This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving on the interstate at about 60 mph changing lanes to the right I could hear tires squealing and the van felt like it was going to roll over to the left. I regained control, then I heard some creaking metal noise, then I heard a rubbing noise and saw a lot of smoke coming from the rear. I was able to pull over and inspect, what I found was the rear axle was broken and driver side tire rubbing inside the wheel well. I was very fortunate to have somewhere to pull over, otherwise to continue driving could rupture the tire and/or I would be left stranded in highway speed traffic.
The contact owns a 2003 Ford Windstar. While driving at an unknown speed, the contact heard a pop sound and the rear driver's side tire went flat. The vehicle was towed back to the contact's home. An independent mechanic diagnosed that the rear axle was bending inwards due to rust or corrosion, which caused the tire to shred and deflate. The vehicle was included in NHTSA campaign number: 15V608000 (suspension). The vehicle was taken to germain Ford of beavercreek (2356 heller dr, beavercreek, oh 45434, (937) 429-1300) where they stated that the rear axle was installed correctly; however, the recall stated otherwise. The dealer refused to honor the recall with a free repair. The manufacturer was not notified. The failure mileage was 178,000.
Vehicle in motion with family 70-75mph on interstate. Rear left tire began rubbing the inside wheel well. Pulled off from interstate to a nearby exit. Jacked van in a parking lot to see rear left subframe (axle) had fractured. Bracket installed by Ford per rear subframe/axle recall had failed - missing fasteners - rusted away. Luckily family is alive, but vehicle was towed and presently in garage. Will Ford repair it or buy it back?
While driving experienced loss of control and rear wheel canted inward and rubbing on wheel well. Rear axle was completely cracked in half on one side and 3/4 on the other side. This is 2 yrs after the Ford recall that was supposed to prevent this from happening.
The contact owns a 2003 Ford Windstar. While the vehicle was undergoing routine maintenance, the mechanic discovered that the rear axle was cracked and needed to be replaced. The failure occurred due to corrosion. The vehicle was taken to olathe Ford(205 S fir St, olathe, ks) where it was confirmed that the rear axle needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 138,000.
My 2003 Ford Windstar rear axle had reinforcement brackets installed for the recall 10S13. My rear axle beam still fractured under the bracket while I was driving. After paying over $300 in towing and service fees Ford told me there is nothing they can do. I was driving with my husband and 4 children in the van. We are lucky it happened on a back road and going slow.
Rear axle broke under bracket that was put on by Ford for the axle recall. I was pulling out of a parking lot with my husband and 4 kids in the van when all of a sudden there was a load noise and the tire was rubbing the wheel well. I immediately pulled over, looked under the rear end and could see the brake. Had my van towed to my house. Called Ford on Monday morning and towed van to dealership. $300 between tow bill's and a Ford service charge just to have Ford tell me they won't do anything to fix my van and make this right.
Axle broke under bracket that was put on by Ford for the axle recall. I was pulling out of a parking lot with my husband and 4 kids in the van when all of a sudden there was a load noise and the tire was rubbing the wheel well. I immediately pulled over, looked under the rear end and could see the brake. Had my van towed to my house. Called Ford on Monday morning and towed van to dealership. $300 between tow bill's and a Ford service charge just to have Ford tell me they won't do anything to fix my van and make this right.
Rear axle broke under bracket that was put on by Ford for the axle recall. I was pulling out of a parking lot with my husband and 4 kids in the van when all of a sudden there was a load noise and the tire was rubbing the wheel well. I immediately pulled over, looked under the rear end and could see the brake. Had my van towed to my house. Called Ford on Monday morning and towed van to dealership. $300 between tow bill's and a Ford service charge just to have Ford tell me they won't do anything to fix my van and make this right.
Rear axle broke under the bracket Ford put on the axle for the axle recall. I was pulling out of a parking lot with my husband, 4 kids and myself when all of a sudden I heard a loud noise and my tire rubbing the wheel well. Pulled over immediately and looked under the rear end of my van and I could see the brake. Had it towed home. Called Ford and towed my van to the dealership. Paid $300 between towing bill's and a service charge just to hear Ford tell me they won't do anything to help me and make this right.
Rear axle broke under bracket that was put on by Ford for the axle recall. I was pulling out of a parking lot with my husband and 4 kids in the van when all of a sudden there was a load noise and the tire was rubbing the wheel well. I immediately pulled over, looked under the rear end and could see the brake. Had my van towed to my house. Called Ford on Monday morning and towed van to dealership. $300 between tow bill's and a Ford service charge just to have Ford tell me they won't do anything to fix my van and make this right.
The contact owns a 2003 Ford Windstar. The contact stated that the vehicle was repaired per NHTSA campaign number: 10V385000 (suspension) by gordie boucher Ford of thiensville (121 N main St, thiensville, wi 53092), but the failure recurred. While driving various speeds, the wheels bent and rubbed against the frame. Consumer stated vehicle's rear axle was recalled to the rear axle failure. Ford added brackets to axle to prevent failure. After brackets were added another recall was initiated to check repair was done properly. The dealer diagnosed the vehicle, but did not find a failure. The contact received another recall notice for NHTSA campaign number: 15V608000 (suspension), but the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000. Consumer stated within 2 years rear axle rusted thru and broke, this caused lack of control after the tire bent in rubbing on the vehicles body causing it to go flat, ruining the tire which needed to be replaced.
The contact owns a 2003 Ford Windstar. The contact took the vehicle to a aaa repair facility for inspection. The mechanic placed the vehicle on a lift and found rust and corrosion on the axles and subframe. The vehicle was taken to an independent mechanic who diagnosed the vehicle and found the same rust and corrosion. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. NHTSA campaign number: 15V608000 (suspension) was referenced. The failure mileage was 147,131.
While driving my vehicle I noticed a rubbing sound. I inspected the tires and saw that the right reartop of tire was leaning in towards the van. I took the van to the shop and was told that the cradle was defective and I would need a new one.
The contact owns a 2003 Ford Windstar. The contact stated that the vehicle would not accelerate over 20 mph. The vehicle was towed to matthews currie Ford (130 N tamiami trail, nokomis, fl 34275, 800-248-2378) where the contact was informed that the rear axle was fractured and the torque bar was rusted off the frame. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 168,000.
I purchased this Windstar in July 2012. My wife and kids use it as a daily driver. We also use the minivan for long trips. In July 2018, one month before the failure, we took the minivan to cape cod and boston. We had 6 passengers in the car. The following week we drove down to ocean city, md again with the 6 people. When the axle cracked, I was pulling into the driveway about 5 miles per hour. What would have happened if the axle broke on those trips at highway speeds and 6 people in the car?? please see pdf attachment
The contact owns a 2003 Ford Windstar. While driving 30 mph, an abnormal noise was heard and the vehicle started to shake. The contact veered off to the side of the road. There were no warning indicators illuminated. The vehicle was towed to the dealer (fuccillo Ford of seneca falls, 2027 us-20, seneca falls, NY 13148, (315)-568-9881) where it was diagnosed that the suspension failed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 135,000.
A D V E R T I S E M E N T S
- Mayfield, KY, USA