CarComplaints.com Notes: Most people need a car that shifts gears & coil springs that don't shred tires. The Taurus fails in that respect.
The 2003 Ford Taurus has major issues with the transmission failing. Typically the 2003 Taurus transmission failure costs $2,000 to fix by about 90k-100k miles. Not good.
Adding insult to injury, the 1999-2003 Taurus also has a huge problem with coil springs breaking which can puncture or even shred tires while driving.
The US government spent THREE YEARS (2008-2011) investigating the 2002-2003 Taurus coil springs. Although Taurus/Sable from earlier years were recalled, ultimately the NHTSA did not force a recall. They determined that because there had been no deaths & very few bad crashes & injuries, the broken coil springs defect was no big deal & not a safety defect. Tell that to all the owners who had close calls...
10.0
really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
43,425 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was recently involved in a front end collision. I was driving a 2002 Ford Taurus SE. I was driving on the freeway doing about 55 mph. A chain reaction of accidents started and I was unable to stop in time to avoid rear ending the car in front of me. Approximate speed at the time of impact was 50 mph. The entire front driver side of the car was destroyed. The problem is the passenger air bag deployed. There was no one sitting in the passenger seat. The driver side did not deploy. I hit the steering wheel hard. The car has been totaled. The chp office, body shop manager, and the insurance adjuster have all said the air bag should have deployed. I was not seriously injured, I.e. nothing was broken, and therefore didn''t seek any medical attention. Short of bruising, soreness, and a couple of scrapes I was fine. I contact Ford about the issue and they gave me the run around and spouted out a bunch of legal banter. I informed them that I was not interested in seeking litigation, I simply wanted a tech to inform me of why my air bag did not deploy, when it most defiantly should have. They again and again gave me the run around, only giving me the padded answers I am sure their legal department advises them to. Feeling as though I will get nowhere with Ford and not knowing hat the ''next step'' is, I am contacting your organization. I have pictures of the accident and can give you more information as requested.
Driving 2003 Ford Taurus. Vehicle was involved in multiple car accident, driver's airbag did not deploy at impact, however passenger's did. Driver was alone in vehicle, injuries occured to driver due to in-operable airgbag.
- Covington, LA, USA
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- San Bruno, CA, USA