vehicle they found that the drivers side rear spring was broken as well they stated was not covered they only cover the front springs and that I would have to pay a considerable amount for this repair so I chose to purchase the springs for the rear of the vehicle after talking with the 800 people that said they don't have a reason to cover them but why wouldn't you cover them if the front ones are known to break and they are the same component I just feel that if these springs are breaking that it should be a huge concern to every one and their loved ones we all share the same roads and what if they were to break at 65mph shouldn't we correct the problem and just recall the suspension components ie all four coil springs.
- the contact owns a 2000 Ford Taurus. While driving 25 mph the contact heard a loud noise coming from the front end of the vehicle. The dealer informed the contact that one rear coil spring and front two coil springs were fractured. The dealer stated the coil springs were defective. The front two coil springs were repaired as part of recall #04V332000. The dealer stated there was no recall on the rear coil springs. The contact felt that the rear coil springs should be included as part of the recall. The vehicle currently has 63,000 miles.
- the contact owns a 2000 Ford Taurus. While driving the vehicle at 10 mph she heard a loud noise. The contact was able to drive to a nearby repair shop. The mechanic determined that the rear spring failed and punctured the rear driver's side tire. There were no injuries. The failure mileage was 71,282. The mechanic replaced the rear coil springs. The vehicle was still making noises, and the contact was taking the vehicle to a Ford dealer. The contact has the repair invoice. The consumer states that getty service the wrong part on the vehicle. The consumer took the vehicle to walls Ford and they repaired the vehicle. The dealer stated that he repaired rear struts and rear shock absorber. The sway bar links were replaced. Updated 05/04/07
Left rear coil spring is broken, causing safety concern regarding possible tearing of tire by broken spring. This exact situation caused a recall by Ford of front springs but they refuse to extend to rears.
The contact owns a 2000 Ford Taurus while turning into the driving 5 mph the contact heard a noise near the rear driver side tire. The tire was flat. The coil spring caused a 1 inch cut in the tire. The contact stated there was a recall#04V332000, for the front coil springs. However, there has not been a recall for the rear coil springs. This was the third occurrence with the coil spring failure. The dealer has not inspected the vehicle. The current and failure mileage were 59,800. Update 04/17/07.
Own a 2000 Taurus ses with 68,000 miles. While the car was parked in garage, my wife and I just got home with our pick up, we got out of the truck and we heard a loud shot like noise. I looked around under the Taurus and found that the right rear coil spring fractured. Having a family we were thankful that we were not driving it at the time.
- contact owns a 2000 Ford Taurus, and while the contact heard a clanking G sound. The contact took the vehicle to local mechanic, and the mechanic stated that a sharp jagged edge of the coil spring gouged the inner side wall of the left rear tire and snapped. The right rear coil spring snapped as well, but the spring was not into the tire. The current an D failure mileage were both 87600. Updated 04/12/07.
- while driving the 2000 Ford Taurus on a secondary road the contact heard a loud noise in the rear of the vehicle, assuming that she hit a bump on the road she continued to drive. On 01/22/07 the contact took the vehicle into the dealer for an oil change and for a tire rotation. At the dealer the service advisor stated that the rear springs were cracked and needed to be replaced. When the contact picked up the vehicle from the dealership and drove the vehicle home, she was concerned that the vehicle did not seem right. The contact took the vehicle back to the dealer, and the service advisor determined that the vehicle needed to get the struts replaced. The advisor had worked on five Ford Taurus within a short period of time with the same failure. The failure mileage was 117000, and the current mileage was 118000. Updated 03/30/07.
- the contact owns a 2000 Ford Taurus. The contact stated that both of the rear coil springs fractured. The contact learned this because the car was taken to dealer for an oil change, and while the vehicle was on the lift, the contact found that both coils fractured. The failure mileage was 75000, and the current mileage was 76000.
A D V E R T I S E M E N T S
- Westlake, OH, USA