Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: Most people need a car where the coil springs don't puncture or shred tires while driving. The Taurus fails in that respect.

The 1999-2003 Ford Taurus has a huge problem with coil springs breaking, which can puncture or even shred tires while driving.

The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,395 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Ford Taurus suspension problems

suspension problem

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2002 Ford Taurus Owner Comments (Page 7 of 15)

« Read the previous 20 complaints

problem #177

Feb 032010

Taurus

  • 130,000 miles

A D V E R T I S E M E N T S

Driver's side spring broke destroying the tire, bending the strut and breaking the sway bar link. The car had to be towed and the repair was over $550. The car was parked when the incident occurred.

- Two Rivers , WI, USA

problem #176

Feb 022010

Taurus

  • 82,345 miles
I own a 2002 Ford Taurus that I purchase new. On 0202/10 my wife was backing the car out of the garage when heard a load bang, and the car suddenly stop. She noticed the front tire was flat, and when I removed the tire I notice that the front coil spring was broke. I'm very happy she wasn't driving 55 mph at the time it broke. I did some checking and found out there was a recall on this coil spring thru 1999 to 2001. I call the Ford Motor Co. That they still have a major safety issue with this car, but they didn't seem to care.

- Coldwater, OH, USA

problem #175

Jan 212010

Taurus

  • 103,000 miles
My front left coil spring snapped while I was pulling out of my drive way and went right through my tire. I drive a 2002 Ford Taurus.

- Dearborn Heights, MI, USA

problem #174

Jan 252010

Taurus

  • 129,000 miles

A D V E R T I S E M E N T S

2002 Ford Taurus, left front coil spring snapped while parked, puncturing a hole in the tire. Fortunately while parked and not on the interstate. It's my understanding the Ford has a recall for the same problem on the 2000 and 2001 models but not on the 2002 model. Of course my concern is this happening on the interstate and the outcome being severe. The left front strut assembly has been replaced with salvage yard parts. This was done before I was aware of this being an issue in prior years.

- Lake Ozark, MO, USA

problem #173

Jan 222010

Taurus

  • 130,000 miles
My coil spring on my 2002 Ford Taurus broke and blew out my front drivers side tire yesterday just as I was backing out of my driveway. Through searching for a recall found this has happened to hundreds of other people, this is obviously a factory defect as the older tauruses have been recalled. The scary thing is the new one may do the same thing or there are 3 others that could break. If this happens at a high rate of speed it could be deadly.

- Ozark, IL, USA

problem #172

Jan 152010

Taurus

  • 99,361 miles
On Jan 15, 2010, my wife pulled out of our driveway to go to work in our 2002 Ford Taurus sedan. The left front tire went flat immediately. I quickly put on the compact spare tire so she could get to work on time. Two days later, the right front tire went flat all of the sudden about a mile from our house. Further investigation showed that each of the tires went flat because the coil spring of the front strut on the associated side of the vehicle broke and stabbed the tire. I know it is hard to believe but within two days, the spring on each of the front struts broke. We are very grateful that this happened at a low speed. It could have been deadly if it had been the week before when we were traveling at 65 mph on a trip to des moines. At the time of the breakage, the Ford Taurus had 99,300 miles on it. I was able to get the car home and plan to replace the front and rear struts myself. Since I will do the work myself, the cost of the repairs will be about $1,000 dollars, which includes 4 new struts and two new tires. I will not use Ford replacement parts, but will use monroe or moog.

- Garwin, IA, USA

problem #171

Jan 102010

Taurus

  • 45,645 miles

A D V E R T I S E M E N T S

2002 Ford Taurus sedan w/45K miles broke front left spring taking out tire. Aaa towed car to shop where other side did the same thing when they moved car. Car owned/operated by 80 year old woman. Total cost $850 by non Ford garage, as Ford claims no responsibility. I have looked around enough to know better. Something needs to be done before somebody gets killed!!!!!!!!!!!!

- Lakewood, NY, USA

problem #170

Dec 112009

Taurus

  • 105,000 miles
Broken front coil spring.

- Toledo , OH, USA

problem #169

Jan 152010

Taurus

  • 112,000 miles
Front driver's side suspension coil spring failed catastrophically puncturing adjacent tire. The front driver's side wheel immediately locked up and the tire deflated completely. Fortunately, the car was not traveling at high speed at the time. Vehicle had to be towed to shop where it was necessary to replace both front springs and one tire. It was also necessary to do an alignment.

- Oneida, NY, USA

problem #168

Nov 012009

Taurus

  • miles
2002 Ford Taurus broken front spring.

- Nanuet, NY, USA

problem #167

Jan 032010

Taurus

  • 123,828 miles

A D V E R T I S E M E N T S

On Sunday morning I went to get a paper, I started to back the 2002 Ford Taurus out of my driveway, when I heard a loud noise from the front of the car. I thought it was from ice build up and the cold weather. While driving down the road I could hear some noise coming from the front drivers side. I went about two more blocks to the gas station to get the paper, as I pulled in the parking lot the drivers side front tire went flat. I changed the tire, to my surprise the whole inside of a new tire was torn thru all the way around. After further inspection to see what caused this, my coil spring was broke and the sharp edge of the spring tore the inside of the tire all the way around. I spun the sharp edges of the spring to the inside away from the spare tire so I could get it home and to the repair shop. Monday morning I drove the car to the repair shop to get it fixed, I was told by them that there might be a recall on the coil springs. I was flying out of state on vacation, when I returned they told me the recall only was on the 1999-2001 Ford Taurus. The shop changed the front coil springs, strut bearings and aligned the front end. I had to go to another shop to get another new tire and have it balanced. I called Ford 1-800 number took my information, but was told no recall, you didn't bring it in to a Ford dealer to be repaired, and its not under warranty. I could not get any answers to my questions, what would have happened if I was traveling 55mph and this happened?, and what changed in the coil springs from the 2001 Taurus and the 2002 Taurus springs.

- Hoyt Lakes, MN, USA

problem #166

Jan 062010

Taurus

  • 107,000 miles
While backing out of a parking spot, I heard a pop and noticed the front end was leaning. When I looked out the door, I concluded it as a flat tire. Later the towing company stated it was due to the front driver's side spring breaking and puncturing the tire. The spring, mount, and strut all had to be replaced. Ford Motor Company was notified and stated that my vehicle was not on any recalls. (approx. Mileage 107,000) within the past 2 months, both rear springs broke as well.

- Strongsville, OH, USA

problem #165

Jan 062010

Taurus

  • 73,300 miles
Left front coil spring broke on my 2002 Ford Taurus sel abruptly while driving down a clear winter road resulting in both front coil springs needing to be replaced along with a sway bar link. So far no other damage to the tires, struts, vehicle, or occupants is apparent. I am being charged for the repairs, plus towing, and rental car while my car sits in the garage for 5 days over the weekend waiting for parts. I see there is a recall on Taurus for coil springs up to the 2001 model year and that many other people indicate coil spring failure on model year 2002 and 2003 Taurus. Why is the recall not extended to cover these model years?

- Racine, WI, USA

problem #164

Dec 232009

Taurus

  • 124,712 miles
Backed out of garage, front of car shook then left front end dropped. The tow truck driver retrieved a piece of the broken spring out of the tire, which was the cause of the puncture. This is the only occurrence under current ownership. To correct the problem, the car had to be towed to the garage where the left front spring and tire were replaced. In addition, the sway bar link was broken when the spring broke therefore this part also had to be replaced. The blessing here is that this defect occurred while backing out of my own garage rather than a highway--hence greatly decreasing my risk of personal injury.

- Liverpool, NY, USA

problem #163

Dec 302009

Taurus

  • 112,000 miles
My Taurus experienced a strut coil spring failure which resulted in the cutting the inside wall of the right front tire. Both struts had to be replaced. If this had happened the highway it would have been extremely dangerous. I replaced one strut last year sametime and other this week.

- Auburn Hills, MI, USA

problem #162

Jan 052010

Taurus

  • 60,000 miles
The contact owns a 2002 Ford Taurus. The contact stated the front suspension on the passenger side has failed. The contact also stated that as she moved her vehicle into the driveway the suspension snapped and ripped the tires. The vehicle was towed to the dealer and contact was told that there were no related recalls or warranties. The failure mileage was 60,000.

- Contoocook, NH, USA

problem #161

Dec 202009

Taurus

  • 105,000 miles
In the summer of 2009 my 2002 Ford Taurus was taken to the shop for brake issues. While there, the car's back springs were found to be broken. To repair this problem new parts were required and subsequently bought and replaced in my car. Recently, in the past month my car started to have problems with the suspension again. When I took it in to the shop they told me that the front springs were broken. Again new parts were required to fix it.

- Grand Rpaids, MI, USA

problem #160

Jan 012010

Taurus

  • 94,000 miles
I was pulling out of a driveway in my vehicle, and as I backed out of my parking spot I heard a popping noise. By the end of the driveway I knew there was something wrong, so I got out to check. The front left spring on my 2002 Ford Taurus had broken and sliced my tire open, causing the popping noise I had heard. As a result of this, my car was not drivable. My vehicle had to be towed to a repair facility, and it will cost $350 for a new tire, new springs, a front end alignment and labor. Had I been traveling on an expressway going 70 mph this could have been fatal.

- Kalamazoo, MI, USA

problem #159

Jan 022010

Taurus

  • 150,000 miles
Both front coil springs broke at different times and punctured the side of the tires (unfixable). The car was not moving in either case.

- Howell, MI, USA

problem #158

Jan 022010

Taurus

  • 92,000 miles
I went to buy new tires for my son's 2002 Taurus today. I was informed from the tech at the tire store that the passenger coil spring was broken. I told him to replace both front coil springs and strut mounts. The repairs are going to be in the neighborhood of $840. I will have the exact price come Monday. In the mean time, I was looking through this site and was blown away by the number of complaints on this issue. I can't believe that this Agency or Ford has not done anything in regards to it. I am going to complain to the Ford dealer come Monday and hope to get the ball rolling for a recall.

- Bristol, WI, USA

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