Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...

10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
100,034 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments (Page 3 of 8)

« Read the previous 20 complaints

problem #114

Jul 122012

Taurus 6-cyl

  • 122,000 miles

A D V E R T I S E M E N T S

I noticed the rear of the car sitting low. Upon inspection it was found both rear springs were fractured, and fracture was very near tire.

- Plainfield, IL, USA

problem #113

May 172011

Taurus 6-cyl

  • 168,000 miles
Happened while the vehicle was parked in garage; heard a loud sound and suspected the coil spring suspension, since I knew about this problem from previous owner complaints from this website. Left coil spring broke and tore a big gash on tire and went flat. Called Ford dealer in dearborn, mi and they told it was covered as a recall; towed my car out there and they changed their story and told this VIN was not covered and 2001 model year was. What a joke. Promptly, I towed it out of there (did not want to give them anymore business) and got it replaced outside. Cant believe Ford does not want to acknowledge this problem even though it is a extremely dangerous situation especially while driving at high speeds and can happen to any of the coils. Very bad quality steel used in coil spring and problem seems to be prevalent in salt-belt states. Even the tow-truck driver was casual about it saying he is seeing it too often (especially with cars with high miles). Ford has lost a possible future customer and switching over to a quality oem from now on. Bye bye Ford.

- F Hills, MI, USA

problem #112

Jun 062012

Taurus 6-cyl

  • 96,700 miles
I was driving down the road (garden state parkway) and all of sudden, my front right tire got completely flat at full speed. After towing truck came and changed the spare tire on. Five minutes later, the front left tire went totally flat. The repair shop told me both front coils failed and needed to be replaced.

- Langhorne, PA, USA

problem #111

Apr 172012

Taurus 6-cyl

  • 68,500 miles

A D V E R T I S E M E N T S

The vehicle left the driveway and approximately 30 seconds later the front right front spring broke, coming out of its normal position, uncoiling, the sharp edge of the spring contacting the front right tire, ripping an approximate 24 inch tear in the tire causing instant tire deflation. The incident occurred at approximately 25 mph.

- Mantua, OH, USA

problem #110

Mar 232012

Taurus 6-cyl

  • Automatic transmission
  • 100,000 miles
The contact owns a 2002 Ford Taurus. While driving approximately 20 mph the contact heard a loud popping sound and noticed the drivers side tire was flat. The contact was unable to control the vehicle and it crashed into a curb. The contact replaced the flat tire with the spare tire. The vehicle was taken to a tire shop where the mechanic stated the front coil spring fractured and had to be replaced. There was a voluntary recall for the failure but the manufacturer stated the VIN was not included. The vehicle was not repaired. The approximate failure mileage was 100,000. Updated 5/11/12

- Streamwood, IL, USA

problem #109

Feb 292012

Taurus

  • 136,000 miles
The contact owns a 2002 Ford Taurus. While parked, the contact noticed that the front driver's side tire had become flat. The contact inspected the vehicle and noticed that the front coil spring was fractured and had punctured the tire. The vehicle was not taken to the dealer for diagnostics or repairs. The approximate failure mileage was 136,000.

- Warren, PA, USA

problem #108

Feb 232012

Taurus

  • 65,000 miles

A D V E R T I S E M E N T S

The contact owns a 2002 Ford Taurus. The contact stated that after getting into her vehicle and starting, she heard a loud noise. After inspecting the vehicle she noticed that the coil springs on the front driver's side were fractured and had punctured the tire. The vehicle was towed to a dealer where they advised her that the vehicle was not included in NHTSA campaign id number 04V332000 (suspension:front:springs:coil springs). The vehicle had not been repaired. The manufacturer was contacted and they offered no assistance. The failure and current mileages were approximately 65,000.

- White Haven , PA, USA

problem #107

Feb 032012

Taurus 6-cyl

  • 82,000 miles
Had a front spring break a 83000 and a rear spring at 135567 both on driver side total cost of repairs was 900 $$$.

- Huntington, IN, USA

problem #106

Feb 142012

Taurus 6-cyl

  • miles
Front left coil spring broke and tore up tire.

- Frankenmuth, MI, USA

problem #105

Jan 282012

Taurus

  • 126,000 miles
Driver side coil spring broke and cut into tire deflating it. Smoke from wheel-well backed up traffic - limped to a side street on flat tire. Replaced coil spring and tire. Really worried about serious accident should other spring break on highway at higher speed. I don't understand why this has not been a recall item especially since these are the same coil springs as on the '01 model for which there was a recall.

- Harrisburg, PA, USA

problem #104

Jan 272012

Taurus 6-cyl

  • 35,200 miles

A D V E R T I S E M E N T S

On approximately 01-27-12 we noticed vehicle was not riding smoothly. Vehicle was brought to Ford Agency on 02-06-12 where vehicle was originally purchased on 10-11-02. We were informed that both rear coil springs had to be replaced at a cost of $550.72 which we agreed to. Mileage on 02-06-12 was 35,373. This current report is preceded by our ODI number 10260740 filed on 03-04-09 reporting failure of our front end coil springs replaced at a cost of $617.71.

- Peabody, MA, USA

problem #103

Feb 052012

Taurus 6-cyl

  • 89,000 miles
Started vehicle, put foot on brake and put into drive. As soon as the vehicle began to move forward, there was a loud bang. The left front of the vehicle nosed down, and I stopped. Inspection of vehicle showed broken left front spring.

- Grand Blanc, MI, USA

problem #102

Jan 232012

Taurus 6-cyl

  • 183,000 miles
Backing out of parking space heard noise and then the right front tire blew out. After removing the tire found that the coil spring had fractured and punctured the tire.

- Mt Gilead, OH, USA

problem #101

Jan 012012

Taurus

  • 162,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that the front passenger side coil spring failed. While reversing, the contact heard a loud noise coming from the front end. The contact inspected the vehicle and noticed that the front passenger side coil spring fractured and pierced the tire. The vehicle was not taken to the dealer. The vehicle was not repaired. The failure and current mileages were 162,000. The VIN information was not available.

- Pataskala, OH, USA

problem #100

Jan 022012

Taurus

  • 106,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that while driving 5 mph, the front driver's side coil spring fractured and pierced the tire. The vehicle was not taken to have the failure diagnosed or repaired. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 106,000.

- West Salem, OH, USA

problem #99

Dec 312011

Taurus 6-cyl

  • 75,810 miles
New years eve with my husband myself, son and his fiances daughter in the car, driving on interstate at 70mph, heading to restaurant, rt front coil broke. Thank god it didn't slice tire and cause a blow out and kill us or someone else. Why has there been no recall on coils installed on Ford Taurus newer than 2001?? this is the second incident of coil failure on my car, a back one went a few years ago.

- Pine City, NY, USA

problem #98

Feb 052007

Taurus 6-cyl

  • 35,546 miles
Backing out of garage heard loud leak of air. Thought flat tire. When about to change tire discovered coil broke and slashed tire. Thank god didn't happen a couple weeks before when son borrowed car and was driving on highway out of state. Of course no recall on these coils so had to pay out of pocket cor 2 new rear coil springs and labor to install. Checked on internet and read hundreds of posts on this problem with the Taurus. Why not a recall on this year??

- Pine City, NY, USA

problem #97

Nov 202011

Taurus

  • 69,000 miles
The contact owns a 2002 Ford Taurus. The contact was driving approximately 5 mph when the front driver's side coil spring fractured. The vehicle was taken to an independent mechanic and was repaired. The failure recurred approximately one month later on the front passenger side coil spring. The vehicle was towed to an independent mechanic to be repaired. The manufacturer was not made aware of the failure. The failure mileage was 69,000. The VIN was unavailable.

- Syracuse, NY, USA

problem #96

Dec 192011

Taurus

  • 120,000 miles
The contact owns a 2002 Ford Taurus. The contact stated that the driver front coil spring failed. The contact found that the coil spring had also punctured the front driver side tire. The manufacturer was made aware of the failure but the vehicle was not repaired. The failure and the current mileage was 120,000.

- Jamesville, WI, USA

problem #95

Nov 022011

Taurus 6-cyl

  • 62,200 miles
2002 Ford Taurus almost got on fire on 11/2/11. There was gray smoke and horrible burning smell coming out of the front of Ford car. Called the police dept, they came and found a belt broke.... if it were not for the police persons that came to let me know what the problem is and what to do, along with the fact (and luck) I had that I was not driving on the street with speed, the entire vehicle could have caught on fire and produce even more damages for myself and anyone that could be around. Ford, tk, and Firestone has the details of.. all problems on this vehicle and what has been repaired....update 01/20/12 the serpentine belt broke. The consumer also stated the suspension system needed to be replaced. Updated IVOQ 03/07/12

- Port Saint Lucie, FL, USA

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