Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...

8.8

pretty bad
Typical Repair Cost:
$652.00
Average Mileage:
92,267 miles
Total Complaints:
47 complaints

Most Common Solutions:

  1. replace front springs and struts (28 reports)
  2. coil springs replaced (10 reports)
  3. not sure (4 reports)
  4. replace spring, strut, stabilizer bar and tire (4 reports)
  5. replace spring, strut, stabilizer bar & tire (1 reports)
2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments (Page 3 of 3)

« Read the previous 20 complaints

problem #7

Dec 112006

Taurus SE Wagon 3.0L

  • Automatic transmission
  • 67,240 miles

A D V E R T I S E M E N T S

I have been fighting with Ford Canada for 18 months now. I know there are hundreds of complaints for this problem on U.S. based car sites but I am having no luck to find a Canadian site.... yet I know there is the identical problem here... have even heard from someone in another province with the same tale of woe. The tow truck driver who towed my car had seen at least 6 identical cases in the previous 3 months and that's in a fairly small town. Ford Canada's honcho tells me that it is a "coincidence" that this happened to my car and that Ford Canada has no connection with Ford U.S.so I can't use that comparison! Does he think I was born yesterday? The guy is an arrogant rude man on the phone and told me that I can forget getting anywhere with this! You can bet I'll NEVER buy another Ford! Their customer care is crap!

- , Bracebridge, ON, Canada

problem #6

Mar 302008

(reported on)

Taurus SEL 3.2L V6

  • Automatic transmission
  • 77,159 miles

This car only has 77,000 miles on it, I don't drive through pot holes,or fast over bumpy roads. When the stupid front spring on the drivers side broke. I was only pulling into the alley by my driveway. It just snapped in two. I really feel that ford should fix it, not me! I've had other fords and even chevys and never had this problem. Thank goodness it didn't hurt the new tires on the front! I already had an appointment to see why the emissions light keeps coming on and doesn't want to accelerate , filter(?) yes but sometimes it doesn't do it for weeks.

- , Byesville, OH, USA

problem #5

Mar 272008

Taurus SES 3.0L

  • Automatic transmission
  • 114,900 miles

The driver's side front coil spring broke and hit the left front tire while my wife was driving this car. My wife started to notice a problem with the car's front end, while driving home from work. She slowed down and was able to get off of the road just in time for the tire to explode! I do mean explode! She was less then 100 yards from the freeway entrance ramp.

I found out that this is a common Taurus problem. There has even been a recall on model years up to 2001, which involves replacing both front coil springs. When I called the dealer, they ran my VIN number and said that this car was not included in the recall. Go figure. This model uses the exact same coil spring as the ones recalled!

Fixed it myself. With towing and parts and a new tire it was close to $400.00. I suppose I will now need a front end alignment, which will be another $70.00 or $80.00. Does not include chasing parts and working time, which was extensive.

This is a real safety issue on these cars that Ford has never made me aware of. I am the original owner of this car.

Shame on FORD!

- , Canal Winchester, OH, USA

problem #4

Dec 122007

Taurus

  • Automatic transmission
  • 83,264 miles

A D V E R T I S E M E N T S

My front coil spring snapped without impact. I was shocked to think I had just driven over a highway and upset to think what might have happened had I been on the road one minute longer. I had parked the car in my mother's yard. As I backed out of the driveway, the front driver's side fell to the ground. It had tore my wheel apart. I contacted Ford and they will not pay the cost. I do not feel safe in the car as I have read that the rear wheel springs have let go also. I am worried about the other front spring snapping also. I have read on this site where newer cars have also had the same problem, that leads me to wonder if the defective coil spring problem was really every solved?

- , Sydney, Nova Scotia, Canada

problem #3

Dec 112006

Taurus SE Wagon 3.0L

  • Automatic transmission
  • 67,240 miles

I have had trouble finding Canadian sites for this problem. I immediately wrote to Ford Canada when it happened, because I found loads of complaints on US sites and I know that there was actually a recall for the identical problem in the US on Ford vehicles from 1992-2004 models. Mr. Larry Nurse of Ford Canada tells me that it is a "coincidence that this happened to may car and that Ford Canada is in no way connected to Ford U.S. What a crock of crap is that??? I am sure since mycarstats.com has hundreds of the identical complain listed, it is a PROBLEM. Like all the others, I lost a brand new tire as well when it happened. Thank heavens I was just backing out of the driveway and not on the highway when it occurred. I will NEVER deal with Ford again.

- , Bracebridge, ON, Canada

problem #2

Dec 102007

Taurus SE V6

  • Automatic transmission
  • 86,000 miles

Spring shattered, driving on smooth road, fair weather. Spring tore entire inside sidewall of tire apart. This happened ten minutes from freeway offramp. If it would have happened at freeway speed it would've stopped the tire completely possibly causing a rollover or collision. I have been told that this is a common issue but no recall. I had a similar problem with my last vehicle ('96 Ford Windstar). I will never own another ford! This company takes no responsibility and cuts corners at the cost of lives.

- , Sebring, OH, USA

problem #1

Apr 122007

(reported on)

Taurus SES V6

  • Automatic transmission
  • 89,000 miles

Broken front spring... apparently common problem but not included in Ford's recall.

- , Morrow, OH, USA

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