Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

CarComplaints.com Notes: How many transmission complaints can a new vehicle really receive? You'd be surprised. Unless you're a 2015 Cherokee owner, then I bet you're not surprised at all.

10.0

really awful
Crashes / Fires:
11 / 1
Injuries / Deaths:
6 / 0
Average Mileage:
7,188 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Jeep Cherokee drivetrain problems

drivetrain problem

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2015 Jeep Cherokee Owner Comments (Page 3 of 18)

« Read the previous 20 complaints

problem #311

Feb 252015

Cherokee

  • 75 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. While driving various speeds, the power train failed to operate as intended. The contact stated that the vehicle shifted improperly between second and third gears. While stopped at a traffic light, the vehicle remained in third gear. The vehicle was taken to the dealer to be diagnosed. The contact stated that the power train software was updated on five occasions; however, the remedy failed to repair the failure. The manufacturer was notified of the failure. The approximate failure mileage was 75.

- Bethel, CT, USA

problem #310

Sep 142016

Cherokee

  • 30,000 miles
Transmission shifts hard. Lags at take off, several seconds before it catches a gear, and down shift hard when coming to a stop. Vehicle jerks to a stop. When depressing has pedal to take off, it can be 2-4 seconds before gear catches, causing dangerous close calls, from oncoming vehicles. Happens daily after recall for A/C hose was fixed. Told vehice would relearn our driving style. Now it's dangerous.

- Yucca Valley, CA, USA

problem #309

Aug 102016

Cherokee

  • 22,600 miles
My Jeep Cherokee latitude 2015 accelerate it self. It's under warranty and the dealer can't solve the problem. When the RPM come back to 1000 you can feel how the trans jump and the car accelerate it self.

- Hialeah, FL, USA

problem #308

Sep 012016

Cherokee

  • miles

A D V E R T I S E M E N T S

The transmission on this vehicle, Cherokee trailhawk with 13K miles is very dangerous. Like others, I have been to multiple dealers numerous times for transmission software updates which seem to fix the problem but the problem seems to be relearned by the computer and comes back worse than before. Now there is a transaxle issue where all power can be lost while driving. This vehicle's transmission is bad enough with the constant lag, jerking and hesitation but now this unrepairable transaxle issue is making it very hard for me to even want to drive this incredibly unsafe vehicle. Dealers say 9 speed transmission just work this way but this is the worst shifting, most dangerous vehicle I have ever driven. I am very disappointed in this Jeep product and worry about anyone driving my vehicle.

- Soquel, CA, USA

problem #307

Sep 152016

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Seattle, WA, USA

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problem #306

Sep 122016

Cherokee

  • miles
The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.

- Clermont, FL, USA

problem #305

Sep 122016

Cherokee

  • miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Downers Grove, IL, USA

problem #304

Feb 132015

Cherokee

  • 5,000 miles
Transmission does not shift properly. Starts out in 3ed gear going 5mph then will slam hard into a lower gear. I am on my 3rd case with corporate and still not fix. Been to 2 differ.ent dealers for repair/fix trouble all stared when they did the R01 software update.

- Waconia, MN, USA

problem #303

Sep 102016

Cherokee

  • 14,000 miles
Recall S55, transaxle wire harness - we are being compelled to continue to drive a vehicle with a major safety defect. For takata airbags, the dealers brought the cars in and issued rent cars (at their expense) until the repairs could be made. Why is this same practice not being followed? I received notice in the mail today so am using this date.

- Georgetown, TX, USA

problem #302

Dec 012015

Cherokee

  • 8,000 miles
Transmission lunges, clunks and jerks. Horrible 2 updates and 2 relearns at one year old already. The 1st gear does not seem to engage all the time right away. The 5th gear clunks, lunges or slips.

- La Porte, IN, USA

problem #301

Sep 072016

Cherokee

  • 18,000 miles

A D V E R T I S E M E N T S

The contact owns a 2015 Jeep Cherokee. While driving, the gear shifted in neutral independently and all the warning indicators illuminated on the instrument panel. The failure recurred three times. The vehicle was taken to a dealer where it was diagnosed that the wiring harness and the transmission module needed to be replaced. The VIN was included in NHTSA campaign number: 16V529000 (power train). The manufacturer was notified of the failure. The approximate failure mileage was 18,000.

- Pennsauken, NJ, USA

problem #300

Aug 262016

Cherokee

  • 11,000 miles
Traveling on highway at approximately 65 mph about 1 hour into trip, vehicle started emitting transmission warnings and parking brake malfunction and saying to place the car in park. Vehicle lost ability to accelerate even though the vehicle was in drive. Vehicle only has 11,000 miles on it. Driver was able to coast to the side of the highway. Placed car in park and restarted - errors still emitting and shifting in to drive caused the car to jolt. Tow truck was called.

- Scarsdale, NY, USA

problem #299

Sep 022016

Cherokee

  • 11,772 miles
The contact owns a 2015 Jeep Cherokee. While driving at an unknown speed, the transmission failed and the vehicle would not accelerate. The check engine and ABS indicators illuminated. The vehicle was taken to a dealer, but was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 11,772.

- Woodside, NY, USA

problem #298

Mar 082016

Cherokee

  • 500 miles
The Jeep lunges and surges at any point of a drive. While in reverse the Jeep acculturates without having my foot on the gas. The Jeep will go from 1K rev to 2K without foot on gas. This has caused a fender bender. Jeep has updated the software 4-5 times and now says it drives the way it should

- Geneva, IL, USA

problem #297

Aug 252016

Cherokee

  • miles
Currently my 2015 Cherokee trail hawk is at the dealership with an unknown powertrain issue, the check engine light came on Thursday. The transmission in not so few words feels very gummy with not a lot of power in between gears. When coming to a complete stop and then accelerating the transmission will hesitate and not shift or have any power! when there is on coming traffic it is very dangerous at times. It will lurch forward when downshiftng and coming to a stop. The transmission will have very hard shifts at times or very soft shifts. It is very dangerous.

- Ione, CA, USA

problem #296

Jun 152016

Cherokee

  • miles
The 9 speed transmission is unreliable and dangerous. The transmission does not engage when starting from a stop. The engine revs and then several seconds later the transmission engages and lurches forward. The delay puts you at risk as you enter traffic. Additionally, the transmission will suddenly shift when you are coasting and accelerate 10-15 miles per hour faster. I have had the car into the dealership 5 times to repair this and nothing changes. Flashing the software does nothing. I have filed a lemon law claim with the state of ca and have an arbitration meeting scheduled in September.

- Mill Valley, CA, USA

problem #295

Aug 192016

Cherokee

  • 18,500 miles
The 9 speed zf transmission is downright dangerous! often it will not shift properly when accelerating. This has led to several instances where an accident almost occurred. Also has very hard shifts and once there was no downshift and the vehicle slowed when it should have been accelerating.

- Estes Park, CO, USA

problem #294

Aug 122016

Cherokee

  • 13,000 miles
The contact owns a 2015 Jeep Cherokee. When the contact turned the ignition key to start the vehicle, it failed to start and the emergency brake stiffened. The vehicle started after several attempts and made a loud noise. An error message displayed on the instrument panel that read, "place the vehicle in park and then select desired gear", "service park brake", "service transmission". while driving approximately 15 to 20 mph, the gear suddenly shifted into neutral by itself and would not accelerate. The contact stated that the noise sounded and felt like the transmission was going to fall out of the vehicle. The failure recurred. The vehicle was taken to the dealer where it was diagnosed that eight modules needed to be updated. The eight modules were updated, but the failure recurred. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 16V529000 (power train). The manufacturer was not notified. The approximate failure mileage was 13,000.

- Monroe, LA, USA

problem #293

Aug 082016

Cherokee

  • 27,000 miles
The car has transmission issues. While driving the car down a city road it somehow shifted itself into neutral prompting me to place the vehicle in park before selecting drive again.. I have also had major issues while trying to merge on the highway, in which the vehicle would not shift past first gear, causing the car to get up to 6K RPM on the engine before having to completely let off the gas and wait for my speed to get below 15 miles and hour to reaccelerate in order to get the car to shift into second gear. Traffic was going 70mph and I could not get the vehicle to accurate to get up to speed due to the transmission issue.. I have on 3 different occasions taken the vehicle to the dealership with complaints about the transmission and they state they are unable to duplicate the issue, and no codes have been called out showing the issue (per the dealership) however the car itself has told me I needed to shift into park while driving. I have been lied to by the dealership stating they have driven the vehicle and were unable to duplicate the issue however the mileage in and out which are listed on their paperwork are the exact same number.. frustrated that this transmission issue is completely unchanged since I bought the car less than 1 year ago, Jeep refuses to assist with anything more than a software updates, and I am directly placing myself and my children in harms way and risk of an accident everytime I get behind the wheel, as it is unpredictability of if the vehicle will shift correctly or place me in a dangerous situation

- Hopkins, MI, USA

problem #292

Aug 102016

Cherokee

  • 13,600 miles
While driving on a main blvd the Jeep suddenly locked up much like the E-brake being appled, lots of weird noises. Dash lit up with check transmission, brakes, and engine warnings. Almost caused a major accident. Turned car off, let it reset and was able to continue. Happened again three days later. Had Jeep towed to dealer. This car is a death trap. Working on a resolution with dealer.

- Highlands Ranch, CO, USA

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