Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100,034 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments (Page 2 of 8)

« Read the previous 20 complaints

problem #134

Jul 262013

Taurus 6-cyl

  • 95,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus. The contact stated that while driving approximately 55 mph, an extremely loud noise emitted as the vehicle began to swerve. The vehicle was maneuvered to the side of the road where the contact noticed that the front driver's side coil spring had fractured due to corrosion. The vehicle was then towed to the contact's residence and was not repaired or diagnosed for the failure. The manufacturer was notified of the defect. The approximate failure mileage was 95,000. A section of the broken spring punctured the tire causing it to blow out. The two front tires were replaced at a cost of $300. Two new front strut/spring assemblies were installed. Parts $220 labor $175, broken stabilizer link $19.68. The right front strut was replaced as a precaution as the spring was rusty.

- Chelmsford, MA, USA

problem #133

Jun 092013

Taurus 6-cyl

  • 99,103 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving approximately 15 mph, the passenger's side coil spring fractured and punctured the front passenger's side tire. The vehicle was taken to a private mechanic where it was diagnosed that the front passenger side coil spring needed to be replaced. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 99,103.

- Jerusalem, OH, USA

problem #132

May 152013

Taurus 6-cyl

  • 83,350 miles
Brought car in for inspection and the rear coil spring fractures almost slicing the tire. Why is this not a recall as the number of complaints are quite enormous. Plus this is dangerous and a life could be lost!

- Williamsville , NY, USA

problem #131

May 082013

Taurus

  • 109,833 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus. The contact stated that the front driver's side coil spring fractured. The vehicle was towed to the dealer where the coil spring was replaced. The VIN was not available. The failure and the current mileage was 109,833.

- Pittsburgh, PA, USA

problem #130

May 102007

Taurus 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving in reverse approximately 5 mph, a loud noise emitted outside of the vehicle. The contact noticed that the front passenger's side tire was deflated and exhibited a puncture as a result of the fractured coil spring. The vehicle was not repaired. The contact stated that the failure was experienced several times. The manufacturer had not been notified of the problem. The approximate failure mileage was 100,000. Updated 06/18/13 the consumer stated the coil springs in the front failed 3 times as well as 2 in the back. This failure punctured 3 tires causing them to go flat. Updated 06/24/2013

- West Jefferson, NC, USA

problem #129

Apr 292013

Taurus 6-cyl

  • 165,000 miles
I looked up my car recalls and there where 3 and when I called Ford they told me that this website is wrong and there is no recalls. Even when everything that is wrong with my car is on the recalls. I just need to known what to do now.

- St. Louis Park, MN, USA

problem #128

Mar 092013

Taurus

  • 161,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus. The contact was driving approximately 50 mph when a loud noise emitted outside of the vehicle. The contact continued to drive to her destination and later noticed that the front driver's side tire was deflated. The tire was replaced with the spare tire. The vehicle was then taken to an independent mechanic, who advised that both front coil springs were fractured and had punctured the tire, causing the failure. The vehicle was repaired and both tires were replaced. In addition, both rear coil springs were also recommended to be replaced. The repair was not performed. The manufacturer was notified of the problem. The approximate failure mileage was 161,000.

- Maple Grove, MN, USA

problem #127

Mar 092013

Taurus 6-cyl

  • 48,000 miles
Took car to tire shop for wheel alignment. Shop called to us that right rear spring broke at top of coil near the rubber damper. No accident has ever occurred with this vehicle. Told by shop both rear springs must be replaced for safety purposes. Shop and local Napa store confirmed that this problem is rampant on older Ford Taurus models. Found online that 99-01 Ford Taurus has already been recalled for this issue, but not 2002 model. Spoke with Ford today and put them on notice about this problem.

- Reynoldsburg, OH, USA

problem #126

Jan 312013

Taurus 6-cyl

  • 94,323 miles
This incident is like the others previously filed. The left front coil spring broke and popped the tire. Actually slicing inside the tire. The mechanic said he sees this problem alot. There should be a recall. I had to change both front springs for the safety of the vehicle.

- Lith, IL, USA

problem #125

Feb 232013

Taurus

  • 90,866 miles
Left front coil spring snapped in two places - approx 3/4 of a coil at the top and approx 1/2 coil at the bottom. Sliced tire all the way through the inside sidewall - almost all the way around. Also damaged the top mount of the sway bar link. This is my daughter's car. Had this occurred at speed on a two-lane highway I shudder to think of the result - the drag would have sent the car immediately into oncoming traffic! as possible background, we had a cold snap recently where the temp got down to single digits. My daughter's Taurus was parked beside our garage. There was a sudden loud, metallic bang in the area of her car - sounded almost as if a rock had been thrown at it - but even louder. I went outside to investigate but I couldn't see anything obvious. Next time my daughter attempted to drive the car she only got a few feet down the drive when she stopped to alert my wife of a 'horrible grinding noise'. my wife thought it was just rusty brakes due to non-use of the car while she was away at college. When my daughter put it back in gear and pulled out into the street the left front corner collapsed to the ground. I had the car repaired today but now I'm seeing evidence on the internet that these coil springs have been failing and continue to fail even beyond the 1999-2001 models previously recalled. I also have a 2004 Sable and a 2007 Taurus. How can I not be concerned about a possible spring defect on them as well"? regardless, how can Ford be allowed to trivialize our lives with such a glaring risk which can only be mitigated by proactive recall? (it sure would help to know the resolution of prior recall - was it better metal or thicker coil spring") anyway, please help!

- Greendale, WI, USA

problem #124

Feb 102013

Taurus

  • 75,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus. The contact stated that while driving 40 mph, the passenger side coil spring fractured and destroyed the front passenger side tire. The contact stated that he ordered a spring and a strut and would personally repair the vehicle. The manufacturer was notified and stated there was no recall and offered no other assistance. The vehicle had not been repaired. The failure and current mileage was 75,000.

- Little Fork, MN, USA

problem #123

Feb 032013

Taurus 6-cyl

  • 134,345 miles
I have had to replace all the coil springs on my 2002 Ford Taurus. I was lucky not to be on the highway when the front one broke. I was more or less setting idle when it broke. The spring went through the tire. I have been told other people have had the same problem. Ford Motor Company should have to do something about it.

- Sugar Grove, VA, USA

problem #122

Feb 062013

Taurus 6-cyl

  • 159,000 miles
The vehicle was parked in garage when this incident happens. I heard a loud noise and noticed front driver side tire blew. After I removed the tire I realize the front driver side coil spring fractured and punctured the tire. As I think it is a safety concern I called Ford informing this incident. The vehicle was towed to a local garage and my mechanic advised to change both sides of front coil springs and struts. The vehicle will be repaired in two days.

- West Lafayette, IN, USA

problem #121

Jan 272013

Taurus

  • 90,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while reversing at approximately 5 mph, the front driver's side tire blew. The contact exited the vehicle and discovered that the tire was shredded. The vehicle was towed to an independent mechanic for diagnostic testing. The mechanic stated that the coil springs fractured and punctured the tire. The mechanic advised that the coil springs, struts and sway bars needed replacing. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure and current mileage was 90,000.

- Milwaukee, WI, USA

problem #120

Jan 262013

Taurus 6-cyl

  • 95,116 miles
Left front coil spring came loose and shredded tire on 2002 Ford Taurus wagon with 95,116 miles. Ford customer service representatives [xxx] said that this failure was not related to NHTSA recall 04V33200 for defective coil springs on 1999-2001 Ford Taurus. Ford refused to pay for the repair. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- State College, PA, USA

problem #119

Jan 022013

Taurus

  • 160,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while reversing, he heard a loud noise. Upon inspection, it was found that the front passenger side coil spring had failed, puncturing the tire. The vehicle was not taken to the dealer. The manufacturer was contacted about the failure. The vehicle was not repaired. The failure and current mileages were 160,000.

- Windber , PA, USA

problem #118

Dec 102012

Taurus 6-cyl

  • 126,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving approximately 5 mph, the front driver's side tire had become flat. The contact exited the vehicle and discovered that the tire was shredded. The vehicle was later to towed to an independent mechanic where they advised that the coil springs were fractured, puncturing the tire. The vehicle was repaired. The manufacturer was contacted and offered no assistance. The failure and current mileages were approximately 126,000. Updated 05/23/13 05/31/2013

- Lansing, MI, USA

problem #117

Dec 042012

Taurus 6-cyl

  • 109,290 miles
While backing my car out of the driveway, I heard a loud pop, followed by a hissing sound in my front left tire (the drivers side). I thought I ran over a nail and immediately stopped to investigate. Seeing just a flat tire I tried pulling back into the driveway to change the tire, however the car would not move. I investigated further and discovered the spring had broken and was impaled in my recently purchased new tire! I hate to think what would have happened if I was driving at highway speeds - I would have lost all control and probably would have had a very serious accident!!! I noted many complaints have been filed and there was a recall on the front springs on Ford taursus' ending in 2001. I strongly urge the NHTSA to please extend that recall to include the newer Ford Taurus' that seem to still experience this extremely dangerous and potentially deadly defect. How many lives have to be lost or property damaged before Ford is held responsible?

- Hewitt, NJ, USA

problem #116

Aug 012012

Taurus

  • 125,000 miles
I was told that my Taurus' rear coil springs were broken and could puncture my tire. After noticing that my car was very low in the rear, I took it in to get an estimate. To just fix the back it would be around $800, which is ridiculous for what my car is worth. It is 10 years old and has numerous other problems. After doing some research, I found that this is a common problem in Ford cars, and a big problem in Taurus'. so much that there was a recall on previous years, but not on the 2002. I have read numerous complaints from other 2002 Taurus owners about the same problem, but no remedy from the company. If this is a common problem, why not fix it in all models it affects? I would rather not die in a car crash in order to get my point across to the company about this ongoing problem. Regardless of the numerous electrical problems I have had prior, I still considered getting another Ford when it was time to buy a new car. However, with this fiasco, I am now absolutely certain I will never buy another Ford again, and never positively comment on Ford cars.

- Peoria, IL, USA

problem #115

Oct 252012

Taurus 6-cyl

  • 85,541 miles
Left front spring broke and punctured the tire and a link.

- Midland, MI, USA

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