This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Continuous door failures, had corrected by dealer several times, problem always returns. Sliding doors fail to close securely with alarms going off, have to turn off power to side doors. Doors don't always stop when closing and someone is in the way. Door has opened on it's own while we were away from vehicle.doors fail to open on occasions. Gas door jams sliding door, had it repaired, still a problem.
The left automatic sliding door no longer closes all the way on its own (misses by about 1/32") and to keep the buzzer from sounding continuously, you have to "bump" the door closed with your hip. There is also a small, sharp point that is trying to work its way through this door from the inside, and it's getting worse. I took it to Honda and they said that they've seen this problem before and fixing it would cost approx. $700. I asked "if you've seen it before, how come there's not a recall on this problem?", and they said to talk to the manager (who wasn't there at the time), and he never returned my call. Anyway, I never got the repair done because it was too expensive. Then the next week my other door started buzzing continuously, even though it was closed all the way. The only way to stop that buzzing was to disable the door entirely (using the dashboard door switch). For some reason, that problem stopped all by itself about a week after it started, and hasn't come back....but I'm still stuck with the door from hell on the other side. Since then, I've gone to other car complaint websites and seen just how common this problem is with Odyssey sliding doors, and that even when people get the problem fixed, it sometimes returns with the new installed equipment too -- requiring another fix for $700. Can't Honda just recall this model and fix the problem once and for all at Honda's expense, if it's so widespread?? I love my Odyssey, but this makes me think twice about getting another one (my very first Odyssey, a 1999 first-year model, had so many problems (including the same sharp point coming through the doors) that I brought it back to the dealer after a year and 1/2 and said they'd better swap me out with something better because I was fed up. That's how I got my "new improved" Odyssey.
Consumer noticed that both passenger side and driver side sliding doors did not close and lock properly. Vehicle was taken to the dealer for inspection, and mechanic determined that the door latch assembly needed to be replaced. The door ajar light was illuminated indicating that the doors were not secured. A recall (#00V-119000) was issued for the problem the vehicle exhibited, but the vehicle was not included due to VIN.
We have a 2000 Honda Odyssey with 40,000 miles on it. Great car, except the power sliding door latches keep giving out. This happened during warranty period too and was returned to dealer for repair. However, no parts were replaced; they just reset the computer (cleared error codes). But the problem recurs. Now Honda has recommended we pay $700 to install new re-designed lock mechanisms ( we are out of warranty period). Honda has no official recall covering this problem for our van as this vehicle was not built during the Dec-Jan period covered by the door latch recall. But the problem is clearly affecting many many other vehicles: Witness the many Honda service bulletins published on this issue. This is a safety problem caused by a manufacturer defect in either design or manufacturing. It is a safety problem because the door latches, if not replaced/repaired, leave the doors subject to opening while the vehicle is in motion. It should not be the owner's problem to fix by bringing the vehicle in repeatedly to clear computer error codes or pay $700 to replace the faulty latches. I ask that you request or order Honda to expand their door latch recall to correct this important safety problem. Thank you. John schlosser jss1@sgsi.com.
Intermittently rear doors were hard to open. Consumer pulled the handle off once trying to open the rear door. Consumer felt that tremendous suction was being formed by the door gasket. This suction made it difficult open the door.
- High Point, NC, USA
Search CarComplaints.com for these popular complaint phrases...
Consumer complained about driver side automatic sliding door not latching properly. A recall was issued on make, model, and year. However, this vehicle was not included in the recall due to VIN.
1)power sliding doors do not operate properly. Intermittently, doors won't open, doors open partially and stop, and doors close partially and stop. More importantly, power doors do not stop and retract when pressure is applied in accordance with manual. Today was the fourth time that one of my children hesitated when exiting the van and was stuck within the doorway when the door was automatically closing. Not only did the door not stop and retract when it reached my child's body, but did not stop even when I placed the full pressure of my body against the door. Today, my daughter was thrown out of the van to the ground and I incurred bruising on my left shoulder where I had braced my body against the door to stop it from advancing over her body. I have reported these problems to the dealership time and again. In 2000, they replaced some parts but the problems still occur with regularity. 2)some of the seat belts, particularly the one in the second row, driver's side, jams constantly. We are very often unable to use that seat because the seat belt gets stuck when being drawn out to be buckled. 3)the rear hatch is sometimes inoperable. The unlock button of the remote must be pressed 5 or more times for the hatch to unlock, and even then, it releases only partially. Since there is no release inside the car, this is extremely inconvenient and could be dangerous, in combination with the doors not working properly.
Both of my 2000 Honda Odyssey sliding doors could not be opened today. They get stuck very often. It seems to be related to moisture getting into the door because they get stuck most often after bad weather. The danger here is if there an accident and the doors can not be opened to get out a child from either the inside or the outside.
Problems with sliding door latch on 2000 Honda Odyssey. The consumer was told that since his vehicle was not built December 3 - December 16, 1999 that he would be responsible for the cost of repairing the door latch. The consumer believes that the broken latch was a factory defect therefore should be included in the recall.
While driving passenger's sliding door intermittently opened. Consumer pulled over to shut the door. Dealerships mechanic wasnotified, but did not resolve the problem.
Consumer complained about sliding door on the passenger's side failed to open after the doors had been unlocked. This happened several times. This might become a problem if a passenger was trying to get out of the vehicle in case of an emergency.
During a recent (mild) snow storm, both the power sliding doors on my 2000 Honda Odyssey minivan refused to open. After a few attempts, the motors of both doors gave up altogether; the beeping sound that indicates the blocking of doors also stopped. When I tried to open the driver's side door, the handle broke off. I had the door motors repaired at my Honda dealer. They told me that the contacts were moist and therefore the doors did not work. At 42.000 miles I thought this was odd, but I could accept such a defect. I am really concerned, though, about the fact that the door handle broke off just like that. I have two children (4 and 5). The youngest cannot get out of his car seat by himself and I could not get to him quickly. Fortunately, we were not in an accident. I notified Honda about this and I herewith report the issue. I hope that Honda will pay for the repairs, even though the car is no longer under warranty for these matters. I contact the NHTSA also, since I feel this is a major issue. I know that I did not apply any unreasonable force to the door handle to make it break. I can easily imagine someone (in a panic?) doing the same.
Since purchasing a 2000 odysessy ex, I have had repeated problems with both sliding doors. Once again today, neither door would open. I have had latches replaced, handles replaces, remotes replaced and still the problem is as bad as ever. The passenger side door generally never closes properly and the door ajar light constantly flickers on and off forcing me to shut the lights in the vehicle off so they stop flashing. Whenever the weather is damp or cold, the doors will not work. Tonight I had the car running for more than an hour and the doors still would not open. After multiple trips to the dealer there is either an attempt to get me to replace every conceivable part hoping to fix the problem or they simply are unable to repair this situation. Not only is it extremely inconvenient to get 4 children in and out through the front doors, but it is dangerous. If there was ever a need to quickly exit the vehicle from an accident or other situation, it often times would be impossible since the doors wouldn't work. After 18 months dealing with this situation, I've had enough. I think it is a serious design flaw which the dealers simply can not fix. I'm willing to bet the original owner traded it in because of the same situation because it started for me the first day we owned the vehicle.
Rear door latch will not close properly. Driver took vehicle to the dealer for analysis. Mechanic recommended that the latch be replaced due to a worn part.
While driving front passenger sliding door opened, causing the consumer to pull over to close the door. Recall. The dealership was notified of the problem, but will not repair because VIN was not included.
Consumer was having the same problems as mentined in recall 00V119000 concerning sliding door latch. Dealer would not repair because the VIN was not included.
I have a 2000 Honda Odyssey. On August 2nd, I was pumping gas at a gas station on the North side. The gas nozzle was in the gas tank. The sliding automatic door is not supposed to come open when gas is being pumped, however it did. I tried to stop the door, but couldn't, ended up cutting my hand, the door jammed, the pump was stuck, gas cap holder came undone and couldn't get the gas door shut. My paint is scratched on the gas door and the gas door cannot be opened with the gas lever release button inside the car. An attendant at the station came to help, but I do believe that this is a severe fire hazard.
Automatic doors fail. The door could not be closed completely. This is the second door to fail. Honda knows about the defect and told me the wouldn't fix the second door until it failed. It did so while I was 100 miles away from home.
Had the door latch break on right side and was repaired. Then have on going issues of trying to open the sliding doors. At times you could not open either slider doors with out trying to get to release by pulling on it which you had to open the other door and either try pull it or pushing on the door from the inside. Husband came home then forgot he had to be very gentle with door or that could not believe the door would not open then broke the left sliding door handle off. Now it has no handle at all. Called the Honda dealership and said it warranty was no longer valid. Had purchased the extended warranty and when to have it repair said door latch would be covered. Then was told since it was a design fault (well know) it would not be covered. Since then I have done some research and found IM the person with this problem. Dealership said they would cover the labor cost and not the part cost. After reviewing how many times some one has taken the time to file it here. Concern why it has not been recalled. As it stands not comfortable about the fact the side doors do not work correctly, if something happened were my children would have to exit the van quickly. Did call Honda to see what can be done to resolve the issue. Was told it may take 3 days.
A D V E R T I S E M E N T S
- Odem, TX, USA