CarComplaints.com Notes: We're not used to seeing any major problems with Hyundai, which makes the early signs of trouble with the 2013 Elantra very surprising, in a bad way.
Early trends show problems with the steering wandering / pulling to one side along with premature tire wear. Elantra owners have tried sensor adjustments, wheel alignments, even replacing axles, most with no luck. Hyundai has made vehicle buybacks through arbitration, but that rarely works out well financially for owners in the end.
Also there is a pattern of complaints about the 2013 Elantra brakes grinding at very low mileage. It seems there was a bad batch of OEM pads & rotors, but so far Hyundai is not doing a recall. Instead Hyundai issued a TSB & dealers have been replacing pads & rotors on a per-complaint basis.
The final straw is that for several years in a row, Elantra owners report significantly lower gas mileage than the EPA estimates, & there's a small trend of engine problems.
10.0
really awful
Crashes / Fires:
6 / 10
Injuries / Deaths:
1 / 0
Average Mileage:
37,128 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I tried to start my 2013 Hyundai Elantra limited. The brake pedal would not depress and the car would not start but made an electronic clicking noise. This has been an issue for a couple of years now but becoming more frequent. It has stranded me amd my infant children twice this past year and myself twice. The dealer has made suggestions but none work. Looked online and hundreds of other owners of all models having starting issues. Don't understand whyissue has not been recalled but I'm going to have to trade my car in for new one as I need reliable transportation for my children. All instances occurred after vehicle was driven, parked and starting attempts. Please look into this matter. It may have not recieved many complaints on this page, however, online blogs are full of same issue with an large amount of Hyundai owners.
My brake lights do not work, I've had them replaced 3 times. My rpms do not work when I push the gas, the vehicle won't go more than 20 mph, when changing my gears, it doesn't work, and when I am at a stop light or just sitting in a parking lot with the vehicle running it turns off on it's own. When I try to start the vehicle it won't turn most the time.
My car was parked on the side of my driveway and on Monday morning, I put my key in the ignition and the car cranked but did not want to turn over. The night before, my car was running fine. I'm lucky that it happened at home and not stranded elsewhere. I changed the spark plugs and checked the fuses and sensors and still it did not work. After reading other forums, there were alot of people who were having the same issue. A mechanic told me that I should change the ignition switch. I went to Hyundai parts to buy one and the guy who works there told me that the switch is a known issue and is made of plastic that can easily cause cracks or condensation where water can go inside. In addition, he mentioned Hyundai knew about this and made an updated part which is made of metal. Knowing that this was faulty and Hyundai had hid the information, the ignition switch should have been recalled and replaced free of charge.
The contact owns a 2013 Hyundai Elantra. The contact stated that the vehicle failed to start intermittently. The vehicle was not taken to a dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.
- Du Quoin, IL, USA
Search CarComplaints.com for these popular complaint phrases...
I am not sure if this is related to takata recall. But the electronics controlling the air bag and cruise control are not functioning! the poor design of the steering covers squeeze the wires that are bent into the connector causing these circuits not to function. At this point, the red light for the air-bag is on all the time which means the it will not deploy causing serious damage. This steering cover design is common on all Elantra models so we suspect the problem could impact significant number of cars. I managed to test the problem, but pulling the cover off and testing the wires. When the cover is pull away from the body of the steering, the circuit for the cruise control works! Hyundai should re-locate the plug where these wires are connected further lower to avoid these wires getting squeezed. And for the current models, a shorter connector could remedy this problem by preventing the wires from getting squeezed.
2013 Elantra GT, 5 years old at 109K miles. We bought it used 3 months ago. The airbag light came on a week ago. The problem is the clock spring in the steering wheel which is a very common issue on this type and year vehicle. There is a service bulletin about this which extends the clock spring warranty to 15K miles and unlimited mileage but the dealership says that our car is not covered under this extended warranty based on the VIN. The dealer told us to call Hyundai corporate at 800-633-5151 and ask for "good will" warranty coverage which I did and I have a case open # 11648781. The representative on the phone was evasive and not willing to do much. The same with the dealer. The extended warranty NHTSA id number is 10115229, the manufacturer service bulletin # is 5np-E9R9G-08 (attached here). The issue covers 2011-2014 Elantra and 2011-2013 sonata models. The clock spring part # is exactly the same between these models. I do not understand why some cars are covered and some not. If this is such a common problem to trigger extended warranty, all cars in the affected years must be covered. The clock spring should last he life of the vehicle, thus the 15 years extended warranty. Hyundai should do good by its customers and fix all affected vehicles. Extended warranty is much cheaper than a full blown recall. One last thing, this problem is also a safety issue since is disables the entire airbag system. The steering wheel controls are also affected, the cruise control button a mixed up, the cancel became set for example which could be quite dangerous. Other buttons don't work at all or all the time. This is my second Hyundai vehicle and it looks like it will be the last. Very frustrating.
Vehicle keeps shutting off/ stalling. First dealer claimed it was a yaw rate sensor. Sensor was changed and did not solve issue. It was also experiencing fuel pump problems, gas would leak when filling and gas would not calculate mileage or update. Second dealer did not see a fuel pump problem. Now believes its a ECM problem. They did not want to cover it under warranty.
As I am driving the car on city streets, highways etc. The tire pressure light comes on and starts flashing and at the same time the radio, navigation system. Bluetooth. Blue link monitoring system, as well as sensors/monitoring equipment shutting down and resetting and other systems shut down. I also can not use my key fob to lock my doors until the car has reset. Usually the car will reset between five mintues to an hour. Concern that the issue will intensify with the sudden shut down of the engine resulting in a potential life threatening to myself and others. The car has been taken into the dealer numerous times over the past 9 months, without any success in correcting the issue. The issue cannot be replicated when the car is in the shop. I have been told by Hyundai usa this is not a safety issue since the dealer cannot replicate and diagnose the cause. Other persons have reported similar issues with no solution and receiving the same guidance from Hyundai Consumer Affairs.issues have occurred. I have had the car into the dealer @ 6 times for assessment since October 15, 2017 through present. The issues have occurred at a variety of speeds, 30mph up to 65-70 mph on the highway.
The contact owns a 2013 Hyundai Elantra. While driving 54 mph, the service indicators illuminated, the headlights failed to illuminate, and the steering wheel seized. The contact pulled the vehicle over to the side of the road and attempted to turn the headlights on and off, but they failed to respond. The contact continued driving, but the vehicle stalled and failed to restart. The vehicle was pushed to the contact's residence. The contact called van Hyundai (1301 S interstate 35E, carrollton, tx 75006, (972) 437-8334), but the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failures. The failure mileage was not available.
I am the only owner of my 2013 Hyundai Elantra that I bought brand new. I have had several issues electrical with lighting turning on and off - I thought I was burning through bulbs quickly but I can go over a bump and brake lights or interior lights will start to work again. This has been ongoing. I recently started hearing a loud engine knock which the Hyundai dealership told me is normal and would go away once it warmed up. Turns out when I took it to a mechanic who is honest and know what he is talking about that it is a wrist pin....which means a whole new engine. My car is now just out of warranty and Hyundai does not want to assist even though there are many cases with 2013 Hyundai motors that are bad. There should be a recall on this but isn't. the NHTSA should step in and make Hyundai do the right thing.
Theyre was a recall on, my brakes in 2016 the Hyundai shop said it was already fixed and now I have to pay but it has messed up again I have no brake lights.I didn't tv notice if I, bought it this way or just happened
At less than 5 years of use the "clock-spring" located in the steering column became "defective" causing the SRS idiot light to illuminate and indicating the entire SRS system is shutdown. This vehicle is less than 5 years of age with a defective critical safety component failure that Hyundai refuses to cover for any reason other than force by government Agency. This component is not external but rather well protected and not susceptible to fluids, or external forces other than its normal operation of simply turning with the steering wheel. This component connects the steering wheel airbag to the SRS system however instead of simply disabling the steering wheel airbag, it's failure disables all the airbags as well as any other safety device connected to the SRS system. Through no fault of the owner or the operator of the vehicle, the SRS system can shutdown while driving with no audible indication other than a small idiot light on the dash which can easily be unnoticed. If a crash situation occurs, the operator of the vehicle can be seriously injured or killed due to no airbag deployment. I contend this part in this vehicle has been poorly designed and manufactured and becomes defective long before the vehicle has been removed from service. This part, at the very least, should be paid for by Hyundai. Furthermore a study of existing clock-springs used by this manufacturer should be studied as this is not a first for this part and this manufacturer. Attachment doc shows repair, part number, and cost of repair. Furthermore, this item should not be a mileage warranty part...the life of this part is based on how many times the steering wheel is turned, not how many miles the car is driven..a city car will have much more turns than a highway vehicle.
When attempting to start vehicle the "P" does not show in the information panel and the car will not start. Vigorous shaking of the gear selector sometimes allows the "P" to illuminate and then the car will start. The vehicle is not in motion and has been parked in garage. This started in October and happens more and more frequently.
At 11:15am I was driving South bound on I-294 mile marker 29 going about 60 mph in the fast lane on the left. When all of a sudden my engine light, battery light, and all the lights on the dash board lit up, at the exact same time my car began to spin. I began to spin 360 degrees, into 2 of the right lanes as I turned the steering wheel I began to spin 3 lanes back to the left. By the time I stopped spinning I had spun into the emergency lane facing South. Fortunately the speeding cars were able to Dodge hitting me and I ended up in the emergency lane without hitting the median strip or any cars or truck. My car appeared to be in perfect condition except my dash board lights were lite but I had noticed that the heat went off simultaneously with the lights on the dash board turning on. I had never had anything like this happen before. I called 911 and a state trooper came along with I-dot who advised me to call for a tow and they pulled off leaving me in a dangerous spot with no hazard lights in the light drizzle. It began to rain and eventually snow. After2 hours I called to inform them that I was still on the side of the road and that cars wouldn't be able to see me due to the sleet and the slight fog it was creating. I also let them know that the tow company didn't want to tow me from the left side of the highway. I-dot came, tried to jump my car, and then left me to wait for the tow truck. After a total 4 hours the tow truck finally arrived and towed me to pep boys. Once at pep boys they stated that my battery was dead but my alternator was working properly. They replaced the battery and I drove home 6 miles without incident. My Hyundai gave me no warning and turned off while driving on the highway for no apparent reason. I blessed to have escaped death and a massive truck and car pile-up on I-294 right outside of Chicago.
As I am driving the car the tire pressure light comes on and starts flashing and at the same time the radio and the clock shut off. The tire light stops flashing within thirty seconds to a minute. I also can not use my key fob to lock my doors until the car has reset. Usually car will reset between five mintues to an hour. (where I can play the radio and see the clock etc, ) this is starting to happen more and more now. The car is four years old. I have taken it to the dealer and they could not find anything wrong with it. I am starting to get tired of this and want it to stop. I was really upset that dealer could not find anything wrong with the car; when clearly it has a problem with it. Has anyone else had this problem?
I bought this car used in June of this year. About a month after purchasing, I started having problems with the car not wanting to accelerate and then car losing power completely on interstate. My father came and the car started right up and drove fine. Two weeks later same thing. My mother came to get me and when she got there, there was no power to car but keys were stuck in on position and car was still in gear as I had to pull emergency brake to get the car to stop. The car would not start and we had the car towed to local Hyundai dealer. My mother told tow truck driver that battery would most likely be dead as the car had been sitting in on position waiting for tow and then trip to dealer. Dealer stated bad battery and car was out of gas. Although no gas was added to car but they performed all their tests and updates to ECM per manufacturer with car out of gas (but running). Replaced battery and came out of work not long after and car would not start. I hit steering wheel in frustration and tried again and car started. Drove it home, left it in accessory position, lost power. Did same thing as before with hitting steering wheel, started again. Recently moved away to college, drove it all day, went back to my parent's house for a couple hours went to leave and the keys would not turn (could not even get steering wheel unlocked), it sat overnight at my parents for at least one night maybe two while I drove my mother's car. The original dealer came to take it back and see if he could figure it out, started the first time he tried to start it. Turned it off and tried again and he could not get steering wheel to unlock and key to turn, waited a couple minutes and tried again and it has been running fine since. The dealer I bought it from is willing to let me trade the car back to him for something else if I can find something I want but I love my car.
Our cruise control (cc) switches on the steering have stopped working! the behavior was un-predicable and dangerous for while when hitting cancel button would "engage" the cc. This is a serious safety issue since it could cause accidents. I believe this is due to the poor design on the connector that connects the wires from the cc switches to the steering case. The connector is placed right under the horn cover and we believe the connector gets squeezed every time the horn is used. I tested this myself and was able to get the cc to work after lifting the horn covers forward section which reduced the pressure from the connector right underneath it ! when I did this, hitting the cc. Once again this is a serious safety issue cause drivers could assume they are disabling the cc, when they could actually be activating cc which will cause accidents.
Update to ticket # 1119161 - 4 separate appts, with,90 plus days accumulated total at a hyunda service center expanding 21 months and 15000 miles. 43 days at current service dept with no update, vehicle continues to stall while driving, electrical malfunctions continue to expand after interior was soaked from a confirmed/repaired defect in sunroof frame. Beyond the ability of service technicians to diagnose, engineer inspected and confirmed vehicle stalling while driving and messed up interior July 2016 from sunroof leak, repairs have been made but vehicle continues to stall while driving, in addition electrical malfunctions continue to devolop that Hyundai will not resolve, vehicle was in buyout review with Hyundai but was stopped due to my complaint filed which South Carolina Consumer Affairs requesting a repurchase that Hyundai denied. Vehicle is not safe nor am I being told what's going on. If technician cant diagnose a confirmed issue by their engineer then why is vehicle still at service center and why are they not calling to advise after 43 days.
A D V E R T I S E M E N T S
- Whiteland, IN, USA