This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The van judders periodically at speeds below 50mph. The juddering is bad enough to be a safety issue. The torque converter software has been updated and transmission fluid flushed multiple times without solving the issue. The transmission shifts erratically and jerks the van rendering it unstable. Multiple customers have reported the same issue with this model.
The contact owns a 2016 Honda Odyssey. Each time the vehicle was driven, it pulled to the left. The failure occurred numerous times. There were no warning indicators illuminated. The vehicle was taken to dch Honda of nanuet (10 NY-304, nanuet, NY 10954, (845) 367-4380) where a wheel alignment, tire balance, and air pressure check were completed, but the failure recurred. The vehicle was taken back to the dealer where they re-tested the wheel alignment and test drove the vehicle, but could not duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure and provided case number: 09153138. The approximate failure mileage was 26,142. Consumer stated front-end wheel alignment all four wheels were done and all 4 wheels where balanced by a dealer on sat. 11/18/18 vehicle still had problems took it to another dealer solved the problem.
Transmission is randomly slipping going 30 to 40 miles in traffic. Issue started around 15K miles, current miles is 30K miles. Since then, we have had this event for about 12 times in the lifetime we have owned this new vehicle. We have take our vehicle to surprise Honda dealer but unable to duplicate issue and do anything. During this event, vehicle will shake, make noise and stall. We have to go to the side of the road and restart engine. Lately, we have to restart engine 3 times in order to reset issue. We feel there is a highly safety concern with our vehicle issue since it stall between traffic.
The problem starts when shifting from first gear to second gear while driving and while slowing down to a full stop. The van jolts/ jerk. I went to kuni Honda centennial, co. Where they visually inspected and two different techs test drove without experiencing the jolting. The drive home was without incident. The next morning my wife experienced the same jolting / jerking on upshift and downshift. This problem is scary specially when your driving along the freeway and starts jerking. The safety of the people inside the van is now unsafe and in question. Help!!! the dealerships don't know the solution so we're all dependent on Honda manufacturing engineers to create and distribute a service bulletin now before someone gets hurt! mileage of first incident: 25,440
The problem starts when I'm shifting from first gear to second gear while driving and while slowing down to a full stop. The van starts jerking, specially in uphill. I went to Honda buena park and they replace the pressure switch under warranty. I picked up the van and after 1 day the problem starts again. This problem is scary specially when your driving along the freeway and starts jerking. The safety of the people inside the van is now unsafe.
- Buena Park, CA, USA
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(1)vehicle propulsion temporary shuts down when starting from a stopped condition. This happens as pulling across traffic, making left turns, etc. This could cause a serious T-bone accident. (2)problem is random and occurs without warning. (3)this shut down problem has occurred numerous times in less than 8,000 miles. (4)vehicle has been previously returned to jeff wyler dixie highway Honda dealership for firmware, etc. Fix. (5)they have not fixed this problem. It has again occurring. Most recently on 1/26/2018. It was severe enough that a side collision accident could have occurred in heavier traffic. We were pulling across four(4) lane traffic at an intersection without a stop light when the loss of power happened. Again, the engine seems to just quickly shut down and you quickly wonder if it will run before vehicle will again accelerate. A previous incident caused me to start to direct car to out of traffic area at end of median while making a left turn across traffic at intersection after acceleration stopped due to engine, etc shutting down. (6)documenting this in hopes of Honda Inc. Dealership, jeff wyler dixie highway Honda will permanently fix this problem before a serious accident occurs. (7)this problem and information is also being documented in case a serious accident does happen and can provide myself or estate survivors with documentation to sue the principals involved.
The contact owns a 2016 Honda Odyssey. While driving between 15-20 mph and accelerating, the transmission shifted from first to second gear. The vehicle also lunged forward. The contact stated that the failure recurred on several occasions. The vehicle was taken to Honda mall of Georgia (3699 buford dr, buford, ga 30519, (678) 805-8003) to be diagnosed on four different occasions. During the first and second diagnostic tests, the mechanic was unable to reproduce the failure or retrieve a fault code. During the third diagnostic test, the contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, two days later, the failure recurred. The vehicle was then taken back to the dealer for a fourth time to be diagnosed. The contact was informed that the transmission fluid was drained and there was evidence of metal shavings in the torque converter and transmission fluid. Additionally, the contact was informed that the tcm module also needed to be updated. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 34,000.
Purchased new 2016 Honda Odyssey van in md in December 2016. 150 miles into our trip home to nc, just after Washington DC, we hit stop and go traffic on I-95. The transmission started making clunking sound and shuddering when trying to go from 1st to 2nd (multiple times). You felt van was going to break and that you had no acceleration. Pulled off to side of road and turned off car ? nothing was noticeable. Went to nearest dealer that was 5 miles away. Told this can be normal, as van computer needs to learn driving habits. Left dealership, traffic was again stop and go. Within 5 miles had same noise and shuddering, but this time got check engine light and flashing "D" on dash. Repeated again for 3rd time on return to same dealer. They examined car for 2 hours. Check engine code was: P0796 - A/T clutch pressure control solenoid valve C stuck off. However since code did not return after resetting, they could not fix it under warranty. We considered van unsafe to drive (regardless of 4 hour trip remaining). With no choice other than driving unsafe car, we traded it in and suffered significant depreciation for car we owned approximately 5 hours & 157 miles. Searches online and in the NHTSA database reveal this is not an isolated issue for this model, and Honda hides behind "not able to reproduce" after turning car off and resetting the check engine light.
We started hearing a thunking noise while in motion coming from the left front wheel. We took it to the dealership where it was discovered the factory forgot or neglected to tighten the left front axle nut causing the axel to come loose. If this had happened at highway speeds, the dealer told us it could easily have caused a very serious accident. This is a serious problem that may affect other vehicles.
A D V E R T I S E M E N T S
- Sunnyvale, CA, USA