CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
37,709 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stalls after refueling to full capacity. Shuttered and stalled 3 times after refueling tank. The car gives off multiple warning lights ranging from transmission to battery, despite the transmission and battery being perfectly fine. Once the car begins to stall, the steering locks up and all power is lost. The car must be put in park and restarted, sometimes it struggles to restart
Upon fueling the vehicle, the vehicle operates as it is intended to for a brief moment, until idling on the roads. The vehicle will suddenly drop in rpms, and if it gets far enough, the vehicle stalls, directs me to shift to park, and press the start button. In some cases, the vehicle will start right back up, but with some trouble, or not at all. Vehicle becomes a metallic vegetable and starts emitting a rich smell of petrol. This issue does not occur when constantly driving at higher speeds or after the vehicle has driven 50 miles after fueling.
After filling up the gas tank, vehicle will buck and stall while driving causing a significant hazard to the occupants. This occurs every time we fill up the tank. We stop filling after the first click so we do not over fill the vehicle. After reading, this appears to be a common issue.
- Virginia Beach, VA, USA
Search CarComplaints.com for these popular complaint phrases...
In October of 2020 while driving on the highway my Jeep shut off and lost all motive and electric power. The steering wheel locked up and the brakes applied themselves. My wife was driving, doing about 40-45mph. A message came up that said put vehicle in park and turn off. After doing so my wife was able to turn the vehicle back on and get home safely. We took our Jeep into to be looked at by the dealership. They said they found a code for low voltage but the battery was good, just loose connections.. no other codes were present. They also stated that they found loose grohnd cables to the chassis and PCM, both were tightened. On 11/18/2020 after filling my gas tank, I turned on to the frontage road and my jee again lost all power. Gave me a message that vehicle must be stopped before shifting gears.
On several occasions numbering an excessive amounts my 2014 Jeep Cherokee latitude 9-speed transmission has exhibited the hard shifting sluggish shifting and jerking since I've owned the vehicle. Beginning in August of 2020 I noticed on multiple occasions that when I went to pull out from a complete stop my vehicle would not go and would drop into neutral suddenly and I would have to return the vehicle to park and back to drive to get it to move and has caused me to almost be in a vehicular accident on two multiple occasions on the same day and I am concerned for my safety in this vehicle. I have researched and seen that there are numerous recalls for this model and make but mine Jeep is not included but it exhibits the same problems and it has the same make and model that numerous recalls were issued for.
Attempting to fill gas tank at gas station. Gas tank at about 1/4 full. Gas pump repeatedly shuts off while filling about every 0.1 gallon. It takes 10-15 minutes to fill the tank. This first happened January 2020 but problem went away after several fill ups. I have the problem again in September 2020. Still happening. I live in northwest Ohio.
Car bucks and stalls after filling up with gas. Four times to the dealer and they cannot figure out what is wrong with it. Finally, driving car stalled in traffic. Made it to the dealer. They were able to finally see the problem as no codes were going off before. Car was in motion and stalled. Restarted, then stalled at the red light. So it stalled while moving and stationary.
I need to put oil in my car at least two times in between oil changes. My car has stopped multiple times when I turn because it ran out of oil. The engine burns oil so fast. I don't drive that much. This is expensive and very very dangerous. This car needs to be recalled.
Car stalls out while driving after filling gas tank (not topping it off). Transmission light comes on, all warnings come on, and car locks up. Sometimes you cannot put it in gear, and the steering wheel locks up. It will say "shift to park, " but you cannot always do that. Sometimes when it stalls it will still be running, but will just go out of gear. This is a known problem, and Chrysler will not do anything about it. Yesterday, I was nearly rear-ended three times on an interstate in atlanta when my car suddenly stalled while I was in motion. Here is what one mechanic said: Your vehicle has an issue with ventilation from the fuel pump, the gas has nowhere else to go but get sucked up towards the engine. The pump is failing, the charcoal canister is full of fuel, the evap system integrity module is full of fuel and the purge is pushing fuel into the intake which is drowning the motor and shutting it off. He said it is extremely dangerous to drive, and that he has seen this with the exact make and model of the car. I am terrified to drive my car, and it only has 36,000 miles on it. I, or someone else, will be killed because of this issue. This started while the car was still under warranty, and it took over a year to figure out what was going on. We have since called Chrysler every day to speak to a supervisor, and no one will return our calls. They refuse to acknowledge the situation, the severity of the situation, and our concerns. They said to contact you.
After I fill up my gas tank, the car will stall when slowing (less than 30 mph) or idling multiple times over the first several miles of driving. The car starts shuddering, the engine light comes on, it stalls, says to shift to park, and then requires a restart. Sometimes it will not go into gear and everything seizes up, including the steering wheel. Sometimes a notification comes on about the transmission and all other components being inoperable. It only happens after filling up my tank - if I don't fill my tank all the way, it does not happen. Note that I do not "top off" my gas - I stop when the pump stops. It is really scary and really dangerous, as I stalled out on a merging interstate ramp and then on the interstate when traffic slowed this has been happening since June 2019.
Shifter is continually lighting up with the red indicator light on all gears (P, R, N &D) very recently I get an error message stating 'service shifter' the indicator lights have been ongoing for a few years at this point, but only recently the error message. This error message happened while drive 70mph down there freeway. Also, there has been an issue with the 'fuel vapor system' that I've had neatly since we bought the Jeep new. It's been looked at and no one will touch it without costing an arm and a leg. Unacceptable for a new vehicle! both are ongoing issues occurring since winter of 2013.
A few days after purchasing this vehicle I was slowing down to enter a traffic circle when the car started jerking and the car completely shut down. I had to put it pack in park and re-start, this did not happen quickly. Lucky, the car behind me was patient. This could have caused a serious accident and needs to be addressed.
I've had to replace the oil housing filter and light switch and now the shifter light is coming on. This car is a lemon and needs a recall. This is all highway.
I have had my vehicle almost two years. Within the last four months I began having issues when I would go to pump gas. The nozzle at the gas station began to shut off repeatedly. It acts as if the vehicle is full regardless of how much gas is in the tank. I have been to different gas stations and tried different ways of pumping my gas all with the same problem. I have taken my vehicle to two mechanics now who have identified the problem to be the fuel tank. I have done research and found a lot of fellow owners of 2014 Jeep Cherokee trailhawks to also have this problem. I am out of my manufacturer's warranty and the extended coverage I purchased for the vehicle covers every aspect of the fueling system except the tank. I find that to be quite odd. In fact, the company does not offer any type of coverage that would cover the fuel tank itself. It takes me around 20 minutes or so to fill my gas tank and that is a mere estimate because there is no way other than guessing at this point to know when the tank is full. Is this something Jeep owners are going to have to endure or will there be a solution offered? thank you for your time and consideration.
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
I purchased the vehicle used with maybe 60,000 miles in August 2018 and within a few months of the purchase, on December 24 2018, the car jerked then stalled out while I was driving on a neighborhood street. The message board gave a transmission error and said to put the car in park and restart. After restarting, the vehicle did not drive well (hard to steer, accelerate). Had it towed to the dealership, where they did some work on the transmission. In November 2019, just after refueling, the vehicle lost power while I was at a busy traffic light during rush hour. I restarted the car and it did not have any issue after that. In January 2020, I refueled my car, drove maybe 10 miles and the car started losing power again at a busy stop light in a large highway intersection. This time the car jerked, then I got the same transmission error as the first time. I turned the car off then on, and I was able to limp to my job (same difficult steering and acceleration). Took it to the dealership where they addressed a recall issue (transmission software) and a check engine light (oil pressure sensor). In March 2020, just after refueling the vehicle, it started losing power at a red light. It didn't fully lose power before I made it to my house and had it towed. Now that I've made the connection between refueling and power loss, the dealership has realized that there is a faulty valve or sensor causing gas to leak into places it shouldn't. it looks like it's common issue, and it's honestly very unsafe since the vehicle loses power as you are driving!!!
A D V E R T I S E M E N T S
- Manassas Park, VA, USA