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CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.
The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
8.8
pretty bad- Typical Repair Cost:
- $670
- Average Mileage:
- 91,850 miles
- Total Complaints:
- 48 complaints
Most Common Solutions:
- replace front springs and struts (29 reports)
- coil springs replaced (10 reports)
- not sure (4 reports)
- replace spring, strut, stabilizer bar and tire (4 reports)
- replace spring, strut, stabilizer bar & tire (1 reports)
suspension problem
Helpful websites
- No one has added a helpful site for this 2002 Taurus problem yet. Be the first!
A D V E R T I S E M E N T S
Contacted Ford Service in the area and they stated that the year, 2002, was not part of the original recall for this problem. Judging from the other complaints on this site looks like Ford is simply turning their backs. The car is titled as a 2002 Taurus however it was built and commissioned on 10/9/01. According to Ford the end of the campaign, nice term, for the problem of broken springs applied only to the 2001 model and ended for vehicles manufactured up until August 01. The fix for the 2001 was to install protective spring shields. Wonder why these shields never were applied to the 2002 model year. I am guessing that the cost to repair this is going to be in the neighborhood of $600.00 which includes a new tire. Inconvenience, safety, headache and a real pain in the $%*. Way to go Ford. It's no wonder the Japanese are eating your lunch. This is not a dead issue with me yet.
- Robert B., Darlington, PA, US